Honda of Cleveland

Lamarr made sure we found what we needed and were comfortable with our new purchase along the way. It was a busy day at the dealership but he got us taken care of quickly.

After trying out multiple dealerships and a lot of tries i finally found a good car at a great price

My husband and I had a great experience getting our new car today with Honda of Cleveland.

I appreciate Lamar’s time and honesty when I was having to make a difficult decision! I love my new car it’s comfortable, beautiful and clean! I will be back for any future purchases!

Best experience I've had at a dealership and lamar was fantastic to work with very knowledgeable and not pushy

Lamar is a great salesman!!! All around great experience doing business with Honda of Cleveland!

Love my car so much not only did they go the extra mile to get me into what I wanted, but they were patient with me every step of the way

Found a car that I was interested in, contacted the dealership and kept getting silly AI emails. Wasted six hours and couldn't get anywhere. Very disappointing interaction. I wonder why dealerships can't respond with a real human. I didn't buy a car and based solely on the interaction, I'd steer clear of them.

We worked with Caleb and Rodney at Honda of Cleveland while trying to structure a fairly complex deal involving two trades and tight financing constraints. Caleb was excellent throughout the process. He was patient, knowledgeable, and did a great job walking us through multiple vehicle options without pressure. He listened to what we were trying to accomplish and was genuinely helpful in exploring different paths. Our experience with Rodney, unfortunately, was more mixed. While he was willing to run numbers, his initial approach felt dismissive and, at times, slightly disrespectful. The negotiation felt rigid early on, and we didn’t feel that much effort was made to creatively structure a deal that could realistically work within our constraints. Although ownership involvement from Brad Cobb was appreciated and showed a willingness to engage, the overall desk experience ultimately fell short for us. We recognize that dealerships have limitations and that not every deal can be made, but tone, transparency, and effort matter—especially in more complicated situations. We ended up purchasing elsewhere, largely due to the way the process unfolded at the desk level. Overall, strong sales support from Caleb, but the management experience prevented this from coming together for us.

Overall the car was as represented and service from the dealer team was excellent. We especially appreciated the assistance we received from Brandon and James. We were frustrated that the ad list price was different than what was represented on the final invoice. While we appreciate the services performed on the vehicle, we were irritated by the built in upselling from the dealership. we also understand that a low up front price will get people in the door, but would have preferred a more realistic price up front. Brandon did work with us and ultimately got to a price in line with our budget.