Reviews

Average Ratings

4.8
567 lifetime reviews. Includes reviews of Toyota Knoxville from DealerRater.com
  • 1 Year Service

    Matt Goss, as always, was a pleasure to work with!


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    Matt Goss, as always, was a pleasure to work with!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Team and great customer service
    October 19, 2017

    I just leased my third vehicle for my wife from Toyota of Knoxville and had another great experience from a great team. I highly recommend using t...

    Toyota Knoxville

    Thank you for the positive review! It is always great to hear such great comments from repeat customers, as it shows that our team is doing an exc...


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    I just leased my third vehicle for my wife from Toyota of Knoxville and had another great experience from a great team. I highly recommend using this dealer and plan to go back for our next vehicle.

    Does recommend this dealer
    Toyota Knoxville

    Thank you for the positive review! It is always great to hear such great comments from repeat customers, as it shows that our team is doing an excellent job retaining purchasers. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville


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  • Great job
    October 17, 2017

    As a female I have always hated taking my car to the dealership. 1. Because I know nothing about fixing them. 2. Always worrying I am going t...

    Toyota Knoxville

    Thank you for the positive review! It is always wonderful to hear such outstanding compliments about our service team, and we are glad that they h...


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    As a female I have always hated taking my car to the dealership. 1. Because I know nothing about fixing them. 2. Always worrying I am going to be over charged. I have had my RAV4 for two years. Always fill comfortable bringing to Toyota of Knoxville. The guys in the service department go out of their way to make sure I leave understanding what has been done to my car. They also let me know what to expect in the future. For example. Your going to be needing new brakes. That helps with the budget.

    Does recommend this dealer
    Came in for service or repair
    Toyota Knoxville

    Thank you for the positive review! It is always wonderful to hear such outstanding compliments about our service team, and we are glad that they have continually made you feel welcome! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville


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  • I loved working with a female sales rep!
    October 17, 2017

    For the very first time in my life, buying a new car was actually a pleasurable experience! Lenora Sheridan was very easy to work with, and she d...

    Toyota Knoxville

    Thank you for the positive review! We are very glad that Lenora was able to make the car buying experience enjoyable! We hope you continue to util...


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    For the very first time in my life, buying a new car was actually a pleasurable experience! Lenora Sheridan was very easy to work with, and she did not exert any pressure on me to buy. She explained the different options available and their price points, so I felt comfortable in making an informed decision.

    Does recommend this dealer
    Toyota Knoxville

    Thank you for the positive review! We are very glad that Lenora was able to make the car buying experience enjoyable! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville


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  • Great work
    October 16, 2017

    Staff was friendly and got the work done in a timely manner. They made bringing my car in for the 1 year check up easy and efficient.

    Toyota Knoxville

    Thank you for the positive review! We are glad that Matt and our service staff was able to make your visit easy and efficient. We hope you continu...


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    Staff was friendly and got the work done in a timely manner. They made bringing my car in for the 1 year check up easy and efficient.

    Does recommend this dealer
    Came in for service or repair
    Toyota Knoxville

    Thank you for the positive review! We are glad that Matt and our service staff was able to make your visit easy and efficient. We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville


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  • Oil Change
    October 14, 2017

    I was satisfied I like you cover my seat and floor thank you for that.I'm not a long writer my English is not that good. thank you

    Toyota Knoxville

    Thank you for the positive review! We are glad our service department was able to satisfy your needs! We hope to see you back at our dealership! ...


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    I was satisfied I like you cover my seat and floor thank you for that.I'm not a long writer my English is not that good. thank you

    Does recommend this dealer
    Toyota Knoxville

    Thank you for the positive review! We are glad our service department was able to satisfy your needs! We hope to see you back at our dealership! Sincerely, Toyota Knoxville


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  • Excellent and friendly service from beginning to end
    October 12, 2017

    My service assistant, Patrick Roberts, was exceptionally friendly and helpful from my arrival until I checked out. I would be pleased to have him...

    Toyota Knoxville

    Thank you for the positive review! We are very glad that Patrick was able to make your experience enjoyable! We look forward to seeing you at our ...


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    My service assistant, Patrick Roberts, was exceptionally friendly and helpful from my arrival until I checked out. I would be pleased to have him handle my car service needs again. The gentleman at the parts desk was also very friendly and helpful while answering my question.

    Does recommend this dealer
    Came in for service or repair
    Toyota Knoxville

    Thank you for the positive review! We are very glad that Patrick was able to make your experience enjoyable! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville


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  • 40k Service
    October 6, 2017

    The regular service was preformed in a timely matter. As usual the service was done quickly and price was very good, plus a free car wash.

    Toyota Knoxville

    Tom, Thank you for the positive review! We are glad our staff was able to make your experience enjoyable! We hope to see you back at our dealersh...


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    The regular service was preformed in a timely matter. As usual the service was done quickly and price was very good, plus a free car wash.

    Does recommend this dealer
    Came in for service or repair
    Toyota Knoxville

    Tom, Thank you for the positive review! We are glad our staff was able to make your experience enjoyable! We hope to see you back at our dealership again! Sincerely, Toyota Knoxville


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  • Another car purchase from Toyota Knoxville
    October 3, 2017

    We recently purchased our 4th Toyota from Toyota Knoxville and are very pleased with the purchase and also the dealership. I'm sure there will be...

    Toyota Knoxville

    Thank you for your feedback! We greatly appreciate your repeat business, and hope to see you back at our dealership for your next vehicle need. S...


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    We recently purchased our 4th Toyota from Toyota Knoxville and are very pleased with the purchase and also the dealership. I'm sure there will be another purchase from them in the not-too-distant future.

    Does recommend this dealer
    Toyota Knoxville

    Thank you for your feedback! We greatly appreciate your repeat business, and hope to see you back at our dealership for your next vehicle need. Sincerely, Toyota Knoxville


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  • Battery Service
    October 2, 2017

    My vehicle was struggling to start when I came out from having lunch. On my way back to the office, I called and talked to Chris Nunley. He told m...

    Toyota Knoxville

    Thank you for the positive review! We love hearing such great stories of our staff members going above and beyond to help a customer in need. We g...


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    My vehicle was struggling to start when I came out from having lunch. On my way back to the office, I called and talked to Chris Nunley. He told me to drive it straight over and he would have it looked at. Within 15 minutes of my arrival, I was back on my way to work with a new battery. This is just one example of how I am treated each and every time I come in for service.

    Does recommend this dealer
    Came in for service or repair
    Toyota Knoxville

    Thank you for the positive review! We love hearing such great stories of our staff members going above and beyond to help a customer in need. We greatly appreciate your business! Sincerely, Toyota Knoxville


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