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Continental Toyota

(3,011 reviews)
Visit Continental Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2015 state dealer award
View 10 awards
2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 463-5541 (888) 463-5541
Used (855) 943-2630 (855) 943-2630
Service (888) 826-9897 (888) 826-9897

Reviews

(3,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Continental Toyota from DealerRater.

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Ignition coil

Great service and professional service. Competitive prices and work was excellent. I would go back again. Been going there for years. Very good service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review.

Honest and very efficient

It wasn't as painful as I had thought it would be. Actually had a peaceful time. Would recommend this dealership along with the salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the honest feedback!

Excellent service throughout entire process of car purchase

Everyone I encountered either through phone, email and in person were excellent to work with. They are very professional, kind and personable, and willing to go the EXTRA mile to answer questions and help you figure out paperwork/financing. I would 100% recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

This is wonderful to hear. Thank you for the great 5 star review.

A Profesional, Knowledgeable and Amiable person

I have never had an amazing dealership experienced like going to Continental Toyota. Bill Tomasek provided an exceptional customer service as well very knowledgeable Service Advisor. He made me feel that I was in good hands and I haven't had an experienced like that in years. I will be going to Continental Toyota from now on. Thank you ,Bill Tomasek

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

This is truly great to hear. Thank you for the kind review Sandy!

Recall transmission gears abnormal wear

Besides bringing in my vehicle for the recall, I also decided to get an oil change and 27 point inspection. Jeffrey Marin did a great job in handling all of my concerns and provided good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review. We really appreciate it!

Oil Change

I came in early to bring my Honda Fit for an oil change. It was assigned to Bill Tomasek. He knew I was trying to catch the Metra train to get to work and worked efficiently to process the paperwork as quickly as possible which I greatly appreciated. He later contacted me to let me know the oil change was completed. I was taken to the Metra stop by one of your drivers and unfortunately, I did not get his name. But he was kind and also let me know what to do when I returned after work to get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for this wonderful feedback. We truly appreciate you taking the time to post this review.

Nathan Josef /Sales and leading consultant

I’d like to thank Nathan for all his Help expediting the service of my wife’s car .. he took the matter in his hand

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review!

Good experience.

This is the second car we’ve bought from Continental Toyota. Their service has been great and so we considered them first in looking for a new car. Our sales person this time as before was very knowledgeable about the cars and helpful in helping us decide which car model we wanted. Kenny was also not pushy or pressuring in his sales approach. That is always the part of buying a car that turns me off. But it didn’t happen and we think we got a good deal and love our new Camry. We brought our old Prius in for a check up and it was being done while we shopped for the new car. The service department always does a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for this great 5 star review. We really appreciate your kind words.

Thank you for your help with our 1st purchase here

Thank you so much to Al Proceso in helping us get into a new vehicle. Al was very patient with us even when we were comparing another vehicle and he would go over all the features of the two, we originally wanted a 19' Corolla but the C-HR was a better option for my step mum. The management here are great to deal with also, straight forward and very pleasant to work with. We would highly recommend this dealership to our friends and family. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This is wonderful to hear. Thank you for the kind words, we appreciate it!

Sales, excellent

Top of the line experience. Nice staff very friendly people. They make you feel like at home. Prompt service. No waiting time. Definitely I would recommend this dealer to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate it.