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I am happy with everything except that the inside of the car had not been detailed at all. I rarely buy a used car and it was inside the building so the... lack of cleaning on the inside was not obvious until I got it home with day light. I do not believe one thing had been cleaned on the inside, which is going to require some elbow grease on my part. Yes, I could take it back to them but I live 125 miles from the dealership....with no plans to be in that area any time soon. Somebody goofed, which is highly unusual for Lexus !
My experience with Derrick was super from beginning to end. He helped to make this purchase seem less frustrating. When I left with my new car I felt knowledgeable... about how to operate it because Derek spend a lot of time going over a lot of the details of the car
Derrick and Greg were beyond attentitive to my every need! They made the process suprisingly simple and so easy to work with. I will be back!
Lewis was more than helpful and kind. He was willing to listen to my concerns and help the process move along efficiently. He took the time to help meet... with me and even came in on his day off to take care of me.
Derrick Wright and Doug were great to work with. Derrick was so knowledgeable and was very patient with me while I was trying to decide which vehicle... I really wanted to buy.
Lewis BeCoats continued with his tradition of providing the ultimate customer service experience. This was my third Lease and I couldn’t have... been more pleased with his courteous, professional and patient level of service!!
Doug Kevern was great through the entire process. Not only is this the best dealership, their staff are the best. I look forward to working with Doug... again when my husband is ready to trade his Lexus. Years ago I purchased my first new Lexus from this dealership and then my husband did the same. We will never go anywhere else for a vehicle. We will also continue to take our vehicles to Lexus for all service. I rate Doug's knowledge, commitment and customer service as the very best! Every staff person we dealt with in the process of purchasing our vehicle was outstanding! Thanks to Doug and everyone at Lexus for a positive experience.!!! I know if I have any problem with my Lexus, all I have to do is call Doug and he will see it is taken care of in a timely manner.
dealership was very helpful in taking care of the car we traded for.Joseph was great! He took his time and delivered the car to our home over 100 miles... away. Thank you Joseph.
We were in and out with a new car in less than 3.5 hours! They took great care of us and made sure we had everything we needed.
Lewis BeCoats has sold us 3 Lexus. He is the man to see at Lexus of Nashville on Rosa L.Parks Blvd. He is wonderful and will help you in any way possible.