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Reviews

Average Ratings

4.9
157 lifetime reviews.
  • Great Experience All Around

    We were looking for a Honda Pilot, and Audi had one. We submitted a request through their website to see if the car was still available before we...


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    We were looking for a Honda Pilot, and Audi had one. We submitted a request through their website to see if the car was still available before we came to see it. They responded almost immediately to let me know it was available and setup a time to come see it. If you're looking for a car now, you know all the dealership websites basically have all the same cars on them. Which I found really frustrating. Cars.com helps to narrow down which dealership has the actual car. We started working with Patrick when we got there. They had a few Pilots to look at, so we saw more than the one we came for. Once we drove the one we wanted, we started the purchasing process. Patrick was great in agreeing to work with us on the price as well as giving me a fair price on my trade in. After we agreed on a price, it was a bit late in the evening and the banks were closed, so we agreed to continue the process over the next couple days. Their finance department is competitive with other banks. They came in lower than my original pre-approved financing, so I decided to finance with them through the dealership as well. They never pushed me in any way to go with their banks. They simply let me know what the offers were and let me decide which way I wanted to go. As someone who does not buy a lot of cars, I felt great about the information they were giving me and the way that it was delivered. Never pushy, just simply stated for me to make decisions off of. All of the information I needed to know about the car was readily available - Car History, Car Fax, etc... Patrick was great about my wife's requests to have the front license plate holder removed since we don't use them. Ensuring that it didn't leave a mark when it was removed. The car was clean when we looked at it originally, but was perfectly detailed when we picked it up. Audi really goes a long way to make the process enjoyable even when you're not purchasing an Audi from them. Overall, this was a great experience. We talked to numerous dealerships across Nashville and Franklin. We had good and bad experiences at some of them. However, I would definitely go back to Audi in the future for the customer service and attention to detail.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Service

    Top notch service dept. Bobby, our service advisor, always takes care of my sons Audi A4 and we have always been very pleased. Excellent!!


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    Top notch service dept. Bobby, our service advisor, always takes care of my sons Audi A4 and we have always been very pleased. Excellent!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Audi of Nashville

    Their knowledge of the cars I looked at was good. Very impressive. The sales associate was very professional, had answers to all of my questions...


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    Their knowledge of the cars I looked at was good. Very impressive. The sales associate was very professional, had answers to all of my questions and was the nicest guy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • James Flammia - 2017 Audi Q7

    Has a great experience with Tom Cochran at Audi of Nashville during my order and delivery. Very happy with my new Q7 so far.

    Dealer Response

    James, Thank you for your five star review! We are happy to hear that Tom was able to provide you with a great experience. We look forward to work...


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    Has a great experience with Tom Cochran at Audi of Nashville during my order and delivery. Very happy with my new Q7 so far.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James, Thank you for your five star review! We are happy to hear that Tom was able to provide you with a great experience. We look forward to working with you again! -Your Audi of Nashville Team


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  • Amazing Service

    When have the unfortunate need to have work or repairs done to your car, it sucks. But when you get to work with a class act dealership like Audi ...

    Dealer Response

    Rosemary, Thank you for taking the time to share your positive feedback! We are so happy to hear that you had an excellent experience with us and ...


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    When have the unfortunate need to have work or repairs done to your car, it sucks. But when you get to work with a class act dealership like Audi Nashville, it makes it a lot smoother. Great waiting room with wi-fi, snacks, drinks. Even a large upper level area with lots of work surfaces and electrical plugs. I wasn't planning on having a flat or spending my afternoon at the dealership. But with all those perks, i was still able to get my work done and even have two client calls. Yes, the client area was large enough and quiet enough to support that. Then you add the super personal staff. Very professional. Courteous. Downright likable. They can even arrange loaner cars with notice. And always a ride to where you need to go. I had a BMW for 10 years. Was never offered a loaner car and was always made to feel like i should be happy they were waiting on me. Polar opposite at Audi Nashville. And my experience there has been so great, my husband now also is a Audi owner.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Rosemary, Thank you for taking the time to share your positive feedback! We are so happy to hear that you had an excellent experience with us and we look forward to working with you in the future! -Your Audi of Nashville Team


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  • Audi of Nashville is AMAZING!

    I have owned my 2016 A3 Cabriolet for a year now. Nothing but amazing words for the dealership, the service department and the entire staff. Top...

    Dealer Response

    Jon, Thank you for taking the time to leave feedback! We are happy to hear you had an excellent experience with us and we look forward to seeing y...


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    I have owned my 2016 A3 Cabriolet for a year now. Nothing but amazing words for the dealership, the service department and the entire staff. Top notch!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jon, Thank you for taking the time to leave feedback! We are happy to hear you had an excellent experience with us and we look forward to seeing you again! -Your Audi of Nashville Team


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  • Always a great experience

    Always a great experience. Great facility and employees

    Dealer Response

    Cara, Thank you for the positive feedback! We are thrilled to hear that you had an excellent experience with us and we look forward to seeing you ...


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    Always a great experience. Great facility and employees

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Cara, Thank you for the positive feedback! We are thrilled to hear that you had an excellent experience with us and we look forward to seeing you again! -Your Audi of Nashville Team


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  • Great people, great service, and great cars.

    Audi of Nashville is by far the best car dealership I have experienced. I am always assured of superb customer service and attention to detail.

    Dealer Response

    Thank you, Edward, for the wonderful review. We are delighted to read your review. It is truly an honor to be your dealership of choice and we loo...


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    Audi of Nashville is by far the best car dealership I have experienced. I am always assured of superb customer service and attention to detail.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Edward, for the wonderful review. We are delighted to read your review. It is truly an honor to be your dealership of choice and we look forward to working with you again.


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  • Audi nashville

    Great job everyone friendly . Look awhile for recall repairs. Third one for the car. Staff did great job

    Dealer Response

    Cynthia, thank you for the review. We are delighted to read our team did a great job on your Audi for the recall repairs. We will pass your satisf...


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    Great job everyone friendly . Look awhile for recall repairs. Third one for the car. Staff did great job

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cynthia, thank you for the review. We are delighted to read our team did a great job on your Audi for the recall repairs. We will pass your satisfaction and praise along to our service team. They will be happy to hear it.


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  • My Audi A6 2017

    Our experience was great, it was warm and welcoming the sales person was very helpful.Loving our new car

    Dealer Response

    Jonathan, thank you for the review. We are thrilled to read you car-buying experience met your highest standards. We wish you many miles of memori...


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    Our experience was great, it was warm and welcoming the sales person was very helpful.Loving our new car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jonathan, thank you for the review. We are thrilled to read you car-buying experience met your highest standards. We wish you many miles of memories in your A6.


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