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AutoNation Honda Covington Pike

(1,338 reviews)
Visit AutoNation Honda Covington Pike
Sales hours: 1:00pm to 5:00pm
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Sales
Monday 8:30am–8:30pm
Tuesday 8:30am–8:30pm
Wednesday 8:30am–8:30pm
Thursday 8:30am–8:30pm
Friday 8:30am–7:00pm
Saturday 8:30am–7:00pm
Sunday 1:00pm–5:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (866) 415-1129 (866) 415-1129
Used (888) 251-1968 (888) 251-1968
Service (888) 904-1245 (888) 904-1245

Reviews

(1,338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Covington Pike from DealerRater.

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GREAT!

Mike Nichols is great! NO PUSHINESS!! that is key for us. It is what it is & they just let you figure out what you want. They were sincere & really care about you being happy, even after my Honda Pilot purchase. Even in the financing dept there was no pushiness toward any programs or warranties. They were presented, & he patiently waited for me to decide. Loved this experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick and Clean!

Buying a car is not usually an enjoyable, stress free experience. You have the sensation that somebody is always trying to sneak on you with a "too good to be true" kind a deal. Money is not coming easy these days and getting a good quality vehicle is a really vital thing for our family, a car that can be driven for a good amount of years, so we decided to go for a Honda Odyssey. The vehicle looked not so pristine in the inside; however it did move as new. After having a conversation with the staff...everything came so easy and the next day we were driving a smooth, very clean minivan. No hassle, no exaggeration about the conditions and price, simply honest and clear information. Thanks very much to all of the staff involved in the sale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

The service department is most helpful. They are easy to schedule appointments with and tje service os prompt when I arrive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you found us so helpful! If you need more help, our team is available to talk -- safe travels!

Autonation Rocks!

The Sales and Staff at AutoNation went far beyond what I have ever experienced in buying a pre-owned car. If there is anyone within 100 mile radius of the Covington Pike dealership in Memphis TN, I would highly recommend making the trip. You will not be sorry. Thank you Covington Pike AutoNation and Internet sales for a tremendous experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A+ SERVICE

BOTH RON WOOD AND DUANE AULD EXEMPLIFIED TOP NOTCH PROFESSIONALISM!!! BOTH WERE VERY COURTEOUS AND KIND. MY EXPERIENCE WITH HONDA COVINGTON PIKE HAS ALWAYS BEEN A JOY & I WOULD HIGHLY RECOMMEND THOSE TWO. I AM REALLY ENJOYING MY NEW ACCORD. THANKS AGAIN RON AND DUANE FOR ALL YOUR HELP!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Marcia, for the glowing review. We are thrilled to hear you are enjoying your new Accord! Feel free to stop by if you need any assistance in the future!

My wonderful experience in purchasing my Honda

I just purchased my first Honda Pilot. It is a 2014, but a brand new on. I just love it. Duane Auld was the Sales Rep that helped me and he always made me feel very comfortable. He never pressured me into anything. the Financial adviser there was great too. All in all , I would recommend anyone go there to purchase a vehicle. I feel I got the best deal on my Pilot. Also, Mr. Auld has contacted me since to see if there is any questions concerning my Pilot, and has said if there is anything he can help me with to let him know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My new car experience at Auto Nation Honda

Our sales person, Terrance Wilkins answered all our questions and helped us find just the Accord we were looking for. Ron Wood in the finance department was so helpful as he explained the different packages from which we could choose and would be most beneficial to us. All in all it was the most pleasant time we ever had buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrific service

I have 2 Hondas --- CRV and CRZ. Love the service department and Joe takes care of everything for me without having to ask.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!

Love My Pilot!

This AutoNation location on Covington Pike, Memphis is the only place I would ever take my Pilot to be serviced. Good to know that I can take my car in, be able to trust the CS person that I deal with. I always walk out with a peace of mind. I travel alot and need to be sure my car is in dependable condition when I am driving. People at this location are exceptional no matter who you are dealing with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Happy new car owner!

I worked with Gary B. at AutoNation Honda. He was extremely knowledgeable and friendly. I greatly appreciate the extra time Gary took to listen to our needs and find a car that suited us. We will be back and look forward to work with Gary again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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