Reviews

Average Ratings

4.9
673 lifetime reviews. Includes reviews of Honda of Cleveland from DealerRater.com
  • Best experience we have ever had!

    Best experience we have ever had! They were busy and it was exciting. The football games were on and they were even throwing a football in the sho...

    Dealer Response

    Thank you for the kind words...we do like to have fun!


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    Best experience we have ever had! They were busy and it was exciting. The football games were on and they were even throwing a football in the showroom every once in a while. You can tell these guys (and gals) like to have fun but they know what they are doing too. We have used the Service Department several times too and are equally pleased with the Service staff!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words...we do like to have fun!


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  • service review

    service was done in a reasonable time, in a courteous way.


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    service was done in a reasonable time, in a courteous way.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • investigation Friday/part & repair Monday
    July 20, 2017

    Came into Honda Service Department on Friday to investigate why windshield fluid was leaking out of reservoir; crack in tank/holder. New containe...


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    Came into Honda Service Department on Friday to investigate why windshield fluid was leaking out of reservoir; crack in tank/holder. New container was ordered and swap was done on Monday! thanks for an intensive labor service done quickly!

    Does recommend this dealer
    Came in for service or repair

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  • Great honest service

    Customer service was top notch and staff was great, very curtius and helpful. Also, what stood out was they went out of their way to be honest abo...


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    Customer service was top notch and staff was great, very curtius and helpful. Also, what stood out was they went out of their way to be honest about repairs made to my vehicle and saved me a bunch of money. Nice to know honesty still exists in auto repair. Will definitely recommend them to all my friends.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very pleased with the excellent service.
    July 16, 2017

    The service of my vehicle was excellent. The personnel were all very friendly & knowledgeable. I highly recommend Honda of Cleveland. The service ...


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    The service of my vehicle was excellent. The personnel were all very friendly & knowledgeable. I highly recommend Honda of Cleveland. The service I received from the purchase of my vehicle as well as the service department has been a very good experience.

    Does recommend this dealer
    Came in for service or repair

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  • Oil change
    July 12, 2017

    No problems. Everything was fine, good, excellent. Everyone is very friendly. I hope Cleveland Honda will think about getting a car wash to run...


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    No problems. Everything was fine, good, excellent. Everyone is very friendly. I hope Cleveland Honda will think about getting a car wash to run cars through after they are finished working on them. That would be very nice.

    Does recommend this dealer
    Came in for service or repair

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  • Loaner needed
    July 11, 2017

    50,000 mile check with oil change. Service backup, a loaner was needed. Mark and lady service assistant made it happen. Service completed in a tim...


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    50,000 mile check with oil change. Service backup, a loaner was needed. Mark and lady service assistant made it happen. Service completed in a timely fashion. Honda of Cleveland has my business.

    Does recommend this dealer
    Came in for service or repair

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  • Dealership excellence

    I love getting my service here at Honda of Cleveland .It doesn't take an hour for them to change the oil and rotate the tires and that makes me a ...


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    I love getting my service here at Honda of Cleveland .It doesn't take an hour for them to change the oil and rotate the tires and that makes me a happy customer

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • excellent place to purchase a new vehicle
    June 29, 2017

    I worked with Thebron and he was awesome to deal with. helped and was very courteous. Would recommend doing business with him for anyone in the f...


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    I worked with Thebron and he was awesome to deal with. helped and was very courteous. Would recommend doing business with him for anyone in the future. Very thorough when asking questions.

    Does recommend this dealer

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  • Bought Used Fantastic Service

    Would recommend to anyone! They were able to meet all of my needs. Andre was fantastic.


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    Would recommend to anyone! They were able to meet all of my needs. Andre was fantastic.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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