Reviews
Write a reviewWe worked with Van.
We worked with Van. He was courteous and knowledgeable. He even let me test drive a RAVA4 to compare the ride of the Highlander we were buying. It did take a while to finish the purchase paperwork. We were paying cash so I would have thought it would be faster. It maybe was related to we boght on the day after Christmas. No pressure sales.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Knoxville! We look forward to your next visit! Take care!
Very Friendly, Very Fast, Very Courteous, Very
Very Friendly, Very Fast, Very Courteous, Very Knowledgeable, Very Dependable, Very Trustworthy, Helpful, Reliable, Talkative, Informative
It really means a lot to us that you took the time to write such a positive review about Toyota Knoxville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
I don’t think I’m difficult or hard to please, spending
I don’t think I’m difficult or hard to please, spending over $40,000 on a vehicle turns out I am difficult and hard to please my salesman Austin Davis went Way past above and beyond the call of duty. Totally professional and when it was all said and done I don’t feel I bought a car from a Salesman I bought it from a friend. I had an experience with a dealer south of Toyota Knoxville and was not happy at all,that wasn’t the experience that I had at Toyota of Knoxville. I must have texted and pestered Austin well over 50 times with questions that would just pop into my head and he always reach out to me answering my questions and putting me at ease. Would I recommend Austin at Toyota of Knoxville without a doubt 100% would I buy from Austin again, Without a doubt and wouldn’t think twice. if I ever buy a new vehicle again it would be from Austin Davis at Toyota of Knoxville, as I know exactly how I will be treated and I wasn’t buying a Bentley , I could go on and on praising Austin but it would appear ingenuous, I don’t take the time to write reviews on any product I have purchased as I figure I bought it that should be review enough but I was so happy and pleased with the experience that I had,the well over a month long experience as my truck had not even come in to the dealer yet And had a few dealer installed accessories it was a lengthy process To say the least. It was almost like he held my hand throughout the entire process to make sure that I was 100% Satisfied and I did not go away unhappy. Nothing but praise and thank you for my new friend Austin Davis in my eyes salesman of the year if not all time….
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Knoxville! We look forward to your next visit! Take care!
Quick easy process no pressure sales.
Quick easy process no pressure sales. Austin was great to work with and knowledgeable about the product.
Hi Amy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
This was a spur of the moment purchase.
This was a spur of the moment purchase. Austin mad purchasing a new vehicle out of state, easy and seamless. Would definitely recommend contacting him if you're looking to purchase a vehicle. Great guy.
Hi, we're happy you found our staff to be so supportive during your experience here at Toyota Knoxville. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota Knoxville!
Great service!
Great service! I bought a new 2023 tundra and Austin was very helpful with finding what fit me best.
Hi, we are very happy we could provide you with a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
A seamless experience.
A seamless experience. Austin was available and quick to respond at all times throughout our purchase process. When we got to the dealership everything ran extremely smoothly. The level of professionalism was unparalleled.
Laura, thank you! We take our reviews seriously and are delighted to hear about your visit. At Toyota Knoxville we are always striving to do better than your last visit.
Greeted very friendly and courteous!
Greeted very friendly and courteous! Directed to our salesman Van W Vestal, treated friendly and in a timely manner! Thanks
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Thanks we are loving our 2016 RV 4, so many compliments on the hot lava color!
Made an appointment 2 weeks ago for an oil change.
Made an appointment 2 weeks ago for an oil change. I've been sitting here 2 hours and they are JUST NOW draining the oil. I asked why make an appointment and got a shoulder shrug. They don't care. This was my first time here as I recently moved to this city. I will NEVER be back.
Purchased a new Tacoma.
Purchased a new Tacoma. Picked it up July 15th. Nitin was with me through the process and was a top class salesman. Very respectful, very polite, and extremely knowledgeable. Toyota has my business.
Hi, we are pleased to hear of your experience with us here at Toyota Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.