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Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Toyota Knoxville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

1:00 PM - 6:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2008

As one of the premier car dealerships in East Tennessee, Toyota Knoxville prides itself on treating customers like famil

...

y. Our selection of new and used vehicles is unmatched by local competitors, and we strive to bring the highest level of excellence to our customers. With our world-class facilities, knowledgeable staff, and significant focus on customer service, we proudly represent the Toyota brand each and every day. Let us put you in your new vehicle today!

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Brake Replacement

$99.95 and up*

Air Filter Replacement

$20 and up*

Battery Service

$109.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
763 lifetime reviews. Includes reviews of Toyota Knoxville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 15, 2018

    My service appointment went smoothly. Jon got me checked in quickly and helped me diagnose a loose heat shield before my tacoma reached the service bay.... His estimate was spot on too.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Toyota Knoxville


    Worked with:
    Jon Mertz

    Service Team Leader

    (5.0) 31 reviews

  • 4.8 out of 5
    November 13, 2018

    That did a great job. Staff, John and Chris, were grand. Blessings all ........::: a Adanan did a great job showing and explaining the car and features...

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you for the positive review! We are glad Adnan and the rest of our staff make your visit so enjoyable! ' Sincerely, Sawyer Bowen Toyota Knoxvil...le


    Worked with:
    Adnan Qerka

    Sales Associate

    NOT RATED

    Josh Sands

    Finance Manager

    NOT RATED

  • November 29, 2017

    Dealing with Toyota of Knoxville was the best car buying experience I have had to date. I am an out of state buyer who was unable to travel at the time... and Derrick and his team facilitated excellent communication and reserving the vehicle for me. Thanks again. I highly recommend them for a great and trustful internet buying experience. Of course I discovered Toyota of Knoxville at Cars.com -Mark

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, Thank you for the positive review! We are glad our staff was able to make the car buying experience enjoyable! We look forward to seeing you at... our dealership again! Sincerely, Toyota Knoxville

  • 5.0 out of 5
    October 26, 2018

    The Manager, Finance person and Salesman were straightforward and relaxed, exerted no pressure, and made sure I got exactly the vehicle that I wanted.... I left feeling completely satisfied with my purchase.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you for the positive review! We hope to see you again! Sincerely, Sawyer Bowen Toyota Knoxville


    Worked with:
    Jason Carson

    General Manager

    (4.6) 12 reviews

  • 1.0 out of 5
    October 20, 2018

    We were told to make an appointment to program, we live in Crossville, so we would have had to come back. We were going to look for new car and truck.... Bad service so we left. Went to Cookeville Toyota and bought car there and turned in old one. Called and asked to return fob. Won???t take it back. Won???t buy or recommend this dealership

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Good afternoon. Would you be willing to send a detailed response regarding your visit to sbowen@toyotaknoxville.com so we can address this matter acco...rdingly? We are always searching for ways to enhance our customer service to avoid negativity! Sincerely, Sawyer Bowen Toyota Knoxville

  • 5.0 out of 5
    October 19, 2018

    Great. Casey is a wonderful rep for Toyota of Knoxville. My experience was quite Pleasant and I felt very at home. I never felt hassled, rushed, or pushed... in any way. There was no Hard Sell techniques employed and I would highly recommend Casey for anyone else wishing to purchase a vehicle

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you for the positive review! We are glad that Casey made your buying experience enjoyable! Sincerely, Sawyer Bowen Toyota Knoxville


    Worked with:
    Casey Allen

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    October 14, 2018

    Always very friendly and takes the time to go over everything they done. I have been very impressed with the service so far but am happy to say I???ve... only had to come for routine maintenance and I love my rav4

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Toyota Knoxville

  • 5.0 out of 5
    October 13, 2018

    Casey and the team worked hard to find exactly what I wanted and delivered excellent customer service and experience. I never felt pressured. They worked... for my benefit. Recommend Casey and the team to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you for the positive review! We are glad Casey was able to make your experience enjoyable! Sincerely, Sawyer Bowen Toyota Knoxville


    Worked with:
    Josh Sands

    Finance Manager

    NOT RATED

    Casey Allen

    Sales Associate

    NOT RATED

  • 1.0 out of 5
    October 10, 2018

    I paid over 45000 for a van . Within a year, the battery is leaking, frozen and it???s look like 5 years old battery. The service manager said that is... normal battery; the sale manager tell me call the company who made that battery; Toyota didn???t make it ( I don???t know his name)

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    We do apologize for the issues. If possible, could you please e-mail a detailed description of what occurred at your visit to sbowen@toyotaknoxville.c...om so we can attempt to mitigate this issue? Sincerely, Sawyer Bowen Toyota Knoxville


    Worked with:
    Billy Hayes

    Service Director

    (4.2) 11 reviews

  • 5.0 out of 5
    October 5, 2018

    We love and trust Toyota of Knoxville. The staff and service are top notch!!! It???s so great to know you can trust the people you are dealing with when... it comes to your vehicle

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
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    Toyota Knoxville

    Thank you so much for the five-star review! Sincerely, Sara H Toyota of Knoxville


    Worked with:
    Jon Mertz

    Service Team Leader

    (5.0) 31 reviews

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