Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
Average based on 27 reviews.
  • Great Buying and Service Experience

    Overall, my purchasing experience was very positive, and I felt I was treated fairly and honestly. Everyone I worked with was extremely helpful. I...


    Show Full Review

    Overall, my purchasing experience was very positive, and I felt I was treated fairly and honestly. Everyone I worked with was extremely helpful. I have already recommended West Chevrolet to my parents who are looking to purchase a vehicle within the next year. I have also come to West Chevrolet previously for service on another vehicle I own. I have always been treated very fairly and honestly by the service department, as has my wife who is not knowledgeable about cars.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Over the top dealership

    We love our new new 2016 Equinox that we purchased from West Chevrolet! This is our second new car purchase from West and we were not disappointed...


    Show Full Review

    We love our new new 2016 Equinox that we purchased from West Chevrolet! This is our second new car purchase from West and we were not disappointed with the service from the moment we stepped on the lot to driving away in our beautiful new car. The sales staff was helpful but not pushy, helping us find the car we wanted. Once we found the vehicle we wanted the purchasing process was very smooth and easy. Our tradeins were evaluated and a very fair price was offered for both. Before we left, every feature was explained and cell phones were set up on Bluetooth. Would we recommend West and the Equinox to other buyers; we already have! West is the Best!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Dealer

    The sales staff first John Then Jeff then Rob were great. Jeff took the time to show me everything about my truck. Earlier that day John took us f...


    Show Full Review

    The sales staff first John Then Jeff then Rob were great. Jeff took the time to show me everything about my truck. Earlier that day John took us for a test drive and was very helpful. Rob in finance was funny and was looking out for my best interest. Jeff kept me informed on everything. I feel really good about West Chevrolet. I am pleased with my truck. It is the first time since 87 I have bought a new Chevy. I like the benefits of dealing with West Chevrolet and look forward to the future with West Chevrolet. Thank you very much, Darold Gaffney

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Buying new and used cars

    Our family has purchased 3 vehicles in the year 2014 from West Chevrolet! From Tom, our salesman, Jennifer, the finance manager and most especiall...

    Dealer Response

    Thank you so much for sharing your story. We're so happy to hear how much you enjoy working with every member of our staff from the sales to the s...


    Show Full Review

    Our family has purchased 3 vehicles in the year 2014 from West Chevrolet! From Tom, our salesman, Jennifer, the finance manager and most especially Ray Ivey, the general manager, we have had exceptional service during the sale and exceptional follow up after the sale. We are now doing our routine maintenance through West Chevrolet and we are equally satisfied with the service department as well. Thank you, Ray Ivey and all the West Chevrolet family! Ward Phillips, MD and family

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your story. We're so happy to hear how much you enjoy working with every member of our staff from the sales to the service team. At West Chevrolet, we are committed to providing our customers with nothing less than the most exceptional customer service possible. On behalf of Tom, Jennifer, Ray and the entire staff here, we thank you for your continued loyalty and look forward to seeing you and your family on your next visit!


    Hide Full Review
  • Easy car buying experience!

    Dave Myers went out of his way to find my wife the right vehicle. After we couldn't decide on the right model he called us back after hours on a F...


    Show Full Review

    Dave Myers went out of his way to find my wife the right vehicle. After we couldn't decide on the right model he called us back after hours on a Friday night and said he may have found what we were looking for. I told him we would come in on Monday to look at it since he was off the weekend. He said no that's ok he would come in and meet with us early Saturday morning. We met him at the dealership that morning and we found exactly what she was looking for. That is customer service!! We closed the deal that morning and drove it home! Thanks Dave and West Chevrolet

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • West Chevrolet is a 5-star dealership.

    I have been dealing with West Chevrolet or 50 years and have always been treated wonderfully. My repairs are always done quickly and expertly. I h...


    Show Full Review

    I have been dealing with West Chevrolet or 50 years and have always been treated wonderfully. My repairs are always done quickly and expertly. I have never known a better dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Don Fannon Retired

    I am very happy with all my experiences at West Chevorlet.


    Show Full Review

    I am very happy with all my experiences at West Chevorlet.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • West sales and service class act badger free

    This is my second purchase from west Chevrolet in 3 years They are all a class act. Badger free and I have absolutely no complaints. I bought my...


    Show Full Review

    This is my second purchase from west Chevrolet in 3 years They are all a class act. Badger free and I have absolutely no complaints. I bought my 2011 Camaro and just recently my 2913 Tahoe. I will never but anywhere else. Good people in a good town. I drive from pigeon forge to buy from them because of the treatment they give. Sincerely Samantha Crowe

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • WEST is the best......

    bought 2011 silverado from west. check engine light came on and i dropped off at REEDER CHEVROLET to be fixed. they called and said warranty would...


    Show Full Review

    bought 2011 silverado from west. check engine light came on and i dropped off at REEDER CHEVROLET to be fixed. they called and said warranty wouldnt cover problem and wanted $140.00. WEST CHEVROLET went to REEDER and picked up truck took to their shop and fixed it at NO CHARGE.. PLUS paid those scavengers at REEDER. NOW, THAT IS SERVICE AT ITS BEST. needless to say, wont be going back to REEDER for anything again.WEST will be my dealership.. thanks guys..... BILLY .RAY DALTON JR

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Recommendation

    I get all my oil changes done here and It is always great. This time I also bought a used car. I would recommend this dealership to everyone.


    Show Full Review

    I get all my oil changes done here and It is always great. This time I also bought a used car. I would recommend this dealership to everyone.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review