John Barker's Two Rivers Ford

Reviews

Average Ratings

4.8
429 lifetime reviews. Includes reviews of John Barker's Two Rivers Ford from DealerRater.com
  • Good place to shop.

    I had purchased a truck @ this dealership in 1995 and had a bad purchase. I told myself I would never buy there again. Well they had a truck I lik...


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    I had purchased a truck @ this dealership in 1995 and had a bad purchase. I told myself I would never buy there again. Well they had a truck I liked and had not seen another like it so I cautiously went to look at it. I ended up purchasing it and had a good purchase this time. Unlike before they did everything they said they would I am happy with my purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Return customer
    October 20, 2017

    Wes are repeat customers with this deale ship and use the same salesperson. It???s important to know they don???t work off commission. We simply ...


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    Wes are repeat customers with this deale ship and use the same salesperson. It???s important to know they don???t work off commission. We simply needed a larger vehicle and received a great deal. Thanks, Mr. Phillips.

    Does recommend this dealer

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  • New 2017 Escape Purchase
    September 7, 2017

    Sherman, our sales person, was professional, personable, and upfront. The financial process (cash purchase) was fast with no pressure to purchase ...


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    Sherman, our sales person, was professional, personable, and upfront. The financial process (cash purchase) was fast with no pressure to purchase any additional packages, etc. Vehicle delivery was on time and Sherman provided an excellent overview of the vehicle features and functions. . We felt comfortable and confident throughout the entire process.

    Does recommend this dealer

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  • AUTOMATIC TRANSMISSION
    August 31, 2017

    BOUGHT A 2014 FORD FOCUS --2 MONTHS AFTER WE BOUGHT THE CAR, HAD PROBLEMS WITH THE AUTOMATIC TRANSMISSION JERKING GOING IN 2ND GEAR. SO TOOK THE ...


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    BOUGHT A 2014 FORD FOCUS --2 MONTHS AFTER WE BOUGHT THE CAR, HAD PROBLEMS WITH THE AUTOMATIC TRANSMISSION JERKING GOING IN 2ND GEAR. SO TOOK THE CAR IN TWICE TO BE FIXED AND THE SERVICE MANAGER SAID THERE WAS NO RECALL AND THAT ONLY THING THAT WE COULD DO IS, TO TRADE IT IN ON ANOTHER CAR. WTH DO YOU CALL THAT !!!!!!!!! I MOVED TO PENNSYLVANIA AND TOOK THE CAR HOFFMAN FORD IN HARRISBURG,PA. GUESS WHAT THEY FIXED IT!!!!!!!!!!!!!!!!!!!!!!!!!!! HAD TO COME HOME TO HAVE MY CAR FIXED RIGHT.

    Does not recommend this dealer
    Came in for service or repair

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  • First brand new car
    August 12, 2017

    I recently learned my previous used car's engine had locked up which put me in the market for a new car. Tom Phillips came highly recommended by s...


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    I recently learned my previous used car's engine had locked up which put me in the market for a new car. Tom Phillips came highly recommended by several friends and family members. He was simply amazing to work with. He diligently worked to get me the best deal possible! When I went to pick up my new ride, he took time with me to show me all the features of my car. I highly recommend this dealership and Tom!

    Does recommend this dealer

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  • Perfect
    August 9, 2017

    In and out quickly, went over the entire car tech to damiliarize me to the new gagets inside and outside...very professional loving the new car!!


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    In and out quickly, went over the entire car tech to damiliarize me to the new gagets inside and outside...very professional loving the new car!!

    Does recommend this dealer

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  • Great Deal From a Great Dealership
    August 5, 2017

    After an "apples to apples" comparison for price, Two Rivers Ford won my business over the other four local dealerships that responded to my very ...


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    After an "apples to apples" comparison for price, Two Rivers Ford won my business over the other four local dealerships that responded to my very specific request. This is the first time that I have had a vehicle (Ford F350 Lariat) built from the factory based on my very specific equipment and options list. Tom Phillips made the experience straightforward and simple, and the rest of the personnel there, from the financing person to the manager, were all friendly and professional. Tom kept me informed throughout the process and the truck was delivered earlier than expected with the exact options I ordered. It was freshly cleaned and detailed and full of fuel when I picked it up, and Tom spent quite a bit of time going over the plethora of options, buttons, dials, gauges, and settings that a high technology truck has these days. overall, it was a very positive experience and I would certainly recommend them as a strong contender when considering a vehicle purchase.

    Does recommend this dealer

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  • Agreed to repair my window
    July 21, 2017

    A window on my truck wasn't working properly, so they agreed to repair it. I really appreciate their help because I have health issues.


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    A window on my truck wasn't working properly, so they agreed to repair it. I really appreciate their help because I have health issues.

    Does recommend this dealer

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  • Bought my Fusion here. Wont be back.
    July 10, 2017

    I bought my Ford Fusion from here a little over a year ago. Since then, both of my key fobs broke and the key wont flip out. I went to the service...


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    I bought my Ford Fusion from here a little over a year ago. Since then, both of my key fobs broke and the key wont flip out. I went to the service center to have these fixed as my car is still new and under warranty. The service center was rude and offered no help. They only offered to replace my keys at an astronomical fee. After leaving Two Rivers I called Bates Ford who i then explained my situation to. They welcomed me with open arms and they are currently helping me. Two Rivers is much closer to home for me, but i will no longer return there for ANYTHING. So much for caring for the customer after the sale.

    Does not recommend this dealer
    Came in for service or repair

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  • great
    July 5, 2017

    I was looking for a new 2017 Ford F150 Lariat and met Tom Phillips at Two Rivers Ford. Gary found a truck in his inventory that had everything I w...


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    I was looking for a new 2017 Ford F150 Lariat and met Tom Phillips at Two Rivers Ford. Gary found a truck in his inventory that had everything I wanted..

    Does recommend this dealer

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