New 888-552-1439 Dealer Website
Used 888-789-8966 Email Dealer
Service 866-516-1637

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Reviews

Average Ratings

4.8
1021 lifetime reviews. Includes reviews of Economy Honda Superstore from DealerRater.com
  • Service Fantastic

    My service with Economy Honda was super. I called early that morning and Chris Holley said to bring my car in when I got off work. Upon arriving C...


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    My service with Economy Honda was super. I called early that morning and Chris Holley said to bring my car in when I got off work. Upon arriving Chris met me at my car and asked what I needed. We went over everything and my car was off to have oil change, tires rotated, and a few other items. I bought my car last year and wanted to talk to Kyle Cheatam to see if maybe a trade was in store for me. He checked on everything and came back with a quote which was reasonable but really didn't fit my budget. I will keep my Honda Accord for a little while longer. My oil change was complete in just 45 minutes with a car wash. Eddie checked me out and was very courteous and asked if there was anything else he could do for me. I will continue to bring my car to Economy Honda for service because they are top notch. Thanks to everyone at Economy Honda.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Red Kia
    March 24, 2017

    The sales rep allowed ample time for us to look at multiple cars and make a comfortale decision. No pressure, no hassle. It was an overall good e...


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    The sales rep allowed ample time for us to look at multiple cars and make a comfortale decision. No pressure, no hassle. It was an overall good experience.

    Does recommend this dealer

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  • Buying a new car

    Everyone was very helpful and had the transaction completed very quickly.


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    Everyone was very helpful and had the transaction completed very quickly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Only shop here if you are local

    I found a vehicle advertised online and sent the request to the dealership for information. I had a couple of email and phone exchanges with Jamie...


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    I found a vehicle advertised online and sent the request to the dealership for information. I had a couple of email and phone exchanges with Jamie in the dealership's internet sales department. She gave me an email quote on March 6 called a "Sonic Price" which was supposed to be valid for 7 days. I told her that we could not drive up until that Saturday (March 11) because we were 3 hours away. I called Friday afternoon to verify the vehicle was still there and also received a call from a manager named Tequila Saturday morning that the vehicle was confirmed to be there. No problem! So we start the 3 hour trip, arrive and are greeted by a pleasant salesperson named Eric. He was very friendly and not pushy which is why I gave the customer service 4 stars. The vehicle was clean and as presented in the ad. BUT, then it came time for negotiations. I made an offer which was deemed too low. Again, no problem. I understand there is a negotiation process in buying a vehicle. But then they would not agree to honor the "Sonic Price" Jamie had given me within the 7 day window. Really?!?!? I showed Eric the email on my phone, and he proceeded to have a manager named Jason come talk with me. Jason told me, and I quote, "she should never have given you that price. That was before we had seen the vehicle, and it is too low." Huh. If it was before they had seen the vehicle, how did I have photos of it emailed to me by Jamie, and how had it been inspected by the service department which I was told it had been? Lesson learned! DO NOT, I repeat, DO NOT drive any further than a few minutes to this dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • my new crv

    Could not be happier. Our salesman Trey Watson was polite, helpful, informative, and most important to me not pushy. This is the 2nd new crv we ...

    Dealer Response

    Hello Michael! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let Trey know that you ...


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    Could not be happier. Our salesman Trey Watson was polite, helpful, informative, and most important to me not pushy. This is the 2nd new crv we hav purchased from Economy and I have no reason to believe that it will be the last. I will definately refer this dealership to others.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Michael! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let Trey know that you were satisfied with your service. Have a wonderful day!


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  • Michelle Frazier

    Jeff Dumas was a great salesman to deal with and very helpful!!!

    Dealer Response

    Hello Michelle! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let Jeff Dumas know th...


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    Jeff Dumas was a great salesman to deal with and very helpful!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Michelle! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let Jeff Dumas know that you were satisfied with your service. Have a wonderful day!


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  • new car purchase

    Our experience could not have been more pleasant. Not only do we feel that we got a great deal, but our salesman, Trey Watson, was excellent. We...

    Dealer Response

    Hello Mike! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let Trey know that you wer...


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    Our experience could not have been more pleasant. Not only do we feel that we got a great deal, but our salesman, Trey Watson, was excellent. We just couldn't be happier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Mike! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let Trey know that you were satisfied with your service. Have a wonderful day!


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  • oil change, economy honda chattanooga

    excellent service and very quick. Friendly atmoshere with no pressure

    Dealer Response

    Hello Bruce! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let the team know that yo...


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    excellent service and very quick. Friendly atmoshere with no pressure

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Bruce! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let the team know that you were satisfied with your service. Have a wonderful day!


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  • Happy customer

    Acknowledge my presence with a warm welcome! Service was great and performed in a timely manner!

    Dealer Response

    Hello Carolyn! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let the team know that ...


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    Acknowledge my presence with a warm welcome! Service was great and performed in a timely manner!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Carolyn! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let the team know that you were satisfied with your service. Have a wonderful day!


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  • Service

    Quick. Nice wsiting area, refreshments, friendly, courteous, speedy, kind, lovely

    Dealer Response

    Hello Rhonda! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let the team know that y...


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    Quick. Nice wsiting area, refreshments, friendly, courteous, speedy, kind, lovely

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Rhonda! Thank you for your positive review. We are glad to hear you had an excellent experience. We will be sure to let the team know that you were satisfied with your service. Have a wonderful day!


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