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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 1:00 PM - 5:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 2:00 PM
Sun Closed
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Reviews

4.8
1010 lifetime reviews. Includes reviews of Ford Lincoln of Franklin from DealerRater.com
  • Buying Experience

    I must say that I was pleasantly surprised with the no-hassle experience I had when I recently purchased my car. The staff was professional, but n...

    Dealer Response

    Wow,thank you so much. We appreciate your business and look forward to working with you again.


    Show Full Review

    I must say that I was pleasantly surprised with the no-hassle experience I had when I recently purchased my car. The staff was professional, but not stuffy. I felt very comfortable not only with the atmosphere, but also with the deal that I received. I didn't feel pressured into buying a vehicle or "extras" that I didn't want or need. I've always rated buying a car the same as going to the dentist.....a very painful experience, but necessary! Well not anymore!!! I will be telling my friends and family about my experience at Ford/Lincoln Franklin!!! GREAT JOB GUYS!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow,thank you so much. We appreciate your business and look forward to working with you again.


    Hide Full Review
  • Job Well Done
    May 22, 2017

    Went in there looking for a Mustang and they came within a few hundred dollars of what I was willing to spend. About 2 hrs in and out. Ask for Cody!


    Show Full Review

    Went in there looking for a Mustang and they came within a few hundred dollars of what I was willing to spend. About 2 hrs in and out. Ask for Cody!

    Does recommend this dealer

    Hide Full Review
  • Best Service Experience I've had Yet
    May 18, 2017

    My car broke down on a Friday afternoon and I called Ford of Franklin to let them know that I was having my car towed to them that night. They im...

    Ford Lincoln of Franklin

    Thank you so much for your great review and kind words! There is nothing more important to us than the happiness and satisfaction of all our custo...


    Show Full Review

    My car broke down on a Friday afternoon and I called Ford of Franklin to let them know that I was having my car towed to them that night. They immediately supplied me with an awesome brand new loaner SUV to drive while my car was being repaired so I was never inconvenienced. The service department called first thing Saturday morning to find out as many details as I had to offer and gave me multiple forms of communication, including a direct line and texting straight to the service manager in charge of my repair. They kept me informed the entire time and called before closing Saturday to let me know where they were in the process. Ford of Franklin???s service department found a way to completely repair the issue without purchasing new parts ??? That is a HUGE win that helps save you money. Nice to know there are service departments out there that are looking out for you. They even had my car washed when I came to pick it up mid-week. Every single person that I dealt with was friendly, offering to help with anything, and answered all my questions. Wouldn???t go anywhere else after that experience!

    Does recommend this dealer
    Came in for service or repair
    Ford Lincoln of Franklin

    Thank you so much for your great review and kind words! There is nothing more important to us than the happiness and satisfaction of all our customers. It thrills us to hear that you had such a great experience with us even though you were trouble with your vehicle. If there is anything you ever need from us please do not hesitate to give us a call or an email or if you just want to stop by and say hello, please come see us!


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Sell & Trade

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About Our Dealership

Dealer on Cars.com since October 2005

We have a strong and committed sales staff, with decades of combined experience, ready to satisfy our customers. Feel free to browse our inventory online, set up a test drive or inquire about financing! Ford Lincoln of Franklin is here to help!

At Ford Lincoln of Franklin we strive for 100% customer satisfaction. Anything you need, we are happy to help. Our Internet Sales Staff is available around the clock. Simply contact us with any questions, comments or concerns you may have. You may also call during regular business hours to speak with a manager or sales representative.

We look forward to working together soon.

"Ford Lincoln of Franklin - One Call Is All It Takes!"