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4.6
33 lifetime reviews.
  • Tire Service

    Me service visits to Fairway Ford are always completed in a timely manner and the service team is always helpful in any way.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Tom Tanner

    Salesman and manager very respectful and helpful. Spent plenty of time helping me get the deal that I was looking for.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • xxxxx

    The quick lane has only one rack to service/front end alignment a large/super duty F-350 trucks. While a tech was moving my truck to the rack, another... tech move a truck to the rack to do a front end alignment. When questioned about this, they stated the other truck has been waiting service three days and needed to finish the work. I had been waiting an hour for my truck service and they decide the other truck needed it now. After three days, it was needed now? They said they would change my oil on the ground using a bucket. How would they check/service a F-350 while sitting on the ground? I contacted the Service Manager about the situation. He immediately corrected the situation and my truck was serviced the correct way.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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Fairway Ford
2761 E Stone Dr Kingsport, TN 37660
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