Thank you. Your email has been sent to the dealer.

Share 
Sales Closed
Service Closed
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.9
1109 lifetime reviews. Includes reviews of Ron Hibbard Toyota from DealerRater.com
  • Best Car Buying Experience
    October 10, 2017

    I drove down from bowling green Ky. Hands down easiest car purchase ever.I bought a 2018 Camry XSE. Steve B. the (sales mgr) & Jon M. the (salesma...


    Show Full Review

    I drove down from bowling green Ky. Hands down easiest car purchase ever.I bought a 2018 Camry XSE. Steve B. the (sales mgr) & Jon M. the (salesman) were very professional an knowledgeable which made our car buying experience very enjoyable.If you want a stress free buying experience you have to shop at Ron Hibbard in Gallatin Tn.

    Does recommend this dealer

    Hide Full Review
  • Will not use anyone but Ron Hibbard
    October 6, 2017

    I had been going to another Toyota dealership. They told me that my 14' Tundra needed front and rear brakes. The price they gave me was hefty. I d...


    Show Full Review

    I had been going to another Toyota dealership. They told me that my 14' Tundra needed front and rear brakes. The price they gave me was hefty. I decided to wait. I took my truck to Ron Hibbard because they gave me a price for the same service for $100 less. As it turns out, I didn't even need brakes, the pads still had greater than 50%. Instead, I got my rotors turned due to a little vibration on the front. Needless to say I will never go back to anyone else but Ron Hibbard.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Never Again
    October 5, 2017

    Scheduled a water pump and belt replacement and repair a 6??? ground wire for 10:30am. I arrived at 10:15am. My car was inspected and I was told ...

    Ron Hibbard Toyota

    We appreciate the time it took for you to write this review, and we understand that we made a few mistakes. We underestimated the time it would ta...


    Show Full Review

    Scheduled a water pump and belt replacement and repair a 6??? ground wire for 10:30am. I arrived at 10:15am. My car was inspected and I was told the water pump was bad. I was told the price to replace the water pump and drive belts would cost $515.00 (before taxes). If They had to order the ground wire it would be $15.00, but they would try a cheaper route from a local auto parts store. I was told the repair would take 2 - 2.5 hours. And they would provide a courtesy car wash. The job took 4 hours and 15 minutes. I had to ask for my car twice, because I had to take my daughter to the doctor. The excuse Carl gave me for the extra time for the job was the mechanic eats lunch from 12 to 1 and sometimes it???s takes a long time to bleed a cooling system. Factoring the mechanic???s lunch hour, we???re still at 3 hours plus. Bleeding a coolant system is not that difficult. My car was not washed. No one had to courtesy to tell me why it was going to take longer than what they originally told me. They knew how to contact me. I sat in the waiting room, except for when I walked to Subway for lunch (45 minutes). Before I left for lunch, I made sure they had my cell phone number. The total bill $633.03. I still do not fully understand (even with taxes) how it go to be that high. The ground wire they told me would be cheaper than the dealership wire turned out to cost me $34.00, instead of $15.00. Explain that one to me Mr Hibbard.

    Does not recommend this dealer
    Came in for service or repair
    Ron Hibbard Toyota

    We appreciate the time it took for you to write this review, and we understand that we made a few mistakes. We underestimated the time it would take, neglected to keep you informed about what was going on, neglected to explain the charges thoroughly and were not able to wash your car in that time frame, and for these things we are very sorry. We reached out and reviewed the charges with you and attempted to show our appreciation for you as a customer and for your time lost, we have made the offer of a $100 service credit and a full detail on your vehicle, which is a $130 value. Unfortunately up to this point, you have not accepted that offer. Therefore, we just wanted to make sure that you had this offer in writing. We would like to wrap this situation up in the next 15 days. Please give us a call at 615-230-9000 and ask for our service manager, Jeff Gautsche.


    Hide Full Review
Read All Reviews

About Our Dealership

Dealer on Cars.com since September 2016

Founded in 1997, Ron Hibbard Toyota has been a multiple year recipient of the Toyota President's Award for Excellence and has consistently maintained an A+ rating by the Better Business Bureau.

In 2015 our dealership was named Tennessee Toyota Dealership of the Year by the consumer automobile dealership rating website DealerRater.com. In 2016 DealerRater awarded Ron Hibbard Toyota its Consumer Satisfaction Award.

Located 30-minutes from Nashville and Lebanon, Tennessee, and from Franklin, Kentucky, Ron Hibbard Toyota sells new and Certified Used Toyota cars, trucks and SUVs, and other high quality, fully inspected pre-owned vehicles.

""We sell only the finest cars, trucks and SUVs, and build lasting relationships one deal at a time.""