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Reviews

Average Ratings

5.0
Average based on 82 reviews.
  • Excellent experience

    I have to say that this dealership made buying a car for my son very easy, and the experience was wonderful. I have to especially commend Worth Pe...


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    I have to say that this dealership made buying a car for my son very easy, and the experience was wonderful. I have to especially commend Worth Peak for his kindness and for his making this transaction as smooth as I could hope for. He was a very knowledgeable salesman, and my kids really enjoyed meeting him as did I. I was quoted a price which was very competitive the first time around, and I didn't have to go back and forth with the sales manager as I have at so many other dealerships. I was impressed with the thoroughness shown by Mr. Peak as well as the followup contact after the sale. I also have to say that Jeremy (finance department) as very organized and had everything ready when it came time to sign the necessary documents. The service department was awesome and the dealership was attractive and very clean. I am satisfied all the way around and highly recommend this dealership to anyone looking to buy a Mazda or Acura. Thanks to all for a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service personnel touch

    Loved the service here. Made me feel welcome even when I could not make up my mind .I would go back .


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    Loved the service here. Made me feel welcome even when I could not make up my mind .I would go back .

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Customer Service!!!!

    I cannot say enough about my sales process at Bill Gatton Acura!! Alex was very helpful and so patient with me! It is my 2nd purchase and know tha...


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    I cannot say enough about my sales process at Bill Gatton Acura!! Alex was very helpful and so patient with me! It is my 2nd purchase and know that i also get the pleasure of working with Jamie in the service dept!! The Acura sales manager worked with me in every way he could! Thank you to the entire team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Customer Service!

    Alex the salesman was great. Excellent customer service! Justin the finance guy was super nice and helpful! Really looking forward to driving my n...


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    Alex the salesman was great. Excellent customer service! Justin the finance guy was super nice and helpful! Really looking forward to driving my new Mazda CX-5! Great buying experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Car Buying Experience Ever!

    This was my first but not my last visit to BGA & M. I felt like I knew what I wanted and after telling Chad Riley what we were looking for he soon...


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    This was my first but not my last visit to BGA & M. I felt like I knew what I wanted and after telling Chad Riley what we were looking for he soon returned and took me to the car that I wanted. Chad was great to work with. He didn't push or try to "force" the sale he let us ask questions and look at the car. When we got to the point of talking cost he went to Financial person Justin Vance and returned with a quote and showed how it was decided. There was never the question: "Well, how much do you want to pay or how much do you want your payments to be?" Chad said "We show you what we can do and that's what we can do but we feel it will be fair." It was fair and they gave me a good deal on my car so we signed the dotted line. It was a friendly but business like process from the selling to the signing of the papers. It was by far the easiest and Best Car buying experience I have ever had! My appreciation to Chad, Vance and Matt the manager for making it that way. Yes I would recommend Bill Gatton Dealership to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Good Buying Experience

    Chad Riley, our Sales Consultant, was great to deal with & Justin Vance, Business Mgr, was also very friendly.


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    Chad Riley, our Sales Consultant, was great to deal with & Justin Vance, Business Mgr, was also very friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Car Experience

    Alex Lester was our sales guy. He was very knowledgeable and no pressure to buy. Everyone here was very nice and helpful to make our car buying ex...


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    Alex Lester was our sales guy. He was very knowledgeable and no pressure to buy. Everyone here was very nice and helpful to make our car buying experience great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very easy to work with!

    Alex was very helpful with the buying process. The car was ready and available for test drive the morning I arrived. I would recommend my friends ...


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    Alex was very helpful with the buying process. The car was ready and available for test drive the morning I arrived. I would recommend my friends to stop by Bill Gatton Acura when buying a new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great and speedy deal!

    Buying process was easier, and quicker. Bill Gatton Mazda has a great sales staff, especially my sales person, Alex Lester.


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    Buying process was easier, and quicker. Bill Gatton Mazda has a great sales staff, especially my sales person, Alex Lester.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A Great Experience

    This dealership not only had the best price for the RDX we were looking for, but also was able to procure better financing for us than we were pre...


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    This dealership not only had the best price for the RDX we were looking for, but also was able to procure better financing for us than we were prepared to use. Alex Lester, who handled our sale, is a very pleasant guy; provides lots of information and service; is always available by phone or text to answer questions; and if he doesn't know something he doesn't blow smoke at you, but will find out the answer. My husband (age 73) said this is the BEST car buying experience he's EVER had. I would have to agree. I'm so pleased with the entire experience as in the past I have found car buying to be extremely painful. I'm not sure who is more excited about this car--me or Alex!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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