Beaman Toyota Buick GMC

Reviews

Average Ratings

3.8
25 lifetime reviews.
  • Exceptional Service

    I have been going to Beaman since I moved to Nashville two years ago. The service department has always been great. They don't try to push unnee...


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    I have been going to Beaman since I moved to Nashville two years ago. The service department has always been great. They don't try to push unneeded items. The people couldn't be friendlier.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Cordial and not High Pressure: A great experience

    I was trading in a 12 year-old car for a new car. The salesman, Jim DeRossett was cordial and listened to what I was interested in. He didn't show...


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    I was trading in a 12 year-old car for a new car. The salesman, Jim DeRossett was cordial and listened to what I was interested in. He didn't show us cars out of my price range and answered all our questions. The sales manager was polite during negotiations. Although they encouraged me to make a decision, it wasn't high pressure so that I was turned off. I bought a car similar to the one I drove 2 days later as that was my preferred color choice.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not Happy with Service Dept.

    Brought vehicle in for tire leak. 2016 GMC Yukon SLT, purchased there. Wheel was damaged while there, Yes I was extremely angered When I finall...


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    Brought vehicle in for tire leak. 2016 GMC Yukon SLT, purchased there. Wheel was damaged while there, Yes I was extremely angered When I finally spoke to the service manager, he said there was no way their machine could have done the damage. Explained they were the only ones that had done anything involving the wheel and he still said his service dept. did not do it. Been doing business with Beaman since 2006, with the same salesman and will continue to do business with him, but will not use their service dept. and would not refer the service dept. to anyone, I would refer to my salesman but never the service dept.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service? Not here.

    Monday night the Service department told me the recall service would take "a couple hours", so I made an appointment for 6am Tuesday morning. 6am ...


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    Monday night the Service department told me the recall service would take "a couple hours", so I made an appointment for 6am Tuesday morning. 6am Tuesday morning I was told it would take 5 or 6 hours, and it took every second of that. Who ever answers the phone doesn't know "poo". If you're calling, make sure you get the service manager for an accurate time estimate. The shuttle service is grand, as long as you can wait a couple hours to be picked up (Be sure to follow up periodically. You'll probably have to leave messages that won't be returned, so just call the main number) When you're trying to checkout, good luck getting the "gossip girls" to pay any attention. They tend to pick the person they want to help next, regardless of who was there first. Just be patient. Once they are all caught up on who is sleeping with which salesperson, I'm sure they'll get right to you. Bottom line, pick a different dealer. These folks aren't hungry enough (probably because they price their cars 10-20% more than other Toyota dealerships.)

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Why Me? Saving the Best Until Now

    Hello Car enthusiasts, lookers and want to buy-ers. Saturday I bought a sports car-after two months of looking. I was in a 13 year old car-the wor...


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    Hello Car enthusiasts, lookers and want to buy-ers. Saturday I bought a sports car-after two months of looking. I was in a 13 year old car-the world had changed and part of why it took 2 months was how much cars are different and how much they have increased in price. So, that being said what I initially thought i wanted I do-and still do, but not right now, I got the best car at Beaman Toyota on Broadway. I tried to be fair to myself and go to at least 2 dealers for every "flavor" of car I looked at. That way, if one was indifferent or flippant or just plain rude it would not have a bearing on the manufacturer. Only that dealer lost my business. And that happened twice- a Nissan dealer and a Subaru dealer. Sadly, I think even at bad dealerships good people exist but the key is finding that one. And sometimes you are just so damn flabbergasted at the behaviour you just don't want to try. So, I kept my journey and after the very end I thought what have you not driven: Rav4. So, I went to a large place-again, same scenario, first guy fairly indifferent and definitely preoccupied . In his head. World, if you are spending many thousands of dollars don't you want someone In YOur Head??? I did. So, with the excellent Sales Manager I got the right guy, Wes M. and got the right car for me. You have to give everyone a second chance-unless it is just so horrendous it is personally too offensive. And, it was just we did not connect but not that other wayward behaviour -know the difference. So, I recommend wholeheartedly Beaman, see Bobby G. if an issue and see Wes M-or rather get in line as he is sooooo savy about cars-he's going to have to help me switching gears as that is a new one for me-but he will and don't believe Toyota is not the best. Everything reason I had was valid and and every reason I had to buy the sports car was valid and with Wes it all gelled. So, go to Beaman and don't be shy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Appointment 4/28/2016 Service Advisor Eric Heflin

    During my most recent trip for an appointment I want to express my appreciation for my service advisor Eric Heflin. I have consistently received e...


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    During my most recent trip for an appointment I want to express my appreciation for my service advisor Eric Heflin. I have consistently received excellent customer service and care for my vehicles. I have no worries about my vehicles as my appointments and service levels have been anticipated and provided proactively. My 2008 Toyota had a recall outstanding for years, rear suspension springs breaking and was so glad when Eric had provided me with an update the fixes were finally determined and asked if he should schedule an appointment. Toyota actually installed new rear suspension springs resolving a long recall remedy. The service performed was completed promptly and most importantly like always done with a high level of professionalism and knowing the job was done right the first time. Again I cannot thank Eric and the entire service team enough for their high level of service and caring for customers.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Beaman Toyota

    As good as it gets; from the time you drive in until you drive out!


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    As good as it gets; from the time you drive in until you drive out!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • SSSRAV4

    Beaman is the best! Kenny Norton is an excellent Service Adviser and always seeks to please!


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    Beaman is the best! Kenny Norton is an excellent Service Adviser and always seeks to please!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • great experience...Tim Gregory, MG and Jennifer

    Just purchased my second car from Tim Gregory and my fourth car from Beaman...he is not your typical car salesman. He is thoughtful and listens to...


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    Just purchased my second car from Tim Gregory and my fourth car from Beaman...he is not your typical car salesman. He is thoughtful and listens to your needs and puts his customers first...I think that is why he sells so many. He has a young man named MG that works with him that is delightful...Tim fully explains everything in advance and Jennifer was easy to work with in finance...very smooth transaction...I would highly recommend Tim Gregory and will always work with him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful!

    I bought my first Mercedes c300 from Steve Burris! He was so helpful and really patient with me while I haggled on the price. I ended up leaving w...


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    I bought my first Mercedes c300 from Steve Burris! He was so helpful and really patient with me while I haggled on the price. I ended up leaving with the car I wanted with the price I wanted to pay! The car had 2 microscopic dents that had to be popped out though, and they were quick to do it. After leaving I learned that the headlight was broken and needed to be replaced. Not only did they replace it for me but it was quick in and out and they even washed it for me. Everyone at Beaman was very helpful, and professional. I would definitely reccommend Beaman to anyone. The customer service is through the roof. So happy with my purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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