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Reviews

Average Ratings

4.8
428 lifetime reviews.
  • Great experinence from start to finish!

    Great experience from start to finish! I completed everything online and came into the dealership and everything was ready to go. They had the ve...


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    Great experience from start to finish! I completed everything online and came into the dealership and everything was ready to go. They had the vehicle I wanted and gave me a better price than my hometown dealership did!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Battery

    I called in without an appointment, and Kim took care of my problem earlier than I expected.


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    I called in without an appointment, and Kim took care of my problem earlier than I expected.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • F350 Truck

    Mr. Todd Eifert is a GREAT asset to your organization. I haven't purchased a new vehicle recently mainly because I dislike the experience with t...


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    Mr. Todd Eifert is a GREAT asset to your organization. I haven't purchased a new vehicle recently mainly because I dislike the experience with the normal auto sales person who do not take the time to find out what it will take to sell to you. Mr. Eifert was a huge unexpected surprise and I would recommend him to anyone wishing to do business with Ford of Murfreesboro. He was thoughtful, sincere, thorough and a pleasure to do business with. Your facility is lovely; however, your facility does NOT sell autos; your sales staff does or does not sell for you. Your questionnaire only refers to "autos"...perhaps you should also make major reference to sale of "trucks"! I hope to have the opportunity to refer more business to Todd Eifert and Ford of Murfreesboro in the future. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mustang broke down during trip from ATL to STL !!

    It was a bad day...We were following my son during our trip from Atlanta, GA to Saint Louis, MO. While driving thru Murfreesboro, TN, my son's 200...

    Dealer Response

    Gregg, Thank you so much for the 5-star review! We are so glad you had a great experience with us and thank you for your business! Ford of Murfr...


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    It was a bad day...We were following my son during our trip from Atlanta, GA to Saint Louis, MO. While driving thru Murfreesboro, TN, my son's 2005 Ford Mustang decided to quit. We were stuck on the side of I-24 northbound at the Medical Center Pkwy on ramp. We called USAA Roadside Assistance and the wrecker was there in just under an hour. The wrecker towed the car to the Murfreesboro, TN Ford dealer. We were on a tight time schedule. When the Mustang arrived at the Ford dealer, despite all the other cars being worked on in the shop, they got right too fixing our car. It was very apparent that their priority was to get me back on the road as quickly as possible...and they did!! It was less than two hours and we were back on the road- WOW, what a great experience!! The facility was nice and comfortable and they also had a mini food concession. The experience was exceptional and we returned to Saint Louis before dark. Thanks again for everything Murfreesboro Ford.....YOU are a class act!!!! All the best. GSO

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gregg, Thank you so much for the 5-star review! We are so glad you had a great experience with us and thank you for your business! Ford of Murfreesboro


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  • Excellent Service

    I bought my 2017 Ford Fusion from this dealer (40 miles from my home) because I heard they had good service. Well their reputation is well deserve...

    Dealer Response

    Sean, Thank you so much for the feedback! We appreciate you and your business. We hope you are a customer for life! Ford of Murfreesboro


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    I bought my 2017 Ford Fusion from this dealer (40 miles from my home) because I heard they had good service. Well their reputation is well deserved, I've been there twice since purchasing my car and both times they got me in within 5 to 10 minutes of my scheduled appointment which can be rare at dealerships. Always professional, helpful, polite and quick. Their facility is spotless and comfortable to wait in. I went for an oil change and was out in less than an hour. They always wash it for me as well. So in addition to a very good buying experience they continue that with excellent service experiences.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sean, Thank you so much for the feedback! We appreciate you and your business. We hope you are a customer for life! Ford of Murfreesboro


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  • Great customer service

    Thanks to Mr. Art Hill for assisting my friends with the purchase of their automobile. Great job and quality service.

    Dealer Response

    Thank you for the review! We appreciate your business!


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    Thanks to Mr. Art Hill for assisting my friends with the purchase of their automobile. Great job and quality service.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We appreciate your business!


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  • Great service

    Great service. Great customer service. Great employees. Waiting area could be updated.


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    Great service. Great customer service. Great employees. Waiting area could be updated.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Great service. Great customer service. Great employees. Waiting area could be updated.

    Dealer Response

    Thank you, Jean! We appreciate your business!


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    Great service. Great customer service. Great employees. Waiting area could be updated.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Jean! We appreciate your business!


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  • Easy, fast and very helpful

    We looked at both new and used and selected a used vehicle that fit our needs. The dealer worked with us on the price and financing to get us in ...

    Dealer Response

    Thank you for the review! We hope you will be a customer for life!


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    We looked at both new and used and selected a used vehicle that fit our needs. The dealer worked with us on the price and financing to get us in a price we could afford and still be comfortable. In and out in less than 2 hours. Noah was great! Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We hope you will be a customer for life!


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  • Brakes

    In & out without a problem! Alex & Mr Bowes were very informative and helpful in solving my vehicle problems. Great new facility with really nic...

    Dealer Response

    Thank you, Robert! We appreciate your business!


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    In & out without a problem! Alex & Mr Bowes were very informative and helpful in solving my vehicle problems. Great new facility with really nice customer lounge to wait in. Would highly recommend the dealership for repairs & service!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Robert! We appreciate your business!


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