Toyota Knoxville

4.7
(968 reviews)
Visit Toyota Knoxville
Sales hours: 1:00pm to 6:00pm
Service hours:
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Service Sales
Monday 7:30am–7:00pm 9:00am–8:00pm
Tuesday 7:30am–7:00pm 9:00am–8:00pm
Wednesday 7:30am–7:00pm 9:00am–8:00pm
Thursday 7:30am–7:00pm 9:00am–8:00pm
Friday 7:30am–7:00pm 9:00am–8:00pm
Saturday 7:30am–5:00pm 9:00am–8:00pm
Sunday Closed 1:00pm–6:00pm
New (866) 495-0760 (866) 495-0760
Used (866) 374-5895 (866) 374-5895
Service (866) 205-4134 (866) 205-4134

Reviews

4.7
(968 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Toyota Knoxville from DealerRater.

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5.0

We have been going to this dealership for 20+ years....

We have been going to this dealership for 20+ years. NEVER had a bad experience. Always OUTSTANDING! Process does not take long to check in or check out.

Dealer response

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

5.0

Todd Madgar is a great salesman to work with. Our...

Todd Madgar is a great salesman to work with. Our purchase process was quick and easy. This was my second purchase through Toyota of Knoxville and I've been highly satisfied both times. I highly recommend!

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

5.0

I live in Bristol, Va. This makes the 5th. Lexus I have...

I live in Bristol, Va. This makes the 5th. Lexus I have bought from Lexus of Knoxville. I drive the long distance to Knoxville because of the great help and friendliness I have gotten from Howard White ( now retired ) and now Stoney Gilmore. Both guys went out of their ways to give me a great deal on trading cars. Stoney just drove my new car to Bristol for me, then took the time to go over the car and answer any questions I had and has followed up with phone calls. Both Howard & Stoney are two of the BEST!!!

Dealer response

Hello, thank you so much for your kind words about your experience here at Toyota Knoxville. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

We worked primarily with the floor manager and a new...

We worked primarily with the floor manager and a new salesman named Zach who is not pictured below. Everything about our buying experience was tremendous. A new RAV 4 Limited Hybrid had to be located and transferred. This took a couple of weeks, but the end result was well worth the wait. We love our new vehicle. I only picked Eric’s picture below because it made me pick one. Never met him.

Dealer response

Hello, thank you so much for your kind words about your experience here at Toyota Knoxville. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1.4

I will never deal with Toyota of Knoxville ever....

I will never deal with Toyota of Knoxville ever. Everytime the sale person spoke he lied, the management staff didn't keep their promises with the deal. We agreed on items and after I signed the paper work the deal wasn't upheld.

5.0

Toyota of Knoxville has the best Customer Service. Thwy...

Toyota of Knoxville has the best Customer Service. Thwy have always done a good job. No one else comes even close. Keep up the good work.

Dealer response

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

1.0

Stay away

Service dept has no clue what they are doing but are great at trying to make extra money. Parents brought in their car they purchased there due to transmission issues. Service claimed nothing wrong and coerced them into a transmission flush at a ridiculous price and then tried to overcharge them when time to pay. By the way, the transmission crapped out on their way home and could have caused a wreck. Don't trust them and go somewhere else.

1.0

Service dept has no clue what they are doing but are...

Service dept has no clue what they are doing but are great at trying to make extra money. Parents brought in their car they purchased there due to transmission issues. Service claimed nothing wrong and coerced them into a transmission flush at a ridiculous price and then tried to overcharge them when time to pay. By the way, the transmission crapped out on their way home and could have caused a wreck. Don't trust them and go somewhere else.

5.0

Joshua Ayers is a great person to deal with. He was very...

Joshua Ayers is a great person to deal with. He was very helpful to me . Everyone there ,awesome. No one was pushing me on anything I didn't want. Thanks so much.

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota Knoxville. We are always more than happy to assist you if anything else comes up. Take care!

5.0

Salesman, Russell Bolingbroke was great. Helpful but not...

Salesman, Russell Bolingbroke was great. Helpful but not excess pressure. Made suggestions and recommendations based on relevant situation. He is a strong believer in the service of the dealership.

Dealer response

Hello, we're glad to hear you found our staff to be so informative and helpful. We are happy to pass along your comments to Russell. Have an amazing day!