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Dealers  /   Knoxville, TN  /  Toyota Knoxville

Toyota Knoxville

4.8 out of 5 4.8
942 reviews
10415 Parkside Dr Knoxville, TN 37922
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Toyota Knoxville Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

1:00 PM - 6:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (866) 495-0760
Used (866) 374-5895
Service (866) 205-4134

Inventory

NEW
$23,144 MSRP $24,644
2021 Toyota Corolla Hybrid LE
  • Exterior Color: Blueprint
  • Interior Color: Light Gray
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$43,229 MSRP $44,979
2021 Toyota Avalon Touring
  • Exterior Color: Midnight Black Metallic
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$28,384 MSRP $31,384
2020 Toyota Camry Hybrid SE
  • Exterior Color: Super White
  • Interior Color: Ash
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$48,908 MSRP $49,658
2021 Toyota Highlander Hybrid Limited
  • Exterior Color: Magnetic Gray Metallic
  • Interior Color: Black
  • Transmission: Automatic CVT
  • Drivetrain: AWD
NEW
$51,058 MSRP $51,808
2021 Toyota Highlander Hybrid Platinum
  • Exterior Color: Midnight Black Metallic
  • Interior Color: Caramel
  • Transmission: Automatic CVT
  • Drivetrain: AWD
NEW
$51,483 MSRP $52,233
2021 Toyota Highlander Hybrid Platinum
  • Exterior Color: Ruby Flare Pearl
  • Interior Color: Black
  • Transmission: Automatic CVT
  • Drivetrain: AWD

Our Employees

5.0 out of 5
(5.0) 18 reviews

James Reed

Service Advisor
5.0 out of 5
(5.0) 55 reviews

Chloe R

Service Advisor
5.0 out of 5
(5.0) 49 reviews

Jon Mertz

Service Team Leader
5.0 out of 5
(5.0) 43 reviews

Barry Amole

Service Advisor
5.0 out of 5
(5.0) 19 reviews

Quinton Chittum

Service Advisor
5.0 out of 5
(5.0) 11 reviews

Josh Sands

Finance Manager
5.0 out of 5
(5.0) 10 reviews

Brandon Turner

Service Advisor
5.0 out of 5
(5.0) 7 reviews

Adnan Qerka

Sales Associate
5.0 out of 5
(5.0) 7 reviews

Austin Davis

Sales Associate
NOT RATED

Casey Allen

Sales Associate

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since August 2008

As one of the premier car dealerships in East Tennessee, Toyota Knoxville prides itself on treating customers like famil

...

y. Our selection of new and used vehicles is unmatched by local competitors, and we strive to bring the highest level of excellence to our customers. With our world-class facilities, knowledgeable staff, and significant focus on customer service, we proudly represent the Toyota brand each and every day. Let us put you in your new vehicle today!

"Our Town. Your Dealership. Welcome Home."

Photos & Videos

8
Photos |
Video

Service

Brake Replacement

$99.95 and up*

Air Filter Replacement

$20 and up*

Battery Service

$109.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
942 lifetime reviews. Includes reviews of Toyota Knoxville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews time oil knoxville service great deal waste time usual service bad experience new tire minute service helpful courteous second time service usual service appointment happy service
All Reviews time oil knoxville service great deal waste time usual service bad experience new tire minute service
All Reviews time oil knoxville service great deal waste time usual service bad experience new tire minute service helpful courteous second time service usual service appointment happy service
  • 5.0 out of 5
    I have been a customer of Toyota Knoxville for many...
    by lindachiar on DealerRater.com
    October 14, 2020

    I have been a customer of Toyota Knoxville for many years. The first time I had my car serviced there I was impressed by the cleanliness. You could literally... "eat off the floor"! The service has always been great and your reps are friendly and professional. It is worth the drive from Crossville!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    James Reed

    Service Advisor

    (5.0) 18 reviews
  • 5.0 out of 5
    I'm so pleased to deal with Toyota of Knoxville! Always...
    by mowenby948 on DealerRater.com
    October 11, 2020

    I'm so pleased to deal with Toyota of Knoxville! Always excellent service and the employees go far beyond the standard with their great help.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you so much for your kind words about your experience here at Toyota Knoxville. We try every day to satisfy our customers and it¿¿¿s always nice... to know when we succeed.

  • FEATURED REVIEW

    5.0 out of 5
    Excellent service even for out state buyers!
    by Mark G from Sunny Isles Beach, FL
    November 29, 2017

    Dealing with Toyota of Knoxville was the best car buying experience I have had to date. I am an out of state buyer who was unable to travel at the time... and Derrick and his team facilitated excellent communication and reserving the vehicle for me. Thanks again. I highly recommend them for a great and trustful internet buying experience. Of course I discovered Toyota of Knoxville at Cars.com -Mark

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mark, Thank you for the positive review! We are glad our staff was able to make the car buying experience enjoyable! We look forward to seeing you at... our dealership again! Sincerely, Toyota Knoxville

  • 5.0 out of 5
    Chloe provided exceptional service for my Rav4
    by LeeO from Knoxville, TN
    October 2, 2020

    Chloe Reis provided exceptional, dedicated service for my 2020 Rav4. I trust Toyota of Knoxville to provide the parts and service my new hybrid needs.... And I know that Chloe will insure the job is properly completed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Toyota Knoxville. On ...behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

  • 5.0 out of 5
    James made the whole experience simple and pleasant....
    by Sara on DealerRater.com
    September 29, 2020

    James made the whole experience simple and pleasant. After jumping my vehicle in order to drop it off at Toyota Service, James had my vehicle up/going... again in no time with a new auxiliary battery. Appreciate his Outstanding Customer Service--thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
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    Toyota Knoxville

    We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do f...or you.

    Worked with:
    James Reed

    Service Advisor

    (5.0) 18 reviews
  • 5.0 out of 5
    Easy Process during COVID
    by Pam Caddell from Gulf Breeze, FL
    September 8, 2020

    We were looking for a vehicle for my husband. I am in Florida and he is working in Oak Ridge. I contacted the dealership and Chad was excellent to deal... with. Larry in Finance made the financial transaction easy. Chad took plenty of pictures, and was able to give me all the information I needed to make an informed decision — from Florida. He was able to have everything in place so that my husband could drop by on his lunch break, sign the papers and get back to work. Chad then delivered to vehicle to our place in Oak Ridge. Best experience I have ever had.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Pam, it really means a lot to us that you took the time to write such a positive review about Toyota Knoxville so we just wanted to personally thank y...ou. We try very hard to make sure our customers are happy every time they visit us so it?s gratifying when someone lets us know that we?re doing a good job. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

  • 5.0 out of 5
    Seamless experience from inquiry all the way through the...
    by margo on DealerRater.com
    August 4, 2020

    Seamless experience from inquiry all the way through the process & driving away. Austin Steward, sales associate, & the others were personable, professional... & efficient. Bought an Avalon there in 2008. Bought an Avalon from Toyota Knoxville AGAIN.

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    Does recommend this dealer
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    Toyota Knoxville

    Margo, thank you! We take our reviews seriously and are delighted to hear about your visit. At Toyota Knoxville we are always striving to do better th...an your last visit. We hope you have a great day!

  • 5.0 out of 5
    Great service
    by RAV4 Customer on DealerRater.com
    July 26, 2020

    I trust this dealership to make repairs and be honest in dealing with me. Quinton showed me the charts that show the range of my tires and battery, and... he tells me the recommendations from Toyota. However, I never feel pressured to purchase services, but I do feel informed. I will continue to trust the service of my vehicle to them. Also, every employee is friendly and courteous. It's a very welcoming experience there!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Toyota Knoxville

    Thank you so much for your kind words about your experience here at Toyota Knoxville. We try every day to satisfy our customers and it¿¿¿s always nice... to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota Knoxville!

    Worked with:
    Quinton Chittum

    Service Advisor

    (5.0) 19 reviews
  • 5.0 out of 5
    Excellent Service
    by Christy on DealerRater.com
    July 22, 2020

    The service was quick and the staff was friendly. They did it right the first time. John always responds promptly to my texts and gets me in quickly.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Austin made my truck buying experience a breeze. Any...
    by Clarkwoods01 on DealerRater.com
    July 7, 2020

    Austin made my truck buying experience a breeze. Any questions I had about a vehicle, he had an answer to. He's very knowledgeable about all makes and... models and really does worked to get me the best deal possible. All I had to do was explain to him what I was looking for and he had the perfect truck ready for me. I would highly recommend contacting Austin for all of your vehicle needs. He is truly passionate about what he does and getting you into a new vehicle is what he strives for.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Austin Davis

    Sales Associate

    (5.0) 7 reviews
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