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After shopping at several Nissan dealers in middle Tennesse over the course of a week, my husband and I decided to purchase our Rogue Sport from Nissan... of Rivergate. This was our first purchase from them, but they treated us as if we were lifelong customers. Normally filling out finance paperwork is boring, but the finance manager, Zach Nguyen, made the whole process fun. Our sales consultants, Justin Garlock and Nikki Wallace, were both extremely knowledgeable, friendly, and SUPER helpful. Nikki spent at least 30 minutes explaining how all of the features work while Justin swapped our license plates and helped my husband transfer everything from our old car into the Rogue. As we were finishing up, the General Manager walked up and thanked us for our business, made sure that we were 100% satisfied, and presented us with a small gift of appreciation. Nothing like that has ever happened to us In the 40+ years that we've been purchasing vehicles! The folks at Nissan of Rivergate are top-notch all the way. I wouldn't hesitate to recommend them to anyone!
This was such a easy experience for my family and I. Nikki was over the top! She delivered our vehicle to Louisville from Nashville and took her time explaining... every option the car offered.
After searching online at other dealerships I found the car that was perfect for me! Almost immediately after inquiring online I was contacted by Scott... Rowe. When I met with him at the dealership to test drive the car I knew right away that I wanted to purchase from him. He was patient in answering all of my questions and gave 110% in trying to get my loan approved. Zach was tons of fun and made the pain of signing away my hard earned money a little more bearable. 5 days after my purchase Scott called to check in and make sure I was still loving my Juke and didn't have any questions for him. You will be hard pressed to find service like that elsewhere!
Nikki was amazing and helped me get the best price. After visiting several dealerships that day, Nissan of Rivergate defiantly was the best. Best customer... service and prices.
I recommend Nissan rivergate for all your auto needs.The service dept provides excellent customer service always very nice and professional. I purchased... my car here also I have my oil changed here,which I find is the cheapest compaird to other places. Also they have the best service advisor,Nick,he was our service advisor at Goodyear Madison TN before they closed down. I am happy to know he is on staff with Nissan. He is a great asset to their company, very knowledgeable, honest and friendly.When it come to auto repair honesty is what look for in a service advisor. When Nick was employed with Goodyear he always provided us with information and tips to help us save $ on repairs and tires and this meant a lot to us.
I purchased my Rogue in Oct. 2017, the entire process was easy. They truly get what CUSTOMER SERVICE is all about. Wonderful People! I look forward... to going back for my next service on my SUV. Very helpful and friendly. I have purchased other vehicles in the past and it has left me dreading the process, but not with these folks!
Have had my Frontier serviced here for over a year and will for now on as long as I on a Nissan. Didn't buy my truck from here, but because of their great... service I will buy my next Nissan from them. GREAT JOB!!!!
I received fair value for my trade in on a new 2017 Murano. Friendly sales staff assisted me and they put together a team effort in order to make the... transaction happen in a couple of hours from start to finish. I appreciated the effort to respect my time and to make sure I was satisfied.
2nd time i bought a vehicle from this dealership, Hayes (Rivergate)Nissan...staff is awsome, and they work very hard to make your vehicle purchase go smoothly.....I'll... definitely keep going back.
I drive from murfreesboro to rivergate nissan I have got 7 nissan from them start trade with them 2010 great place do what they say work with you on payments... what it takes to trade