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Sales 8:30 AM - 5:00 PM
Service 8:00 AM - 1:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 6:30 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

4.9
96 lifetime reviews. Includes reviews of Donnie Hatcher Chevrolet from DealerRater.com
  • Great car purchase experience
    April 22, 2017

    After visiting several Memphis area dealerships we drove to Brownsville to see a specific truck. This is the first dealership that was truly no ...

    Donnie Hatcher Chevrolet-Buick-GMC

    Thank you so much for the great review!! We truly appreciate your business and hope you get many years of great service out of your truck!!


    Show Full Review

    After visiting several Memphis area dealerships we drove to Brownsville to see a specific truck. This is the first dealership that was truly no pressure... from the first phone call we felt they were listening and wanted to help us with our goal, not just sell a car. To top it off, we got a great price! We will start with Roy and the rest of the team at Hatcher Chevrolet next time we need a vehicle. Less than an hour's drive resulted in a superb car purchase experience, the vehicle we wanted and confidence that we can go to them in the future.

    Does recommend this dealer
    Donnie Hatcher Chevrolet-Buick-GMC

    Thank you so much for the great review!! We truly appreciate your business and hope you get many years of great service out of your truck!!


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  • WOW, Great Service, Great DealerShip and , Great People
    April 21, 2017

    WOW, Best treatment at a dealership ever, from the phone call from Andrew , the warm welcome from Ray and the salesmanship of James and the profe...

    Donnie Hatcher Chevrolet-Buick-GMC

    Thank you so much for this awesome review!! We truly appreciate your business and hope you get many years of great service out of your vehicle!!


    Show Full Review

    WOW, Best treatment at a dealership ever, from the phone call from Andrew , the warm welcome from Ray and the salesmanship of James and the professionalism of Rick. Thanks everyone for helping us on purchasing a beautiful vehicle. We were very pleased to conduct business at your dealership and will return.

    Does recommend this dealer
    Donnie Hatcher Chevrolet-Buick-GMC

    Thank you so much for this awesome review!! We truly appreciate your business and hope you get many years of great service out of your vehicle!!


    Hide Full Review
  • Bad experience
    April 8, 2017

    We bought a truck from Donnie Hatcher Chevrolet and it started as good experience. Everyone there was very nice the day we bought the truck. The s...

    gscott

    my experience with buying vehicles in the past is ive always gotten 2 keys or fobs. this truck has a fob and they are very expensive to buy and ha...

    Donnie Hatcher Chevrolet-Buick-GMC

    I am so sorry you had a bad experience, please feel free to contact me personally and I will do what is fair to resolve this situation. Thank you ...

    gscott

    We were told when we asked for the other key that the previous owner had the key at home and was going to bring it. Roy said he would call us whe...


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    We bought a truck from Donnie Hatcher Chevrolet and it started as good experience. Everyone there was very nice the day we bought the truck. The salesman was Roy Wear and the sale went very smoothly. After our purchase was complete and we were getting ready to leave we asked for the other key as we had only been given one. We were told the previous owner said it was at home and he was going to bring it the dealership the next week. That was no problem because we had to return the following week anyway. That following week we called and emailed Roy Wear about our other key and he would not return our call nor respond to our emails. The afternoon we returned to the dealership Roy was out to lunch in the middle of the afternoon when he knew we would be there. He finally returned about 45 minutes after we had arrived. He never came and spoke to us. We had to hunt him down to ask about the key. He said the previous owner had lost the key and then hurried off saying they were calling him. I found him about 10 minutes later and asked what are you going to do about the key and he lied and said he had told us when we purchased the truck that they only had one key. He was very rude. I would never buy anything from him again. Everyone else there had been very nice. If he had handled things differently it probably would not have a big issue but to avoid us and then be downright rude too. I guess as long as he sells you something and gets your money then he care less if you come back.

    Does not recommend this dealer
    gscott

    my experience with buying vehicles in the past is ive always gotten 2 keys or fobs. this truck has a fob and they are very expensive to buy and have programmed. if roy would have been honest up front and told me there was only one fob then we could have worked something out up front but I feel like I was deceived because he waited until the deal was totally done before he informed me there was only one fob. if he tells you anything different then he's a liar. I'm not comfortable with the fact there is a fob out there programmed for my truck but there is nothing I can do about that now. you can help the situation by buying me a new fob and having it programmed. if not then my review will stand and I will never buy or recommend yall again. Greg Scott

    Donnie Hatcher Chevrolet-Buick-GMC

    I am so sorry you had a bad experience, please feel free to contact me personally and I will do what is fair to resolve this situation. Thank you for your business, we hope you enjoy your truck and get many years of great service from it. Thank you, Ray Condray, General Manager 731-772-9082.

    gscott

    We were told when we asked for the other key that the previous owner had the key at home and was going to bring it. Roy said he would call us when he got it. He never called and would not return our call or emails. Then we did finally get to talk to him and he was very rude. That was the final straw. I just want what I was told I would receive.


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2010

Donnie Hatcher Chevrolet has been in business for 26 years, and each year the environment only gets better. From the moment you walk in the showroom, you will know our commitment to Customer Service is second to none. Along with helping you discover the vehicle of your dreams, fortunately, it does not stop there. Donnie Hatcher also has a parts and service department here to meet your every need.

"GM makes the car, Donnie Hatcher makes the difference!!"