BMW of Montgomery

Daniel, Madison, JeQuan are the most amazing BMW Dealers. Montgomery BMW is so fortunate to have the best in customer service. I would recommend anyone considering buying or leasing a BMW to contact them. They make the Ultimate Driving Machine Ultimate Experience!

⚠️ Warning for anyone buying from BMW of Birmingham (Irondale): I’m posting on behalf of someone (“Bob”) who trusted this dealership and ended up with a bad experience. If you’re not fluent in English or new to car buying, be extra careful here. What happened: The sales team rushed the entire process. Promised to explain paperwork after signing (they never did). GAP insurance wasn’t offered or explained — even when asked. Was forced to pay for extras like dent coverage and PermaPlate without clear consent. When “Bob” asked questions, one of the finance reps (Nauman Rabbani) accused him of recording — very suspicious behavior. After the sale, the salesperson (Erick Fitzpatrick) ignored calls and even made threats instead of helping. Key names involved: Erick Fitzpatrick (Sales), Donna Daniel (Sales/Lease Rep), Kaleb Redmond (GM), Eric & Nauman Rabbani, Pinak & Pedro (Customer Relations/Finance). Bottom line: They take advantage of buyers who don’t fully understand the process. Don’t sign anything until you’ve read every line — and if they rush you, walk away.

We worked with Devon. He was very consistent and responsive to various emails and in person.

Excellent communication, support, preparation for a vehicle on the lot acquired with a trade-in. All issues addressed and resolved, albeit a bit of wait to achieve. Helpful staff in all areas (Sales, Mgmt, Service) and assisted throughout the process on a football Saturday. Very happy with this team and the overall experience.

Kentavious was awesome to work with, he found the car we wanted and worked hard to get it shipped to BMWMontgomery…. Easy to work with, friendly and helpful… will buy again from them!

Great friendly sales staff. Highly enjoyed our experience with the dealership. Would recommend to anyone looking to buy a new vehicle.

This was absolutely the best experience purchasing a vehicle I?ve ever had. The staff was warm and friendly and I would say a 10 out of 10.

Great service, friendly people, did all you could to make the sale. Very pleased with the whole experience.

This had to be one of my most confident purchases. Mr. Gaston and Mr. Cooper were the amazing part with their knowledge of vehicle, but also in ensuring that I was well informed concerning every aspect of the purchase. Well definitely recommend and will definitely be going back.

This had to be one of my most confident purchases. Mr. Gaston and Mr. Cooper were the amazing part with their knowledge of vehicle, but also in ensuring that I was well informed concerning every aspect of the purchase. Well definitely recommend and will definitely be going back.