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Principle Toyota in Memphis

(2,063 reviews)
Visit Principle Toyota in Memphis
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 657-5566 (877) 657-5566
Used (877) 661-5102 (877) 661-5102
Service (901) 466-2290 (901) 466-2290

Reviews

(2,063 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota in Memphis from DealerRater.

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Principle Toyota in Memphis was the perfect place for my

Principle Toyota in Memphis was the perfect place for my fianc� and I to purchase my new RAV4. I couldn?t recommend them enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lauren, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I purchased a RAV4 from Principle Toyota on Winchester

I purchased a RAV4 from Principle Toyota on Winchester rd, and I couldn’t be more satisfied with the experience! From the moment I walked in, the staff was professional, welcoming, and very knowledgeable. Kendrick and Andy were especially helpful—patiently answering all my questions and guiding me through the process with my budget in mind. The entire process was smooth, from test driving to financing. They offered me a great deal, and the car was spotless and ready to go when I picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Emmanuel, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My service was on time and fast.

My service was on time and fast. Shelton was courteous and knowledgeable. Great experience. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Rodger in Service kept me informed and repairs 2 items

Rodger in Service kept me informed and repairs 2 items and will go back for other repair. . Friendly staff and sales. Fast turnaround too. He is always honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Mary, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We are always more than happy to assist you if anything else comes up. Take care!

Very good will recommend the dealership to my friends the

Very good will recommend the dealership to my friends the people in derive department are are very friendly and helpful They should be rewarded for their good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Based on my experience the folks at Principle Toyota are

Based on my experience the folks at Principle Toyota are professional, easy to work with and accommodating. I felt considerably less pressured buying a car at Principle than I have at other dealerships in the past. Overall I think the experience was about as pleasant as car buying could possibly be. Also, shout out to my sales rep. Steven and the finance folks for streamlining the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Great place to do business with.

Great place to do business with. I’ve been coming here for five years and have never been disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Purchased a Toyota Crown.

Purchased a Toyota Crown. Fantastic communications and treatment, especially by sales rep Brandon Merriweather. He was honest and worked hard to get me a very good deal. It’s a great car. Interaction was excellent before, during, and after the sale. Would definitely like to see Brandon for my next car, Lord willing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Customer service associates are nice & polite .

Customer service associates are nice & polite . It didn’t take all day for my car to get service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have been very pleased with every Toyota I’ve purchased

I have been very pleased with every Toyota I’ve purchased at Principle Toyota. Sandeep Soni is my go-to when my family needs a car. He is fair and fun to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Brian, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!