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Reviews

Average Ratings

4.6
Average based on 29 reviews
  • Excellent car buying experience

    We purchased a certified used 2012 Toyota Highlander from Dean Rio at Continental. The whole experience was great. Dean listened to us and helped ...

    Dealer Response

    Hi Holly! First of all, thank you for taking the time to write us this great review :) We are very appreciative of customer feedback. Dean is a gr...


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    We purchased a certified used 2012 Toyota Highlander from Dean Rio at Continental. The whole experience was great. Dean listened to us and helped us get everything we wanted at a price we were comfortable with. He didn't rush us and was happy to show us several cars before we settled on the one. I was so happy with my Toyota, with Dean, and Continental that I brought my mom back there to purchase her own.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Holly! First of all, thank you for taking the time to write us this great review :) We are very appreciative of customer feedback. Dean is a great member of our team and we are happy you were able to see that and enjoyed working with him. Congrats on your Highlander, what a great car! Enjoy & we look forward to working with you again in the future!


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  • My bad experiences with the service department

    My car was miss diagnosed I needed a alternator instead water pump was put in my car i had insurance which covers pump that I really didn't ne...

    Dealer Response

    Thank you for this feedback, Cooper. We are very sorry to hear about your recent experience at our service department. Please contact our General ...


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    My car was miss diagnosed I needed a alternator instead water pump was put in my car i had insurance which covers pump that I really didn't need plus scratch was put on the hood of my car spray paint on my car

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for this feedback, Cooper. We are very sorry to hear about your recent experience at our service department. Please contact our General Manager Joe Miglio at your earliest convenience to discuss further. We value your business. Joe Miglio l General Manager l 708.354.5800


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  • Fantastic dealer great ppl makes me feel like fam

    Contacted the dealer on a Thursday and got a response the next day. I came in the next day did a trade in and walked out with a new red 2016 scion...

    Dealer Response

    Glad to hear our team was able to assist you during your entire experience at our Toyota/Scion store. Thank you for the 5 star review. We hope you...


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    Contacted the dealer on a Thursday and got a response the next day. I came in the next day did a trade in and walked out with a new red 2016 scion tc . Ed Dorge was our sales person. Came back on monday to finish the sale and paper work. This dealer as soon as i walked in friendly welcoming environment makes me feel like family. I 100 percent recommend this dealer.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Glad to hear our team was able to assist you during your entire experience at our Toyota/Scion store. Thank you for the 5 star review. We hope you are enjoying your new Scion TC, have a good day!


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  • Friendly Staff, No Pressure

    This is a great family owned dealership. They offer wonderful customer service with a friendly staff that checks in on you, even if you are not th...

    Dealer Response

    Wow! Thank you for this incredible review. We are very glad to hear that your purchasing experience was friendly and smooth throughout. We appreci...


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    This is a great family owned dealership. They offer wonderful customer service with a friendly staff that checks in on you, even if you are not their client. Sales negotiations remained friendly and never got heated as they tend to get during purchases. It was a compromise with both parties, and everyone remained civil and satisfied. Finance process was easy and friendly, I was surprised that I would be smiling while being set up with a three year car payment plan. After searching for a car for three weeks, I can't recommend this place enough, I wish I had gone here first. When the time comes, I will definitely return.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Wow! Thank you for this incredible review. We are very glad to hear that your purchasing experience was friendly and smooth throughout. We appreciate you sharing your experience with us, as well as the recommendation, and hope you know that you can come by anytime if you have any further needs. We look forward to seeing you again! Enjoy your new car!


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  • Easy & pleasurable experience

    I had the pleasure of dealing with Continental Toyota recently. I dealt with Al Zaremba & was very satisfied with the whole experience....he went ...

    Dealer Response

    Hi Gloria, Thank you for your comments. Having someone refer to dealering with a car dealer "a pleasure" is a very high compliment. We try our lev...


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    I had the pleasure of dealing with Continental Toyota recently. I dealt with Al Zaremba & was very satisfied with the whole experience....he went out of his way to accommodate all my needs. It was quick & easy. The whole staff was friendly & helpful. I was impressed with this dealership and, of course, we're thrilled with our new Toyota Camry.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Gloria, Thank you for your comments. Having someone refer to dealering with a car dealer "a pleasure" is a very high compliment. We try our level best to make buying a car simple, and even fun. we are grateful for your business, and this kind words. Please join us on Sept 17th for our New Owner's Clinic. Sincerely, Dennis Pecho


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  • FRIENDLY AND SUFFICENT SERVICE

    WENT TO CONTINENTAL TOYOTA IN HODGKINS TO FIND A NEW CAR. SPENT SEVERAL HOURS LOOKING AND WAS ABLE TO LOOK AROUND WITHOUT ANYONE HASSLING US. MEET...

    Dealer Response

    Hi Henry, Dean is very good at his job. the trick is, he enjoys people. It seems everyone he works with becomes his friend. We think this is how b...


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    WENT TO CONTINENTAL TOYOTA IN HODGKINS TO FIND A NEW CAR. SPENT SEVERAL HOURS LOOKING AND WAS ABLE TO LOOK AROUND WITHOUT ANYONE HASSLING US. MEET DEAN RIO AND WAS VERY FRIENDLY AND INFORMATIVE. WE BOUGHT A NEW RAV4 AND WENT HOME IN A FEW HOURS AFTER LOOKING. DEAN RIO IS VERY GOOD AT HIS JOB AND WOULD RECOMMEND HIM TO OTHERS.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Henry, Dean is very good at his job. the trick is, he enjoys people. It seems everyone he works with becomes his friend. We think this is how buying a car should be; easy, and even fun. we are grateful for your business, and this kind review. Sincerely, Dennis Pecho


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  • Great experience at Continental Toyota

    I just bought my first used Toyota at Continental. I had Jim Francis as my salesman and he was excellent. It was obvious that he had years of expe...

    Dealer Response

    Hi Mali, Thank you for posting here. This is not a typical dealership, and a used car here, is not really like a used car. We are always mindful o...


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    I just bought my first used Toyota at Continental. I had Jim Francis as my salesman and he was excellent. It was obvious that he had years of experience doing his job and that he wanted you to have the car that was best for you. Everyone I met was professional and I'd recommend Continental as the first place to check out when looking for a car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Mali, Thank you for posting here. This is not a typical dealership, and a used car here, is not really like a used car. We are always mindful of what we would expect if we were the customer, and we are much more critical than anyone. this way, we believe we are doing things as you would like. I am grateful for your review, and recommendation. Sincerely, Dennis Pecho


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  • reasonable people to do business with

    My purchase was smooth, and did not have any of the "used car: shenanigans that are still used at many dealerships. Dean and Amanda were both prof...

    Dealer Response

    Ron, wow! I believe you have now posted everywhere. Thank you very much. I do find the statement "reasonable people to do business with" to be a v...


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    My purchase was smooth, and did not have any of the "used car: shenanigans that are still used at many dealerships. Dean and Amanda were both professional and accommodating. It was clear that they wanted to earn my business.... which they did.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Ron, wow! I believe you have now posted everywhere. Thank you very much. I do find the statement "reasonable people to do business with" to be a very high compliment. We never have "shenanigans" here. Just simple straight forward people who like dealing with other people. Thank you for so much recognition for our people Dean and Amanda. Sincerely, Dennis Pecho


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  • Great Service

    Karolina did great job for trade in my car, Thanks a lot for your help...

    Dealer Response

    Behrouz, Thank you for your review. Karolina is very easy to deal with. She understands the importance in making things work well for you. That al...


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    Karolina did great job for trade in my car, Thanks a lot for your help...

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Behrouz, Thank you for your review. Karolina is very easy to deal with. She understands the importance in making things work well for you. That always works well for us. Please join us for our New Owner's Clinic on July 16th. Sincerely, Dennis Pecho


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  • Mostafa Atra is Excellent

    I just purchased my second Toyota from Continental and Mostafa Atra was my salesman. He is a great human being and I highly recommend him. He is v...

    Dealer Response

    Hi Larry, You must be happy to post in this many places. Thank you so much for your compliments and recommendation. Mostafa is a good guy and trul...


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    I just purchased my second Toyota from Continental and Mostafa Atra was my salesman. He is a great human being and I highly recommend him. He is very friendly and creates a low pressure and low stress buying experience. I love my cars. I'll be a return customer. Larry

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Larry, You must be happy to post in this many places. Thank you so much for your compliments and recommendation. Mostafa is a good guy and truly genuine in nature. We all know coming in to a dealership can be stressful. We make it easy, and even fun. Thank you again,. Dennis Pecho


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