Wyatt Johnson Ford Nashville

Reviews

Average Ratings

4.7
328 lifetime reviews.
  • Ask for Jason

    I had a gentlemen by the name of Jason Rote help me. He was EXTREMELY knowledgeable about the different vehicles within my budget. He really helpe...


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    I had a gentlemen by the name of Jason Rote help me. He was EXTREMELY knowledgeable about the different vehicles within my budget. He really helped me feel good about my decision. Jason was honest and up front about everything, and when buying a car what else could you ask for. He was very personable and I enjoyed the whole experience. The manager was great too.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Had a very bad experience, for 3 hours.

    First I wanted to say this would have been my third vehicle purchured there but everything went wrong. First the sales lady we had was very nice b...

    Dealer Response

    Carl, we regret that we could not reach an agreement on the vehicle you were interested in. We want our clients to have the best automotive experi...


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    First I wanted to say this would have been my third vehicle purchured there but everything went wrong. First the sales lady we had was very nice but she had only been there for only 3.weeks.when she finished the paper work she said they could not find a bank to finance it for 84 mos. I did not know that,then she told us to come in the office where this man sat and he was the yes man, but we got a no. Actually, he wanted us to put down 6500.00 or our notes would be 600 a month. Screw this ill just keep the vehicle that I already had. I think we were mislead, and also we had a discount from ford to put down,so I will just mark this one up for a bad 3 hour experience. Won't be back there.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carl, we regret that we could not reach an agreement on the vehicle you were interested in. We want our clients to have the best automotive experience, but it sounds like we let you down. If you are willing to give us another chance, please contact us at (615) 244-3615 so we can try and turn your experience around. Thank you, Wyatt Johnson Ford


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  • Do not lease from them!!

    Do not buy a car from here! I did a few months ago when it was Crown Ford and it was the worst experience. They made me feel like I was getting fe...


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    Do not buy a car from here! I did a few months ago when it was Crown Ford and it was the worst experience. They made me feel like I was getting features that were not there. I realized this 20 minutes after driving off the lot and called immediately. The guy I bought it from said it was probably something with the settings and he would have the tech guys call me back. When they called they told me my car did not have those features and wasn't sure why he said they did. I called to complain and no one would take responsibility. They went as far to make me feel really stupid and uneducated. I came to them trusting them to fully disclose everything and give me the features I asked for. NEVER BUY OR LEASE FROM THEM!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 6 found this review helpful. Did you?

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  • Service Review

    Have had my vehicles serviced at Crown Ford for quite a few years. Last two vehicles we bought at Crown Ford. Have had great service on the buyi...


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    Have had my vehicles serviced at Crown Ford for quite a few years. Last two vehicles we bought at Crown Ford. Have had great service on the buying end from Bobby Ross. Every service manager that I have dealt with has been friendly and professional. I especially enjoy dealing with Randy Tant in the service department. He has always been friendly, courteous and professional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • buying

    Our salesman Alfredo Lanza did a wonderful job helping us with our purchase.


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    Our salesman Alfredo Lanza did a wonderful job helping us with our purchase.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2011 Ford Explorer

    John wolf really helped us out. We love our new vehicle. Everything was great.


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    John wolf really helped us out. We love our new vehicle. Everything was great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome group of people!

    I love my 2016 Ford Fusion! I would like to give a special thanks to, John Wolf, Alfredo Lanza, Cowboy, and Marty Horn! Anything is possible a...

    Dealer Response

    Thank you for your kind words, Cheryl! It's good to hear our team is living up to the promise of providing fantastic service to our customers.


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    I love my 2016 Ford Fusion! I would like to give a special thanks to, John Wolf, Alfredo Lanza, Cowboy, and Marty Horn! Anything is possible at Crown Ford, because they're built "Ford Tough"!!!! Go see them, they won't let you down!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Cheryl! It's good to hear our team is living up to the promise of providing fantastic service to our customers.


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  • Great Service

    I purchased a 2015 Ford Fiesta. I can into the dealership they took care of me right away. I love my Crown Ford family.


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    I purchased a 2015 Ford Fiesta. I can into the dealership they took care of me right away. I love my Crown Ford family.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great services and helpful service staff

    Service trip was good with no problems. Staff was very helpful.

    Dealer Response

    Kevin, thank you for sharing your recent experience at Crown Ford. We appreciate your review of our team, and the staff here at Crown Ford look fo...


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    Service trip was good with no problems. Staff was very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kevin, thank you for sharing your recent experience at Crown Ford. We appreciate your review of our team, and the staff here at Crown Ford look forward to further serving you in the future!


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  • Good buying experience

    I've owned over 8 new Fords in my life ranging from Cobras to F150s, and the Fiesta ST is hands down my favorite. I'm pleased with the service at ...

    Dealer Response

    We are glad you chose our dealership, Mason. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was ...


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    I've owned over 8 new Fords in my life ranging from Cobras to F150s, and the Fiesta ST is hands down my favorite. I'm pleased with the service at Crown and I hope they maintain the same level of commitment throughout my ownership of the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad you chose our dealership, Mason. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!


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