Darrell Waltrip Honda Volvo Cars Subaru

Reviews

4.7 out of 5 4.7
122 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 1, 2018

    Micah, Rob, and Vincent were wonderful. Would definitely recommend to go see them if you're interested in Hondas. Very large selection of inventory... and clean looking dealership. I was referred to Micah from a friend that purchased from him as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 25, 2018

    On March 27, 2013, I took my Accord into Darrell Waltrip Honda for a recall. After service, I picked up the car and drove directly to my home in Mt. Juliet.... I parked the car in my walkout garage and the car caught fire and burned much of my house. My wife and I lost most of our possessions and all of our treasures of a lifetime. Forensic experts say that the mechanic bypassed approved repair protocol and power steering fluid was spread throughout the engine compartment. That fluid also spread onto the catalytic converter and caused the fire. We have never received any benefit from Honda to pay for our personal losses. We spent 15 months in a hotel and never returned to live in our home. We have never even received an apology from Darrell Waltrip or company owner Hendrick Automotive Group who has a reported annual revenue of 9 billion dollars. My wife is dead now. Do you want this to happen to you!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 25, 2017

    I needed a car and did some research on vehicles. I settled on getting a Honda Civic. After searching for certified vehicles, I noticed that Darrell Waltrip... Honda was consistently lower in the price of their vehicles compared with other Honda dealerships in the area. I had previously purchased an Odyssey about 10 years ago from this same dealership so I had high expectations when I came there. I was not disappointed. Russell Reidmiller is an excellent sales associate! He was attentive, listened to my needs, offered appropriate choices, highlighted features, followed up the next day, and responded to my inquiries the next couple of days. When I came a second time knowing exactly what I wanted to test drive, it was a very easy process from there. He even suggested running through the in-house loan process which proved to be lower than my pre-approved loan. The follow-up call after purchase was also well appreciated since I had meant to call back with a couple more questions post-purchase. When I will purchase my next car, Russell and Darrell Waltrip Honda will be foremost in my mind.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words, Tony!

  • 5.0 out of 5
    October 15, 2018

    They were very helpful and understood my needs and wants. Finance made the process very easy and helped me get the right things I needed to keep the vehicle... in good shape.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2018

    This dealership is OUTSTANDING!! My salesman, James, was so very polite, professional, proficient, and NOT pushy at the same time, that right away I was... drawn to him, and this deal!! I wasn't even sure if I wanted to purchase a new vehicle, but walked away having out some down on a beautiful CX-40, that wasn't even there yet!! James did such a great job with his descriptions of the car, that I could not help but purchase it. and I could not be happier. I wasn't even going to be here when the car arrived, but they held it for me!! AND.. they installed a bike hitch for me, by taking it somewhere else to have it put on!! I am quite pleased with the way I was treated. The manager, Jason, was quite friendly, speaking to me on a personal level. On the financial end, Ethan was great!! Quite personable and knowledgeable. Everyone was AWESOME, ad my car is beautiful!! This is the dealership ypou should shop for a new car at!! You cannot go wrong!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cagoo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Subaru. If you ever need anything... else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 24, 2018

    Friendly staff. Low pressure environment. Max was wonderful and worked very hard to find the perfect vehicle to fit my wish list. I love my new Volvo!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us!

  • 5.0 out of 5
    February 1, 2018

    I went to their store for honda fit sport 2010.they were so nice even though I did not buy the car in the end.they showed me the car without asking any... question,never push me to make a decision .the honda fit sport was good but the price was a little bit over my budget and i finally bought another one from another store. I still want to give them 5 stars for their good service.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Yuki, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

  • 5.0 out of 5
    October 12, 2017

    Second purchase at Darrell Waltrip dealership. Both experiences have been very pleasant and fair both on the new vehicle purchase and the trade in. They... do not use any high pressure sales tactics.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review, Greg!

  • 5.0 out of 5
    July 10, 2017

    Mr Forrest is a very pleasant sales man. He listens and helps in any way he can. I am still undecided about which vehicle I might purchase .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review, Mark!

  • 5.0 out of 5
    July 7, 2017

    I was traveling through Nashville on a holiday weekend when I began to have car trouble. Darrell Waltrip Volvo was very patient and helpful in finding... out the problem, resolving it and making me feel comfortable to continue traveling. They gave a full report to my local dealer!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your review!

View More Reviews