Sandy Sansing Chevrolet of Foley

Thanks for the feedback! We’re glad you had a smooth visit and appreciate the suggestion about check-in. We’re always looking to improve! Hope to see you again soon! 🚗✨

Sounds like you had a great experience! 😊 Glad they could help get your truck sorted quickly. See you next time — safe driving! 🚚💨

That’s awesome to hear! It’s great when the sales team is knowledgeable and pressure-free, and the service keeps you coming back. Sounds like they made your new vehicle buying experience just as smooth as servicing! What kind of new vehicle did you decide on? 🚗😊

Thank you for taking the time to share your experience! We’re glad to hear that Greg was patient, professional, and clear throughout the process. It’s great to know he addressed your concerns and got your truck back on the road quickly. We appreciate your business and your kind words!

That’s fantastic! Friendly and professional service makes all the difference. Glad to hear you had such a positive experience. Do you usually go there for routine maintenance or bigger repairs?

Thank you for sharing your feedback. We’re glad to hear our staff was friendly and eager to help, but we understand your concern about the staffing levels in the service department. We appreciate your patience and will be sure to share your comments with management as we work to improve wait times and overall service. Thank you for bringing this to our attention.

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your first service visit went smoothly and that our team kept you informed and comfortable throughout. Your kind words mean a lot to us. That’s exactly the experience we aim to provide every customer. Thanks again for choosing us, and we look forward to serving you next time!

We’re truly sorry to read about your experience and appreciate you taking the time to share your concerns. We understand how frustrating it is to have a warning light remain on, especially on a new vehicle. Diesel fuel systems can be sensitive to contamination, and we regret that our team was unable to confirm the presence of water in the fuel during your visit. The warning cleared during our diagnostic process, and depending on the amount of water present, it can intermittently reset on its own. The recommendation to drop the tank and perform a full system cleaning was based on the diagnostic procedures available, but we understand you were not comfortable authorizing further work without definitive confirmation. Since the warning has returned, we recommend additional diagnostics to accurately determine the cause and prevent potential damage. We wish you all the best and hope you find a service facility that better fits your expectations and can assist you moving forward.

We’re sorry to hear about your experience and appreciate you sharing this feedback. We understand how important it was to have the recall addressed during your visit, and we regret that it was not completed as planned. While the service was performed, it’s clear there was a miscommunication about your priorities, and we should have confirmed your expectations before starting work. If you’d like assistance rescheduling the recall or have any other concerns, please feel free to reach out to us directly. We’d be glad to help make this right. Thank you for bringing this to our attention.

Thank you so much for sharing your experience! We’re glad to hear that our sales and finance teams were friendly, fast, and efficient. We’ll be sure to pass along your kind words to Wayne—he’ll appreciate the recognition. Enjoy your new vehicle, and thanks for choosing us!