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Reviews

Average Ratings

4.8
880 lifetime reviews. Includes reviews of Principle Toyota from DealerRater.com
  • New car purchased

    We have purchased five cars from this dealership in the last six years and have been very pleased with each purchase or lease car purchased. The ...

    Dealer Response

    Thank you for taking the time to leave such a wonderful review. It has been our absolute pleasure to assist and provide you these past few years. ...


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    We have purchased five cars from this dealership in the last six years and have been very pleased with each purchase or lease car purchased. The employees are great and very pleasant to work with. Each seems to know the job that they are doing whether it be sales people or finance or appraisal. Our daughter has leased two cars from this dealership in addition to the five we have purchased or leased since 2010. We purchased cars from this dealership that goes back in time to 1980.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave such a wonderful review. It has been our absolute pleasure to assist and provide you these past few years. Please feel free to let us know if there is anything we can do for you. We greatly appreciate your continued business and look forward to seeing you again for many more years!


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  • This was my second visit & my experience this time was great
    May 20, 2017

    This was my second time to go to this dealership & this time I felt welcomed & like they actually wanted my business. I was treated very well & e...

    Principle Toyota

    Sandra, we are happy that we could make you feel so welcomed during this visit to our dealership. We will be sure to let Kayla, Trace, and Walker ...


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    This was my second time to go to this dealership & this time I felt welcomed & like they actually wanted my business. I was treated very well & everyone answered all my questions. I had every intention of going to other dealerships to get bids on a 2017 Avalon Limited, but because of the way I was treated & we were able to come to terms this was not necessary & I bought the Avalon I wanted. Thank you Kayla, Trace & Walker for making my second experience with you great. Sandra Arndt

    Does recommend this dealer
    Principle Toyota

    Sandra, we are happy that we could make you feel so welcomed during this visit to our dealership. We will be sure to let Kayla, Trace, and Walker know how much you appreciated their excellent and professional customer service. We are happy we could get you the 2017 Avalon Limited you wanted and welcome any questions or concerns you might have at any time.


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  • Awesome!!
    May 11, 2017

    First off the process was so easy and fast. My sales guy, Luke was so nice, down to earth and overall great! He made my experience so painless. ...

    Principle Toyota

    Sharon, thank you for your review! We're happy to hear that Luke and Buddie provided you with such great service. Our team is proud of our frien...


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    First off the process was so easy and fast. My sales guy, Luke was so nice, down to earth and overall great! He made my experience so painless. Felt like I've known him for years. He was very knowledgeable and wasn't pushy at all. The finance guy, Buddie was great awesome. This is my second car from principle toyota. Thanks again. Would definitely recommend. Sharon

    Does recommend this dealer
    Principle Toyota

    Sharon, thank you for your review! We're happy to hear that Luke and Buddie provided you with such great service. Our team is proud of our friendly, helpful atmosphere. We hope to see you again, we appreciate your business and your recommendation!


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  • Fantastic Experience
    May 7, 2017

    From the minute you walk in you feel welcome. Our salesman, Luke Evans was great. After searching for weeks for a vehicle we came to Principle T...

    Principle Toyota

    Thank you for your review! We're happy to hear that Luke and our team provided you with such helpful service. We'll be sure to pass along your k...


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    From the minute you walk in you feel welcome. Our salesman, Luke Evans was great. After searching for weeks for a vehicle we came to Principle Toyota. There is no salesman tag teaming or high pressure. We can highly recommend Principle and Luke.

    Does recommend this dealer
    Principle Toyota

    Thank you for your review! We're happy to hear that Luke and our team provided you with such helpful service. We'll be sure to pass along your kind words. We appreciate your business, just let us know if there's anything else we can do for you!


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  • Great place to buy...wonderful people make it even better!
    May 2, 2017

    This dealership gets it! They understand people and the process of buying a new car. I couldn't have asked for a better experience. They made car ...

    Principle Toyota

    Hi, Rebecca! Thank you for the five-star review! We're happy to see that Luke helped you have a great experience and that Walker could attend to y...


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    This dealership gets it! They understand people and the process of buying a new car. I couldn't have asked for a better experience. They made car buying easy and pleasant! Luke Evans is amazing to work with while you are there. He spent extra time with me to ensure that I understood the features of the 2017 Highlander, when other dealers did not. Everything I asked for I received. Walker in finance was great too! He took his time to talk with me and make sure I understood what I was signing. He made he signing of lots of papers wonderful and easy. There were also a couple of sales managers who were super kind and helpful... Trace and David. As I stated before Luke and Principle made car buying easy and a delight!

    Does recommend this dealer
    Principle Toyota

    Hi, Rebecca! Thank you for the five-star review! We're happy to see that Luke helped you have a great experience and that Walker could attend to your needs. We appreciate your business and look forward to serving you again in the future.


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  • Great service ESPECIALLY the salesman!
    May 1, 2017

    Helpful, courteous, EXCELLENT customer service. My family had purchased 4 Toyotas from Jerry Melton @ Principle Toyota...When it was time for a 5t...

    Principle Toyota

    I'm so happy to hear you just bought your 5th Toyota from us. Thanks so much for coming to see us and Jerry over the years. It is an absolute plea...


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    Helpful, courteous, EXCELLENT customer service. My family had purchased 4 Toyotas from Jerry Melton @ Principle Toyota...When it was time for a 5th...I went to Principle AND Jerry Melton. Nice, honest, and he REALLY cares about his customers. None of that irritating "too pushy" attitude that many car salespeople have. Thank you Principle Toyota AND Jerry Melton!

    Does recommend this dealer
    Principle Toyota

    I'm so happy to hear you just bought your 5th Toyota from us. Thanks so much for coming to see us and Jerry over the years. It is an absolute pleasure to serve you. It pleases me that you've had many excellent experiences with us. We look forward to seeing you again and wish you the best experiences with your new Toyota.


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  • Wonderful experience, terrific sales person
    April 30, 2017

    Sales person, April Haynie was very patient with me. She listened to what I wanted, then took me around the lot to show me various RAV 4's that me...

    Principle Toyota

    Thank you for the review, Debra! We're glad that April and the team helped you have a five-star experience at our dealership. We'll tell her to ke...


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    Sales person, April Haynie was very patient with me. She listened to what I wanted, then took me around the lot to show me various RAV 4's that met my criteria. She knew all the features and explained them in such a way that it was not overwhelming. She made sure I got exactly what I wanted. She was professional, and not the least pushy. The sale was quickly finalized, with all paper work completed, which is a huge bonus, IMO. She is definitely an asset at Principle Toyota.

    Does recommend this dealer
    Principle Toyota

    Thank you for the review, Debra! We're glad that April and the team helped you have a five-star experience at our dealership. We'll tell her to keep up the great work! Congratulations on your purchase!


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  • Excellent experience purchasing new vehicle
    April 30, 2017

    Seth Green helped us find our new family car. He was extremely professional, friendly and knowledgeable. If we had a question and he wasn't sure ...

    Principle Toyota

    Marie, I'm so happy to hear that Seth provided you with a great experience. Thank you for taking the time to post some kind words. We hope you and...


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    Seth Green helped us find our new family car. He was extremely professional, friendly and knowledgeable. If we had a question and he wasn't sure of the answer, he would take the time to find out the accurate information rather than just try to tell us what he thought we wanted to hear. His years of experience in service also gave us extra confidence that he really knows the vehicles. I will highly recommend Seth Green and this dealership.

    Does recommend this dealer
    Principle Toyota

    Marie, I'm so happy to hear that Seth provided you with a great experience. Thank you for taking the time to post some kind words. We hope you and your family enjoy the new car. We appreciate you coming to see us.


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  • Buying
    April 30, 2017

    Excellent customer service. Luke Evans was very patient, attentive and thorough in explaining everything to me. He gave me his number to call wit...

    Principle Toyota

    Eva, we are thrilled you had such a great overall experience. We are proud of Luke and all our staff for providing excellent customer service and ...


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    Excellent customer service. Luke Evans was very patient, attentive and thorough in explaining everything to me. He gave me his number to call with any questions which is plus to me. My overall experience was great.

    Does recommend this dealer
    Principle Toyota

    Eva, we are thrilled you had such a great overall experience. We are proud of Luke and all our staff for providing excellent customer service and patient and attentive care. We hope that you think of us again for any of your future needs and that you feel welcome to contact us anytime to advise us on how to improve.


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  • She is professional and attentive
    April 26, 2017

    We bought two vehicles from April within a 6 month period. A 1996 Mazda Miata and 2000 4Runner. The Miata has turned out to be a cream puff. It ...

    Principle Toyota

    I'm so pleased to hear that April worked with you so well to find two vehicles for your family. Thank you for taking the time to post about your e...


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    We bought two vehicles from April within a 6 month period. A 1996 Mazda Miata and 2000 4Runner. The Miata has turned out to be a cream puff. It is a terrific car and in very good condition. April was helpful in allowing test drives and then keeping us updated on her inventory. The 4Runner is a good car for our teenage sons and allows them to have a truck to 'wrench' on. April went out of her way to check this truck out and encourage us to come by and test drive it. She is the reason we will be back to Priniple.

    Does recommend this dealer
    Principle Toyota

    I'm so pleased to hear that April worked with you so well to find two vehicles for your family. Thank you for taking the time to post about your experience. Please feel free to give us suggestions on how we might be able to achieve a 5-star rating. We hope you continue to enjoy the Miata and 4Runner.


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