BMW of Montgomery

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

4.5
(313 reviews)
Visit BMW of Montgomery
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 487-2341 (866) 487-2341
Used (888) 429-9862 (888) 429-9862
Service (866) 527-5941 (866) 527-5941

Inventory

See all 139 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since May 2001.
Thank you very much for shopping with us! There is no doubt that the Internet has changed the way people shop for and ultimately buy their next vehicle. At BMW of Montgomery we understand that our Clients want prompt and accurate information about all of their purchase options. We also believe that your purchase experience with us should be fun and rewarding. That is why BMW of Montgomery offers a car buying solution like no other - the Express VIP Program! It is our hope that our fun and cutting-edge approach will end your dealership search and that you will become our next happy BMW of Montgomery family member!

Service center

Phone number (866) 527-5941

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.5
(313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

The price was better than expected.

The price was better than expected. Second purchase from this dealership and was pleased with both experiences.

5.0

The price was better than expected.

The price was better than expected. Second purchase from this dealership and was pleased with both experiences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

Show full review
5.0

Mr Devin Walker was very knowledgeable about the x3 and

Mr Devin Walker was very knowledgeable about the x3 and also very courteous. The dealership made it a hassle free process. Love my new BMW! Thanks!

5.0

Mr Devin Walker was very knowledgeable about the x3 and

Mr Devin Walker was very knowledgeable about the x3 and also very courteous. The dealership made it a hassle free process. Love my new BMW! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Show full review
5.0

Super quick and very friendly staff!

Super quick and very friendly staff! Bought my car online and the process went very smooth even with my trade in! Would definitely do business again and recommend!

5.0

Super quick and very friendly staff!

Super quick and very friendly staff! Bought my car online and the process went very smooth even with my trade in! Would definitely do business again and recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

Show full review
2.0

The vehicle I purchased was shipped from another

The vehicle I purchased was shipped from another dealership. I don’t know if the salesman didn’t know the process or if the ball was dropped somewhere but when I checked with the salesman after a week, I was told the vehicle still hadn’t shipped. Seemed very unprofessional.

2.0

The vehicle I purchased was shipped from another

The vehicle I purchased was shipped from another dealership. I don’t know if the salesman didn’t know the process or if the ball was dropped somewhere but when I checked with the salesman after a week, I was told the vehicle still hadn’t shipped. Seemed very unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kimberly, We are disappointed to hear that you did not have a more positive experience with us at BMW of Montgomery. Our General Manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 984-2417 at your earliest convenience. We look forward to hearing from you.

Show full review
5.0

I have a very good experience in buying my car .

I have a very good experience in buying my car .Very helpful staff .great car

5.0

I have a very good experience in buying my car .

I have a very good experience in buying my car .Very helpful staff .great car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to let us know how we did. We hope to be of service to you again in the future. We hope you have a great day!

Consumer response

Great car

Show full review
1.0

Bought a 2021 BMW X3 and paid an extra $500 for the

Bought a 2021 BMW X3 and paid an extra $500 for the certified Preowned warranty. It took us taking the car in 3 times to have the breaks fixed. now the car makes a whistling noise that sounds like pressure releasing from somewhere in the engine area. I couldn't get anyone to answer the phone so we took the car in along with a video clip of the noise. The dealership stated that they would notify me when they are able to look at the car with a loaner since a loaner wasn't available. After 3 months of no notification, we decided to notify corporate who was no help. We have no waited over 4 months and have yet to get a response. Lesson learned is that they will make many promises when you purchase the vehicle but don't expect them to uphold any of those promises. Expensive lesson learned. They do not even deserve the 1 star

1.0

Bought a 2021 BMW X3 and paid an extra $500 for the

Bought a 2021 BMW X3 and paid an extra $500 for the certified Preowned warranty. It took us taking the car in 3 times to have the breaks fixed. now the car makes a whistling noise that sounds like pressure releasing from somewhere in the engine area. I couldn't get anyone to answer the phone so we took the car in along with a video clip of the noise. The dealership stated that they would notify me when they are able to look at the car with a loaner since a loaner wasn't available. After 3 months of no notification, we decided to notify corporate who was no help. We have no waited over 4 months and have yet to get a response. Lesson learned is that they will make many promises when you purchase the vehicle but don't expect them to uphold any of those promises. Expensive lesson learned. They do not even deserve the 1 star

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, We are disappointed to hear that you did not have a more positive experience with us at BMW of Montgomery. Our General Manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 984-2417. We look forward to hearing from you.

Show full review
2.0

U need technician who want to do the job

Very poor repaired to car and pay large amount for different parts of repairs and they did repair one thing and charge me large amount for labor and cheap parts for top dealer in the world and founder of one who make my car and they charge me for parts which was not put on and they large amount and I very 😡; my car broke down the next day ; wanted started

2.0

U need technician who want to do the job

Very poor repaired to car and pay large amount for different parts of repairs and they did repair one thing and charge me large amount for labor and cheap parts for top dealer in the world and founder of one who make my car and they charge me for parts which was not put on and they large amount and I very 😡; my car broke down the next day ; wanted started

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Kevin, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (855) 984-2417 to discuss this further.

Show full review
5.0

The customer service, professionalism, and kindness shown

The customer service, professionalism, and kindness shown at this dealership exceeded my expectations. Buying my 540i was a very enjoyable experience from start to finish.

5.0

The customer service, professionalism, and kindness shown

The customer service, professionalism, and kindness shown at this dealership exceeded my expectations. Buying my 540i was a very enjoyable experience from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

Show full review
1.0

Never sent everything we agreed on

Bought this used car out of state. It had everything we needed. I asked the Madison if the car had any damage, or anything of concern like scuffed rims. At first she said no. But she then forgot some damage on the passenger side rocker panel. But when we received the car, the front windshield had a chunk taken out, all four rims had some scuffs, trunk lid had a nice chip in it, rear bumper was deformed and had scuffs all the way down to the black plastic (car is white), tray for the cupholder wouldn't close, and the front passenger seat's button was missing its cover. I immediately sent her all pics of what the car really looked like. She handed me over to Danny in finance I was told. We worked out a deal that I was happy with, but Danny and BMW of Montgomery didn't fully deliver. I have emails that he said everything in our agreement was sent, included a new button for the seat and wheel dip to cover the scuffs of all four wheels. They never arrived. Howard lied to me and others need to know how they do business.

1.0

Never sent everything we agreed on

Bought this used car out of state. It had everything we needed. I asked the Madison if the car had any damage, or anything of concern like scuffed rims. At first she said no. But she then forgot some damage on the passenger side rocker panel. But when we received the car, the front windshield had a chunk taken out, all four rims had some scuffs, trunk lid had a nice chip in it, rear bumper was deformed and had scuffs all the way down to the black plastic (car is white), tray for the cupholder wouldn't close, and the front passenger seat's button was missing its cover. I immediately sent her all pics of what the car really looked like. She handed me over to Danny in finance I was told. We worked out a deal that I was happy with, but Danny and BMW of Montgomery didn't fully deliver. I have emails that he said everything in our agreement was sent, included a new button for the seat and wheel dip to cover the scuffs of all four wheels. They never arrived. Howard lied to me and others need to know how they do business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Martin, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 984-2417. We look forward to hearing from you.

Show full review
5.0

BMW 430i Grand Coupe

Sales lady worked with us to secure a deal that was satisfactory for all. She then worked diligently with the business manager to expedite the closing.

5.0

BMW 430i Grand Coupe

Sales lady worked with us to secure a deal that was satisfactory for all. She then worked diligently with the business manager to expedite the closing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Donald, we're happy you found our staff to be so supportive during your experience here at BMW of Montgomery. We hope to be of service to you again in the future. Best wishes, BMW of Montgomery

Show full review
See all 313 reviews