Downtown Hyundai & Subaru

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Reviews

Average Ratings

4.0
44 lifetime reviews.
  • 2011 Sonata

    Anthony,the service advisor was excellent. He handled the entire episode perfectly. The 4 star, rather than 5 was due to low tire light coming on...

    Dealer Response

    Raymond, we really appreciate your feedback! Thank you again for the great review!


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    Anthony,the service advisor was excellent. He handled the entire episode perfectly. The 4 star, rather than 5 was due to low tire light coming on as I was leaving the service area. The mechanic should have caught this prior to presenting the car for drive out.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Raymond, we really appreciate your feedback! Thank you again for the great review!


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  • Suburu Forester Service

    this was a painles, plesant process ! I really don't know of what else to say.

    Dealer Response

    Hello Thomas, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!


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    this was a painles, plesant process ! I really don't know of what else to say.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Thomas, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!


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  • sales and finance

    Friendly staff both the salesman and sales manager and the finance guy was just great I'll well buy all my cars and family cars from them they wen...

    Dealer Response

    John, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional...


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    Friendly staff both the salesman and sales manager and the finance guy was just great I'll well buy all my cars and family cars from them they went above and beyond to make sure I'm happy with my purchase... thank you

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    John, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.


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  • Vacation Help

    While on vacation my Hyundai had a problem. The service rep was kind enough to get my car in and diagnose the problem. Didn't have the parts on ha...

    Dealer Response

    Hello James, thank you; we appreciate your feedback! Thank you, and have a fantastic day!


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    While on vacation my Hyundai had a problem. The service rep was kind enough to get my car in and diagnose the problem. Didn't have the parts on hand but was able to get me back on the road again so we could get back home.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello James, thank you; we appreciate your feedback! Thank you, and have a fantastic day!


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  • Great Customer Service

    Took my Subaru Outback in for an oil change and tire rotation. Asked the service person to check for recalls and explained that I would be taking...

    Dealer Response

    Penelope, thank you for leaving this detailed feedback about your experience with Downtown Hyundai. You really made our day today.


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    Took my Subaru Outback in for an oil change and tire rotation. Asked the service person to check for recalls and explained that I would be taking a trip and would they inspect the car hoses, air filter, fluids, etc. The service department was very accommodating and very helpful with the complete process.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Penelope, thank you for leaving this detailed feedback about your experience with Downtown Hyundai. You really made our day today.


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  • Service Department

    Everything was completed on time and to my satisfaction. I will return.

    Dealer Response

    Cindy, thank you for leaving this detailed feedback about your experience with Downtown Hyundai. Wishing you a great day until the next time we meet.


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    Everything was completed on time and to my satisfaction. I will return.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cindy, thank you for leaving this detailed feedback about your experience with Downtown Hyundai. Wishing you a great day until the next time we meet.


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  • Earl Henry

    Terrance Long was the sales person we bought the car from. He was great. I would buy from him again if I needed another car. The person who se...

    Dealer Response

    Earl, thank you for taking the time to leave a review for us at Downtown Hyundai. We're happy we could meet your expectations! Thank you again fo...


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    Terrance Long was the sales person we bought the car from. He was great. I would buy from him again if I needed another car. The person who served me a couple of weeks ago when I took the car in for its first 6,000 mile checkup was phenomenal. He was so efficient and curteous. I think his name was Chris.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Earl, thank you for taking the time to leave a review for us at Downtown Hyundai. We're happy we could meet your expectations! Thank you again for the great review!


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  • Servicing my vehecial first oil change

    Very nice very clean wait time was minimal.The serviceman Kenny Gram WA friendly knowledgeable and very helpful

    Dealer Response

    Thanks for the feedback, Martha. We strive to provide excellent service to our customers at Downtown Hyundai. Wishing you a great day until the ne...


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    Very nice very clean wait time was minimal.The serviceman Kenny Gram WA friendly knowledgeable and very helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback, Martha. We strive to provide excellent service to our customers at Downtown Hyundai. Wishing you a great day until the next time we meet.


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  • Service Visit

    I went in for my first oil change, after purchasing my car from this dealership. We were greeted immediately as we steeped inside. The salesman th...

    Dealer Response

    Steven, thank you for leaving this detailed feedback about your experience with Downtown Hyundai. Wishing you a great day until the next time we m...


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    I went in for my first oil change, after purchasing my car from this dealership. We were greeted immediately as we steeped inside. The salesman that sold us our car remembered us, which was impressive and made us feel like we mattered as buyers. The oil change and tire rotation was done quickly and finished in the time they told us it would be. The service tech was courteous and very knowledgeable and answered all the questions that I had.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Steven, thank you for leaving this detailed feedback about your experience with Downtown Hyundai. Wishing you a great day until the next time we meet.


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  • Oil Change

    I had a appointment for a oil change and tire rotation. Jason greeted me in the drive in lane. He was friendly and seem excited I was there. They ...

    Dealer Response

    We always love to receive great feedback. Thank you for taking the time to leave a review!!


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    I had a appointment for a oil change and tire rotation. Jason greeted me in the drive in lane. He was friendly and seem excited I was there. They had me wait in there lounge which had snacks and water for customers. It was a very nice experience! I will continue to use them for all my needed maintenance .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We always love to receive great feedback. Thank you for taking the time to leave a review!!


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