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Reviews

Average Ratings

5.0
26 lifetime reviews.
  • Great buying experience.

    The best new car buying experience I have ever had. Debra Jennings was great to work with. Rick McGill had the best price and the best service was...

    Dealer Response

    Car Crazy, Thank you for sharing your car buying experience with the community. Debra always goes the extra mile for her customers. Thank you agai...


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    The best new car buying experience I have ever had. Debra Jennings was great to work with. Rick McGill had the best price and the best service was icing on the cake.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Car Crazy, Thank you for sharing your car buying experience with the community. Debra always goes the extra mile for her customers. Thank you again for the opportunity to work with you. Sincerely, Lesia Cecil Manager Rick McGill's Airport Toyota (865)970-2615


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  • Tacoma

    The people at Rick McGill Toyota was very friendly and helped us out with our new truck we r very pleased and it was our best service we have ever...


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    The people at Rick McGill Toyota was very friendly and helped us out with our new truck we r very pleased and it was our best service we have ever had at a car dealer ship we will never shop at another car dealer ship we will always shop at Rick McGill toyota

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Rick McGill treated us great

    We bought a used Highlander. Nick Creamer, our saleman, couldn't have been nicer. When he wasn't there Al covered seamlessly for him and was also ...


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    We bought a used Highlander. Nick Creamer, our saleman, couldn't have been nicer. When he wasn't there Al covered seamlessly for him and was also nice. The body shop did a great job fixing the car up for us. We were treated very fairly and honorably. We will be back next time we need a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great group of people

    Great group of people to deal extremely helpful and when I have my car serviced the they do not try to push unneeded services on me, they get don...


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    Great group of people to deal extremely helpful and when I have my car serviced the they do not try to push unneeded services on me, they get done what I need and answer any questions I have and send me on my way. Highly recommend service department !

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service department !

    Great service department, mike Garrett was an awesome person the deal with he help me get the right parts I need .


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    Great service department, mike Garrett was an awesome person the deal with he help me get the right parts I need .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Mike Garrett

    Mike Garrett is the most helpful / best service worker manager I have ever delt with! When it comes to having my car serviced or buying another ca...


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    Mike Garrett is the most helpful / best service worker manager I have ever delt with! When it comes to having my car serviced or buying another car I will not be looking anywhere but Rick Mcgills Toyota on airport motor mile in Knoxville TN because of the great service I have had !

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Great salesman (Mr. Mike Anderson)

    My husband and I along with our 17 year old daughter were in the market for two cars so we drove to Rick McGill on Sunday Oct 26, 2014 and meet wi...


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    My husband and I along with our 17 year old daughter were in the market for two cars so we drove to Rick McGill on Sunday Oct 26, 2014 and meet with Mr. Mike Anderson. We test drove a few used toyota camrys and decided on one for my husband and one for our daughter. These are our first camrys and Mike was able to answer all our questions. The best salesman and buying experience we have ever had. Thank you Mr. Anderson for being so helpful and nice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BEWARE OF HIGH COST ADD ON'S.

    What began as an excellent buying experience turned out to be a stab in the back. Good salesman, but shady finance/closing office procedure. We si...


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    What began as an excellent buying experience turned out to be a stab in the back. Good salesman, but shady finance/closing office procedure. We signed for a high cost gap insurance upon our purchase, thinking this was recommended & sold by the lender we were using to finance the vehicle. Two weeks later, we received paperwork in the mail, from the lender, asking us to sign & accept gap insurance at a cost that was $316 LESS than what we had already signed for at the dealer! It turned out that the higher cost insurance was sold by the dealer and not the lender, which was the reason for the higher difference in cost! In trying to call the General Manager for 3 days on this issue, he never responded to voicemail and never returned the calls. This was the most mistrustful purchase issue we have ever had in our adult lifetime of buying vehicles...and that covers a lot of years; being older people. Be leary of inflated add-on's here!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • tony rouse

    worked with tony over the last couple of days he helped me find the perfect car for me

    Dealer Response

    Karen, Thank you for taking the time to share your shopping experience with the community. We look forward to working with you again. Sincerely, L...


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    worked with tony over the last couple of days he helped me find the perfect car for me

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Karen, Thank you for taking the time to share your shopping experience with the community. We look forward to working with you again. Sincerely, Lesia Cecil Manager Rick McGill's Airport Toyota (865)970-2615


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  • tony rouse

    tony was excellent could not have asked for a better experience

    Dealer Response

    Ken, Thank you for taking the time to share your experience at Rick McGill's Aiport Toyota. We look forward to working with you again. Thanks aga...


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    tony was excellent could not have asked for a better experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ken, Thank you for taking the time to share your experience at Rick McGill's Aiport Toyota. We look forward to working with you again. Thanks again, Lesia Cecil Manager Rick McGill's Airport Toyota (865)970-2615


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