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Economy Honda Superstore

(1,184 reviews)
Visit Economy Honda Superstore
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 411-5040 (877) 411-5040
Used (866) 309-9266 (866) 309-9266
Service (866) 310-1552 (866) 310-1552

Reviews

(1,184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Economy Honda Superstore from DealerRater.

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Oil change/tire rotation

Excellent and timely. Got to use my coupons from email for more discount.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Nancy, Thank you for the great review! We sincerely appreciate your feedback on the excellent service you had and we hope you have a wonderful day!

Customer Service at its BEST

Very efficient and great Customer Service from drop off, shuttle, explanations to payment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rosemary, Thank you for the great review! We are so glad that you enjoyed your visit with us and we look forward to doing business with you again next time!

car starting issues

Brought my car in because I was having issues with it starting. I had taken it to Walmart and they said that the battery was fine. So I was thinking it was going to be something major so I brought it into the dealership, where a complete diagnostic was run and it was determined that it truly was only a battery issue. YEA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Wanda! Thank you for your 5-star review, it is great to hear that you enjoyed working with our team. Have a wonderful day and come back to Economy Honda anytime!

best in the Business

Excellent service. I was a pain sometimes and they all treated me well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul Jr, thank you so much for your high rating! We look forward to your next visit! Take care!

Review

My experience was perfect. I had no problem finding the vehicle I wanted and left getting a better car than I thought I could get. Love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Logan Roden, we are so pleased you enjoyed your visit to Economy Honda! We hope to see you soon!

3016 Honda Civic Sedan

Very pleased with my purchase and with service to date. Service depart very prompt and professional. I really like being able to schedule warranty service on line.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Larry, for your great review! Have a wonderful day and come back to Economy Honda anytime!

Buying and repairs

Always very helpful. We have bought 4 Hondas from,this dealership and never had any problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nicole Decker, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

Economy Honda - Chattanooga, TN

Excellent Service. took care of issues first time with great courtesy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Addison Webb, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!

My Service Advisor Retchie Lopez

We always take our three Honda vehicles to Economy Honda because of the most important reason, our service advisor Retchie Lopez. As always, he takes very good care of our cars. He's very honest, reliable, dependable, courteous and professional. He puts his customers and their vehicle needs of paramount importance. He's very polite under pressure. I see him deal with other customers and he treats them the same way he treats me and my husband - with utmost respect. That's why I always ask for him by name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Wilhelmina, for your 5-star review. It is wonderful to hear that you enjoyed working with our team and will be sure to pass on your kind words to Retchie! Have a wonderful day and come back anytime!

A++++++ Great experience!!!!

Great experience dealing with Jaime and the other individuals at Economy Honda. Worth the 3 hr drive from Birmingham Alabama to get the best price on my new Honda. No local dealerships would not match Economy's prices. Definitely will buy from again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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