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Toyota Knoxville

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Toyota Knoxville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

1:00 PM - 6:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2008

As one of the premier car dealerships in East Tennessee, Toyota Knoxville prides itself on treating customers like famil

...

y. Our selection of new and used vehicles is unmatched by local competitors, and we strive to bring the highest level of excellence to our customers. With our world-class facilities, knowledgeable staff, and significant focus on customer service, we proudly represent the Toyota brand each and every day. Let us put you in your new vehicle today!

"Our Town. Your Dealership. Welcome Home."

Service

Brake Replacement

$99.95 and up*

Air Filter Replacement

$20 and up*

Battery Service

$109.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
942 lifetime reviews. Includes reviews of Toyota Knoxville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 14, 2020

    I have been a customer of Toyota Knoxville for many years. The first time I had my car serviced there I was impressed by the cleanliness. You could literally... "eat off the floor"! The service has always been great and your reps are friendly and professional. It is worth the drive from Crossville!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Reed

    Service Advisor

    (5.0) 18 reviews

  • 5.0 out of 5
    October 11, 2020

    I'm so pleased to deal with Toyota of Knoxville! Always excellent service and the employees go far beyond the standard with their great help.

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    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you so much for your kind words about your experience here at Toyota Knoxville. We try every day to satisfy our customers and it¿¿¿s always nice... to know when we succeed.

  • November 29, 2017

    Dealing with Toyota of Knoxville was the best car buying experience I have had to date. I am an out of state buyer who was unable to travel at the time... and Derrick and his team facilitated excellent communication and reserving the vehicle for me. Thanks again. I highly recommend them for a great and trustful internet buying experience. Of course I discovered Toyota of Knoxville at Cars.com -Mark

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mark, Thank you for the positive review! We are glad our staff was able to make the car buying experience enjoyable! We look forward to seeing you at... our dealership again! Sincerely, Toyota Knoxville

  • 5.0 out of 5
    October 2, 2020

    Chloe Reis provided exceptional, dedicated service for my 2020 Rav4. I trust Toyota of Knoxville to provide the parts and service my new hybrid needs.... And I know that Chloe will insure the job is properly completed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Toyota Knoxville. On ...behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

  • 5.0 out of 5
    September 29, 2020

    James made the whole experience simple and pleasant. After jumping my vehicle in order to drop it off at Toyota Service, James had my vehicle up/going... again in no time with a new auxiliary battery. Appreciate his Outstanding Customer Service--thank you!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do f...or you.


    Worked with:
    James Reed

    Service Advisor

    (5.0) 18 reviews

  • 5.0 out of 5
    September 8, 2020

    We were looking for a vehicle for my husband. I am in Florida and he is working in Oak Ridge. I contacted the dealership and Chad was excellent to deal... with. Larry in Finance made the financial transaction easy. Chad took plenty of pictures, and was able to give me all the information I needed to make an informed decision — from Florida. He was able to have everything in place so that my husband could drop by on his lunch break, sign the papers and get back to work. Chad then delivered to vehicle to our place in Oak Ridge. Best experience I have ever had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pam, it really means a lot to us that you took the time to write such a positive review about Toyota Knoxville so we just wanted to personally thank y...ou. We try very hard to make sure our customers are happy every time they visit us so it?s gratifying when someone lets us know that we?re doing a good job. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

  • 5.0 out of 5
    August 4, 2020

    Seamless experience from inquiry all the way through the process & driving away. Austin Steward, sales associate, & the others were personable, professional... & efficient. Bought an Avalon there in 2008. Bought an Avalon from Toyota Knoxville AGAIN.

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    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Margo, thank you! We take our reviews seriously and are delighted to hear about your visit. At Toyota Knoxville we are always striving to do better th...an your last visit. We hope you have a great day!

  • 5.0 out of 5
    July 26, 2020

    I trust this dealership to make repairs and be honest in dealing with me. Quinton showed me the charts that show the range of my tires and battery, and... he tells me the recommendations from Toyota. However, I never feel pressured to purchase services, but I do feel informed. I will continue to trust the service of my vehicle to them. Also, every employee is friendly and courteous. It's a very welcoming experience there!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you so much for your kind words about your experience here at Toyota Knoxville. We try every day to satisfy our customers and it¿¿¿s always nice... to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota Knoxville!


    Worked with:
    Quinton Chittum

    Service Advisor

    (5.0) 19 reviews

  • 5.0 out of 5
    July 22, 2020

    The service was quick and the staff was friendly. They did it right the first time. John always responds promptly to my texts and gets me in quickly.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    July 7, 2020

    Austin made my truck buying experience a breeze. Any questions I had about a vehicle, he had an answer to. He's very knowledgeable about all makes and... models and really does worked to get me the best deal possible. All I had to do was explain to him what I was looking for and he had the perfect truck ready for me. I would highly recommend contacting Austin for all of your vehicle needs. He is truly passionate about what he does and getting you into a new vehicle is what he strives for.

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    Does recommend this dealer
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    Worked with:
    Austin Davis

    Sales Associate

    (5.0) 7 reviews

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