Donnie Hatcher Chevrolet

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Today's Hours

Sales 8:30 AM - 6:30 PM
Service 8:00 AM - 5:00 PM
Mon 8:30 AM - 6:30 PM
Tue 8:30 AM - 6:30 PM
Wed 8:30 AM - 6:30 PM
Thu 8:30 AM - 6:30 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

This dealer has no recent reviews and is not rated.

5 lifetime reviews.

  • GREAT STAFF!!!!
    August 6, 2014

    My experience was quick, and easy. Staff and owner were very friendly and very professional! A+ to everyone!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Donnie Hatcher Chevrolet Used Car Lemon
    June 26, 2013

    After finding a used car on the Donny Hatcher Website, we called the dealer about the car and a rep told us to come on out and look at it. We were pre...tty excited about the car since it was something I could afford with my Social Security savings. After arriving at the dealer we were told the car was being cleaned up & would be right out for us to take a look at. After waiting over an hour without being able to see the car, we told the dealer we would be back in 30 minutes & he told us it would be ready to look at. We returned 45 minutes later to find the car was still not ready to look at. The dealer told us that it was almost done and they were about to bring it out. 15 minutes later as we were about to give up on the dealer and the car, they drove it out of service center for us to inspect. The car was not street legal due to broken light covers and missing turn signal bulbs. After pointing these out to the dealer he asked us what we wanted to do about it. We ended up negotiating a cheaper price to make up for the work we'd have to have done on the car to make it legal. We completed the paerwork and paid for the vehicle and drove it home. After a week we had still not recieved our title so we called to leet the dealer know. We were told that the title had been lost and they would have to try and get another one. Three weeks later our title arrived. We drove the car 2-3 times a week to get to town for groceries,etc. After 2 months the car began leaking small amounts of transmission fluid and oil. It wasn't much, so we were able to keep the fluids level by adding to both every couple of weeks. After owning the car 6 months, we noticed the oil was lower than usual. I started it up to see if I could spot what the problem was. The car ran for thrity seconds and then started shooting a large stream of oil from the egine block. Of course we called the dealer to check on our options and were told, "There is nothing we can do for you. I asked if they could at least have a look at it to see what we needed to do to fix it. After a long pause the rep told us ok and he'd send out a tow truck in the morning. By lunch time the next day, the tow truck had not shown up. I called the dealer again, to let them know it had not been picked up. The ytold me they had no idea they were supposed to pick it up but would send out the tow truck. 2 hours later the car wasbeing towed back to Donnie Hatcher Chevrolet. After 4 hours the service tech. called to let us know that the car had a bad drive shaft and it had ruined the seal & motor. I was informed that the cost of fixing our $2700 car would be $4700 which would cover costs to replace the motor with a used one.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Chevy AVEO
    April 25, 2013

    Donnie Hatcher went above and beyond. They worked hard to get me the vehicle i needed at terms i could afford. I will not car shop anywhere else ever.... The Sales staff is amazing, they don't hound you, they make you feel wanted, welcome, at home, with family. Great place.....

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
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  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 173 Offers on 13 Models

About Our Dealership

Dealer on Cars.com since April 2010

Donnie Hatcher Chevrolet has been in business for over 30 years, and each year the environment only gets better. From the moment you walk in the showroom, you will know our commitment to Customer Service is second to none. Along with helping you discover the vehicle of your dreams, fortunately, it does not stop there. Donnie Hatcher also has a parts and service department here to meet your every need.

"GM makes the car, Donnie Hatcher makes the difference!!"
Donnie Hatcher Chevrolet
1336 S Dupree St Brownsville, TN 38012
New (731) 630-4699
Used (731) 630-4878
Service (731) 630-4403
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