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Dealing with Toyota of Knoxville was the best car buying experience I have had to date. I am an out of state buyer who was unable to travel at the time... and Derrick and his team facilitated excellent communication and reserving the vehicle for me. Thanks again. I highly recommend them for a great and trustful internet buying experience. Of course I discovered Toyota of Knoxville at Cars.com -Mark
Mark, Thank you for the positive review! We are glad our staff was able to make the car buying experience enjoyable! We look forward to seeing you at... our dealership again! Sincerely, Toyota Knoxville
35000 service was flawlessly they found a nail in a tire-fixable. Glad they found that. Auto butler was perfect and charger was only a fuse. no problems... at all!
Valued Customer, We appreciate your review! We are thrilled to hear that you had a good service experience at our dealership. We look forward to seei...ng you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville
Not only do they provide me with loaner car for the half day they even cleaned the interior of my Camry being auto butlered. I???m very pleased with the... service I received
Arty, Thank you for your review. We are very happy to hear that you had a good service experience at our dealership. We look forward to seeing you du...ring your next visit! Sincerely, Aiden Thurston Toyota Knoxville
Service Rep (Matt) went out of his way to help. Car was ready in less then the estimated time. In 15 years of buying and servicing my cars at Knoxville... Toy., I had only one then less then super experience, and it was fixed quickly.
Valued Customer, Thank you for reviewing our dealership. We cannot thank you enough for your loyalty to our dealership for the past 15 years. That is... what we strive for, to provide our community with exceptional service that brings our amazing customers back to our dealership. We look forward to seeing you next time! Sincerely, Aiden Thurston Toyota Knoxville
Very professional and courteous service! I really enjoy coming to this Toyota dealership. Everyone is always super nice! I would definitely recommend to... a friend.
Nikki, Thank you for your review! We appreciate you for choosing Toyota Knoxville. We look forward to seeing you during your next visit! Sincerely, ...Aiden Thurston Toyota Knoxville
Chris always is above and beyond in customer care! He has been my main contact since I have been coming to Toyota Knoxville and does an excellent job!
Valued Customer, We appreciate your review! Thank you for choosing Toyota Knoxville as your go-to for your car service needs. We are happy to hear th...at our service advisor Chris Palumbo has continuously exceeded your expectations. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville
There was a problem with the oil drain plug. Billy Hayes, Service Manager, took care of it quickly and efficiently. Logan Hammontree was very helpful... also.
Valued Customer, Thank you for your review! We are pleased to hear about your recent service experience and glad everything went well! We look forwar...d to seeing you again during your next visit and thank you for choosing Toyota Knoxville. Sincerely, Aiden Thurston Toyota Knoxville
Wade went out of his way to help me find the car I needed and wanted. He listened to my wish list and went right to work trying to find my car. And he... did! Thanks Wade!
Tammie, Thank you for your review! We are happy to hear about your fantastic sales experience with our associate Wade Morris. At Toyota Knoxville we ...always want our customers to have a pleasant and personalized sales experience. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville
It was the first service (6 month) on our new Highlander, and the service was excellent. John Forsythe was my service consultant, and he did everything... possible to make my experience the best it could be. He went out of his way to explain some scheduling issues with Auto Butler (paint finish service) and even scheduled me an appointment for early August. John then made arrangements for my next service (one year) which includes the next Auto Butler service, which will only require a single visit ( unlike the initial service this time). John also wanted me to contact him for all future service. It is like having your own personal service consultant. Overall, my first service was an outstanding experience, in large part due to John???s assistance.
Valued Customer, Thank you for your review We are happy to hear that you had a good service experience with our service advisor John Forsythe. We hop...e you are enjoying life with your new Highlander and we look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville
Great experience will back every service friendly staff will be a life time customer all ways love toyota camry , we own two and our daughter owns one... to
Joneses, Thank you for your kind review! We are so happy to have you as loyal customers. At Toyota Knoxville, our goal is to build a sense of communit...y and familiarity with our customers so when you come through our doors you feel at home, and confident that we will get the job done quickly and professionally. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville