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Reviews

Average Ratings

4.7
625 lifetime reviews. Includes reviews of Continental Toyota from DealerRater.com
  • Excellent service with a smile
    April 21, 2017

    Recently upgraded to a newer Toyota and couldn't have been happier with the service I received from Chuck Gentile in the sales department. He was ...

    Continental Toyota

    Thank you for this great review! We are so happy to hear you had a great experience with Chuck and that he was able to assist you with your upgrad...


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    Recently upgraded to a newer Toyota and couldn't have been happier with the service I received from Chuck Gentile in the sales department. He was friendly, strait forward, and he knows his stuff! Excellent dealorship and make sure to ask for Chuck. He will take great care of you!

    Does recommend this dealer
    Continental Toyota

    Thank you for this great review! We are so happy to hear you had a great experience with Chuck and that he was able to assist you with your upgrade! Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!


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  • Friendly, pressure free and helpful service.
    April 18, 2017

    This was my first time buying a car, and from the minute my family and I were greeted by Jim we knew he was there to help us. He was patient and w...

    Continental Toyota

    Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that you ended up coming back to us. We ...


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    This was my first time buying a car, and from the minute my family and I were greeted by Jim we knew he was there to help us. He was patient and went over many options with us; all without pressuring us to buy a car. After a test drive and a very detailed overview of the car, we informed him that we were also looking into other dealer ships. He never pressured us and only wished us luck. After going to 3 other dealerships we came back. Jim was happy to see us and made sure we were comfortable and happy with the decision we were going to make. He was with us through every step of the purchase. Sadi, was just as helpful and friendly, he went over all the options we had and answered all the questions we had. My family and I felt we were among friends. Jim even stayed after hours to make sure we understood the various gadgets on the car and didn't leave until he saw that I was comfortable with my new car. If I had to buy another car I would go back to this dealership and to Jim.

    Does recommend this dealer
    Continental Toyota

    Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that you ended up coming back to us. We really appreciate your business and your kind words. Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!


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  • Saudi and Dean make the experience painless
    April 17, 2017

    We are loyal customers of Saudi. We drove from Arlington heights because of Saudi. My wife and I have purchased several cars with Arlington Toyota...

    Continental Toyota

    Thank you for this great review! We are glad to hear Sadi's great customer service brought you to us and that Dean was able to help you with your ...


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    We are loyal customers of Saudi. We drove from Arlington heights because of Saudi. My wife and I have purchased several cars with Arlington Toyota because of Saudi. Dean was a pleasure to work with. Very knowledgeable and attentive. I would not hesitate recommending Dean to anyone of my closest family and friends looking to buy a Toyota.

    Does recommend this dealer
    Continental Toyota

    Thank you for this great review! We are glad to hear Sadi's great customer service brought you to us and that Dean was able to help you with your purchase. He really appreciates your kind words and recommendation. Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!


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  • No pressure sale
    April 17, 2017

    Greeted by Chuck Gentile and from the start he made our buying experience hassle free. Chuck knew his vehicles and that made a big difference in p...

    Continental Toyota

    Thank you for this great review! We are so happy to hear Chuck made your car buying experience a great one and we hope to be able to assist you in...


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    Greeted by Chuck Gentile and from the start he made our buying experience hassle free. Chuck knew his vehicles and that made a big difference in purchasing vehicle. Will look into purchasing again if price is right, which it was for this Prius V.

    Does recommend this dealer
    Continental Toyota

    Thank you for this great review! We are so happy to hear Chuck made your car buying experience a great one and we hope to be able to assist you in the future! Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!


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  • Service

    Very friendly and honest group of people. Vey happy with my purchase.

    Dealer Response

    Thank you for sharing your experience with us, Joseph. We are glad to hear you are happy with your purchase and please don't hesitate to reach ou...


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    Very friendly and honest group of people. Vey happy with my purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us, Joseph. We are glad to hear you are happy with your purchase and please don't hesitate to reach out to us if there is anything else we can help you with. Have a great day!


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  • Super friendly and knowledgeable sales representative
    April 14, 2017

    Our sales representative, Chuck Gentile, greeted us at the door. He offered us refreshments and then spent over 4 hours with us, even skipping lu...

    Continental Toyota

    Thank you for this great review! We are so happy to hear you had such a great experience with Chuck and that he explained everything to you and ev...


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    Our sales representative, Chuck Gentile, greeted us at the door. He offered us refreshments and then spent over 4 hours with us, even skipping lunch. He wanted to insure he understood our needs and then offered a fantastic vehicle, a Toyota Prius liftback. He explained everything about the car, an important step(s) given we had only driven gas vehicles in the past. He stayed with us throughout the whole process to insure the vehicle we purchased was in top shape. And when we expressed a desire to have the car's key fob open all doors when the open button is pressed (factory setting is to only open the driver's door), he made sure that was addressed too before we left the car lot. All in all, the most satisfying car purchasing experience my wife and I have ever experienced.

    Does recommend this dealer
    Continental Toyota

    Thank you for this great review! We are so happy to hear you had such a great experience with Chuck and that he explained everything to you and even made sure the car had what you wanted. Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!


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  • AWESOME
    April 12, 2017

    Mo Hindi my sales person was the best so helpful, polite and Sadi Ali and Mostafa Atra busted there butts also to make this deal happen all 3 of t...

    Continental Toyota

    Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that all three guys were able to make th...


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    Mo Hindi my sales person was the best so helpful, polite and Sadi Ali and Mostafa Atra busted there butts also to make this deal happen all 3 of them are AWESOME!!!

    Does recommend this dealer
    Continental Toyota

    Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that all three guys were able to make the deal happen and work for you. Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!


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  • Jim is our guy!
    April 12, 2017

    We came from Iowa to look at a used vehicle and at times we were concerned with the dealership due to our negotiations on the phone, in fact the d...

    Continental Toyota

    Thank you for this review! We are happy to hear Jim was able to assist you with your purchase and made everything better for you after being conce...


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    We came from Iowa to look at a used vehicle and at times we were concerned with the dealership due to our negotiations on the phone, in fact the dealership allowed another client to test drive our car after we paid to hold the vehicle. Once we arrived, Jim was amazing and exceptionally easy to do business with. He turned our experience around and we left happy.

    Does recommend this dealer
    Continental Toyota

    Thank you for this review! We are happy to hear Jim was able to assist you with your purchase and made everything better for you after being concerned about your car purchase. Please don't hesitate to reach out to us if there is anything else we can help you with, and thank you for driving all the way from Iowa to us. Have a great day!


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  • Continental Toyota is a dealer I will strongly recommend.
    April 12, 2017

    It took me about a year to decide on a vehicle make and model, now that I own the 2017 Toyota RAV 4, by far was the right choice. Dealing with th...

    Continental Toyota

    Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that Adrian was able to get you the righ...


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    It took me about a year to decide on a vehicle make and model, now that I own the 2017 Toyota RAV 4, by far was the right choice. Dealing with the right sales person (Adrian Guerrero) is just as important as selecting the right vehicle, I feel blessed and lucky to have accomplished both at Continental Toyota. Mr. Guerrero was professional, friendly and he made sure I understood everything. Continental Toyota is the dealer you don't have to be afraid to walk into, I will recommend it to everyone. Thanks Adrian, I hope you sell a lot of vehicles, your deserve it for your honesty and kindness.

    Does recommend this dealer
    Continental Toyota

    Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that Adrian was able to get you the right car for you! Also, thank you for the recommendation, it means a lot to us! Have a great day!


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  • Waited for hours

    Went in 4/3/17 for an oil change and intake cleaning. On time for my appt at 1130am I didn't leave until after 230pm after being told an hour to h...

    Dealer Response

    Thank you for speaking with our customer relations manager. Again we'd like to apologize for the inconvenience, if you ever have any questions ple...


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    Went in 4/3/17 for an oil change and intake cleaning. On time for my appt at 1130am I didn't leave until after 230pm after being told an hour to hour and a half max. Over three hours. Then, no one told me my car was finished and waiting, service guys just standing around and disorganized. Very disappointed. I won't be going back. I would suggest another Toyota location for maintenance/service. Can't speak for their sales department. Oh, and the wifi wasn't working to boot.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for speaking with our customer relations manager. Again we'd like to apologize for the inconvenience, if you ever have any questions please feel free to reach out to us at 708-354-5800.


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