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The use cars was at a great price.The sales persons was very helpfull and didn't pressure you to make any dicision right away.
Great follow up by dealer. have not purchased yet still shopping for highlander.
I was traveling from out of town and was having issues with my Corolla. I had no choice but to stop at the nearest dealership for help. I did not have... an appointment and understood that it may take several hours. After 5 HOURS!! and no one had even looked at the car, Kevin (wonderful service rep) assigned my car to a mechanic to help. All I needed was new tires which took another hour and a half. I have never had an appointment at my Toyota dealership in Atlanta and have always been taken care of as a valued paying customer and never been there longer than three to four hours on any service/repair I've had done. After my 7 hour experience at Reinhardt, I believe they need to reevaluate the way they handle their customers with no appointments. I left there feeling neglected, unimportant, and pitied by every mechanic and rep who walked by who knew I'd been there all day. I was grateful that I was able to have it fixed and that I didn't have to spend the night at a motel over tires but no customer should ever have to feel as I felt that day.
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