BMW of Montgomery

(3.9) 65 reviews

Dealer on Cars.com since May 2001

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed

Reviews

3.9
65 lifetime reviews.
  • Best car purchasing experience ever
    July 5, 2016

    First I want say thank you to Robert Rego, internet manager who made the process of purchasing my BMW pleasant. No comparison to past experiences at ...other dealerships where it alway seems to be very stressful and unpleasant. From my first contact with Robert he handled our process in a very personal and professional manner. The amount of times that he went way above the call of duty to make our experience purchasing this car a good one was countless. I had no idea there were still people out there who know good customer service and above all know how to provide this service sincerely. Sonic BMW of Montgomery you are very lucky to have such a special individual working for and representing your company. I would definitely buy from Robert and BMW in the future and would recommend to anyone to contact Robert, he will work for you and you can believe what he tells you. Thanks again for everything. CL, BMW X5

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • X5 Service
    December 19, 2017

    Service was fine. I'm a pretty regular customer. Sometimes it is hard to get any service advisor on the phone, and they don't call you back in a time...ly manner. As for the coutesy vehicles, I have said this before. They should be first come, first serve. Not just 2011 and newer cars. I have a 2006. Us older car owners are BNW's cash cow. We pay out of pocket or our extended warranty pays them. The newer car owners cars are still under warranty so they don't make any money on them.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Terrible Service
    December 13, 2017

    For the second time, I have left my vehicle to be serviced. The first time, I was advised to come back after 12:00 and it would be ready. Got there ...at 1:30 and they still hadn't started service. Today left the same vehicle for service and advised them of prior experience. At 2:00 I called to see if it was ready. They never called back. At 2:45 I called again and was told it was ready. Drove out to dealership to get vehicle only to be told it wasn't ready. I is now 5:15 and I am waiting to get my vehicle. Both times I had an 8:30 appointment. Very poor business practices. Will NEVER buy from these people again.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

Read all reviews

See All In-Stock Inventory


Service & Repair

Service Reviews

3.9

8 lifetime reviews of the Service Department.

  • X5 Service
    December 19, 2017

    Service was fine. I'm a pretty regular customer. Sometimes it is hard to get any service advisor on the phone, and they don't call you back in a time...ly manner. As for the coutesy vehicles, I have said this before. They should be first come, first serve. Not just 2011 and newer cars. I have a 2006. Us older car owners are BNW's cash cow. We pay out of pocket or our extended warranty pays them. The newer car owners cars are still under warranty so they don't make any money on them.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Terrible Service
    December 13, 2017

    For the second time, I have left my vehicle to be serviced. The first time, I was advised to come back after 12:00 and it would be ready. Got there ...at 1:30 and they still hadn't started service. Today left the same vehicle for service and advised them of prior experience. At 2:00 I called to see if it was ready. They never called back. At 2:45 I called again and was told it was ready. Drove out to dealership to get vehicle only to be told it wasn't ready. I is now 5:15 and I am waiting to get my vehicle. Both times I had an 8:30 appointment. Very poor business practices. Will NEVER buy from these people again.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

Read all Service & Repair reviews
Service Pricing

    Oil, Filter Change

    $79.95 and up*

    Tire Rotation

    $59.95

    Fuel Filter Replacement

    $169.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 69 Offers on 20 Models

About Our Dealership

Dealer on Cars.com since May 2001

Thank you very much for shopping with us! There is no doubt that the Internet has changed the way people shop for and ultimately buy their next vehicle. At BMW of Montgomery, we understand that our Clients want prompt and accurate information about all of their purchase options. We also believe that your purchase experience with us should be fun and rewarding. That is why BMW of Montgomery offers a car buying solution like no other - the Express VIP Program! It is our hope that our fun and cutting-edge approach will end your dealership search and that you will become our next happy BMW of Montgomery family member!
BMW of Montgomery
731 Eastern Blvd Montgomery, AL 36116
New (866) 487-2341
Used (888) 429-9862
Service (866) 527-5941
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.