Reviews

Average Ratings

4.9
725 lifetime reviews. Includes reviews of Honda of Cleveland from DealerRater.com
  • Best experience we have ever had!

    Best experience we have ever had! They were busy and it was exciting. The football games were on and they were even throwing a football in the sho...

    Dealer Response

    Thank you for the kind words...we do like to have fun!


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    Best experience we have ever had! They were busy and it was exciting. The football games were on and they were even throwing a football in the showroom every once in a while. You can tell these guys (and gals) like to have fun but they know what they are doing too. We have used the Service Department several times too and are equally pleased with the Service staff!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words...we do like to have fun!


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  • Absolutely fantastic experience
    September 22, 2017

    James, Rodney, and Corey treated me like I was the only person in the dealership. In fact, it was packed but Infelt like I was the only person there


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    James, Rodney, and Corey treated me like I was the only person in the dealership. In fact, it was packed but Infelt like I was the only person there

    Does recommend this dealer

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  • Proactive Purchase
    September 21, 2017

    I had purposely set a goal purchase that consisted of a rare color, price point and trade in that waere not negotiable. The vehicle I had to trade...


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    I had purposely set a goal purchase that consisted of a rare color, price point and trade in that waere not negotiable. The vehicle I had to trade was my dream car and I wasn't going to turn loose easily! However, Waymond took all the above in stride and went far and beyond to see that I was comfortable with my decision. Now I'm able to drive my grandchildren and children in our comfortable new Ridgeline!

    Does recommend this dealer

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  • Purchase of my 2016 Accord

    Great experience!! Robert was very helpful and answered all my questions and concerns! Best car buying experience I've ever had!!


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    Great experience!! Robert was very helpful and answered all my questions and concerns! Best car buying experience I've ever had!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best dealership around.

    Best bunch of people I've ever dealt with. They are courteous and knowledgeable and make you feel at home if you have to be there for awhile. I ...


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    Best bunch of people I've ever dealt with. They are courteous and knowledgeable and make you feel at home if you have to be there for awhile. I appreciate the fact they have loaner cars when you're gonna be there for awhile also.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service
    September 11, 2017

    Our service needs were handled in a timely manner. The service team let us know of a service bulletin that was out on our transmission and they pe...


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    Our service needs were handled in a timely manner. The service team let us know of a service bulletin that was out on our transmission and they performed it to cure our transmission issue.

    Does recommend this dealer
    Came in for service or repair

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  • Great Service
    September 11, 2017

    Good communications although it was difficult a couple of times getting through to service when I was trying to call back. Greg did a great job ma...


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    Good communications although it was difficult a couple of times getting through to service when I was trying to call back. Greg did a great job making sure I was informed of progress and completion of the work and went over everything with me at pickup.

    Does recommend this dealer
    Came in for service or repair

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  • As Usual, An Outstanding Job!
    September 11, 2017

    Honda of Cleveland never ceases to amaze me at their attention to detail, their service and their professional manner! They are always on time and...


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    Honda of Cleveland never ceases to amaze me at their attention to detail, their service and their professional manner! They are always on time and complete everything correctly and are amazing to deal with. Mark Duncan and his team always meet exceed my expectations!

    Does recommend this dealer
    Came in for service or repair

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  • Maintenance performed in a timely and professional manner
    September 11, 2017

    My 10,000 mile service was performed in a timely and professional manner, and my Service Rep., Mark Duncan, did a fantastic job keeping me up to d...


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    My 10,000 mile service was performed in a timely and professional manner, and my Service Rep., Mark Duncan, did a fantastic job keeping me up to date on the progress. Thank you Mark, the mechanics, and all of your team mates at Honda of Cleveland.

    Does recommend this dealer
    Came in for service or repair

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  • Recall experience
    September 10, 2017

    I would recommend Mark Duncan for any type of service needed,. We came in on a recall. He was extremely through. Service time was minimal for the ...


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    I would recommend Mark Duncan for any type of service needed,. We came in on a recall. He was extremely through. Service time was minimal for the job. Mark kept us informed on a timely basis of what and how things were going with the service. We will be back for more service to this facility. Thank you for having such a great team at the dealership

    Does recommend this dealer
    Came in for service or repair

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