New 877-498-5357 Dealer Website
Used 877-599-8023 Email Dealer
Service 877-601-7209

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Reviews

Average Ratings

4.9
41 lifetime reviews.
  • Friendly staff & painless buying process

    We met with Troy when we had arrived on the lot and he couldn't have been more courteous. Unlike most other salespersons that we had dealt with a...


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    We met with Troy when we had arrived on the lot and he couldn't have been more courteous. Unlike most other salespersons that we had dealt with at other dealerships, he actually listened to us about what we had needed and wanted and didn't try to "tell" us what we "needed" (Yea, I'm talking to you Mr. Overbearing salesperson at an undisclosed ford dealership in Lenoir City!) After we had found the right vehicle Troy and Jason went above and beyond to make the buying process as simple and painless as possible. Sadly, due to personal reasons, we weren't able to get the vehicle after all....... but Troy and Jason were empathetic and understanding to our situation. I would recommend this dealership and it's staff to anyone and when the time is right this will be the first place I come to look for my next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • truck purchase

    Mississippi (salesman) was quite patient and got me the deal I needed. He went further to ensure that I knew about the operation of different fun...


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    Mississippi (salesman) was quite patient and got me the deal I needed. He went further to ensure that I knew about the operation of different functions with which I had not had previous experience. I was also impressed that the dealership also provided a full tank of gasoline. It is, after all, the little things...."|"

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service by Kentucky

    Couldn't ask for a better dealership. Thanks to Mississippi (Rick) he got me a good deal on my trade and purchase! I would recommend buying from t...


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    Couldn't ask for a better dealership. Thanks to Mississippi (Rick) he got me a good deal on my trade and purchase! I would recommend buying from them again in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Julio's Chic

    Great experience our sales person was helpful and patient and got us the truck we wanted


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    Great experience our sales person was helpful and patient and got us the truck we wanted

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • loved this place

    They were awesome cldnt ask for better customer service


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    They were awesome cldnt ask for better customer service

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service and Sales Department

    Awesome experience, will definitely recommend to friends and family


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    Awesome experience, will definitely recommend to friends and family

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • very positive experience

    I had been watching the price on a specific vehicle online but had never visited because the vehicle was out of my price range. On Monday I realiz...


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    I had been watching the price on a specific vehicle online but had never visited because the vehicle was out of my price range. On Monday I realized the exact vehicle I wanted was discounted 16% and made a call inquiring about it and told them I would be coming Tuesday to check it out. I test drove it and of course loved it! We did all the paperwork and I got to drove it home for the price I had in mind!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great staff and sales crew!

    Sales staff was excellent and very knowledgeable! Jeremy Adkins knows his stuff and was pleasant and very personable to work with. I'd buy another...


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    Sales staff was excellent and very knowledgeable! Jeremy Adkins knows his stuff and was pleasant and very personable to work with. I'd buy another vehicle from him in a heartbeat. I love my new truck - Thanks for everything Volunteer Chevrolet!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Transmission service/replacement

    My transmission on my 2007 Tahoe went out when in Gatlinburg, and I had my vehicle towed to Volunteer. There, I was greeted and taken care of by N...


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    My transmission on my 2007 Tahoe went out when in Gatlinburg, and I had my vehicle towed to Volunteer. There, I was greeted and taken care of by Nathan Phillips. He was very professional and arranged for a replacement transmission in a very timely manner. The service technician, Matt Boudreau, did a very timely and expert job providing the service. I thank both of them for a fantastic timely service when I found myself in a very difficult place.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Quality and timely work. But expensive

    Friendly service advisor with vehicle work delivered as promised but very expensive tune-up. Might look for less costly alternative next time


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    Friendly service advisor with vehicle work delivered as promised but very expensive tune-up. Might look for less costly alternative next time

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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