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Reviews

Average Ratings

3.9
21 lifetime reviews.
  • Very professional and courteous

    Excellent experience overall the salesman was very courteous and knowledgeable. I did not purchase a vehicle but will definitely consider them in ...

    Dealer Response

    Thank you so much for taking the time to leave a review! We're glad the sales team was able to make such a great impression. When the time is righ...


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    Excellent experience overall the salesman was very courteous and knowledgeable. I did not purchase a vehicle but will definitely consider them in the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to leave a review! We're glad the sales team was able to make such a great impression. When the time is right, we'd love to help find the perfect vehicle for you just let us know! Thanks again!


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  • OUT OF THIS WORLD SERVICE

    I just purchased a VW Golf R and it was all-around the best service. I am so happy!!

    Dealer Response

    Blake, congratulations on the purchase of your new Golf! We were so happy to make you happy.


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    I just purchased a VW Golf R and it was all-around the best service. I am so happy!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Blake, congratulations on the purchase of your new Golf! We were so happy to make you happy.


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  • Great

    The service Manager Andy Durr does a fantastic job servicing my 2006 Boxster. He always gives me a detailed list of my services and any suggesti...

    Dealer Response

    Anthony, we sincerely relish the praise from you about your experience with Andy in our service department. We love taking care of your Boxster, a...


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    The service Manager Andy Durr does a fantastic job servicing my 2006 Boxster. He always gives me a detailed list of my services and any suggestions that are needed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Anthony, we sincerely relish the praise from you about your experience with Andy in our service department. We love taking care of your Boxster, and we look forward to doing so for many years to come.


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  • Outstanding Porsche service

    Exceptional service. Service manager Andy Durr ensures that only necessary and required service are performed. My 2003 Boxster continues to run ...

    Dealer Response

    Brad, it's always a pleasure to keep our customers' beautiful cars running in beautiful shape. Thank you so much for the praise of Andy.


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    Exceptional service. Service manager Andy Durr ensures that only necessary and required service are performed. My 2003 Boxster continues to run flawlessly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Brad, it's always a pleasure to keep our customers' beautiful cars running in beautiful shape. Thank you so much for the praise of Andy.


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  • Responsive and good customer service.

    Andy Durr, the Service Dept Mgr is always very responsive and helpful with any issues I may have with my Panamera GTS. The service is done on tim...

    Dealer Response

    Steve, we are so thankful for your kindness towards Andy and the rest of Gossett Porsche. We pride ourselves on providing timely, flawless service...


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    Andy Durr, the Service Dept Mgr is always very responsive and helpful with any issues I may have with my Panamera GTS. The service is done on time and the work is professional. I would recommend them to a friend or co-worker.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, we are so thankful for your kindness towards Andy and the rest of Gossett Porsche. We pride ourselves on providing timely, flawless service, and we're glad to hear that you've come to expect nothing but excellence from us.


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  • High quality service

    came for the 54000 mile check up. It was done quick and professionally. My only qualm is that we don't get a loaner car anymore to get to work fro...

    Dealer Response

    Thank you so much for taking the time to leave your review of Gossett! We love working with you, and we sincerely appreciate your feedback about y...


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    came for the 54000 mile check up. It was done quick and professionally. My only qualm is that we don't get a loaner car anymore to get to work from way up North east; and I was aware of this when I scheduled the visit.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave your review of Gossett! We love working with you, and we sincerely appreciate your feedback about your loaner car. Thank you so much.


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  • High quality service

    came for the 54000 mile check up. It was done quick and professionally. My only qualm is that we don't get a loaner car anymore to get to work fro...

    Dealer Response

    Thank you so much for taking the time to leave your review of Gossett! We love working with you, and we sincerely appreciate your feedback about y...


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    came for the 54000 mile check up. It was done quick and professionally. My only qualm is that we don't get a loaner car anymore to get to work from way up North east; and I was aware of this when I scheduled the visit.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave your review of Gossett! We love working with you, and we sincerely appreciate your feedback about your loaner car. Thank you so much.


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  • Awful, no follow up at all.

    They are awfull, no follow up on an expensive car. Heard they are know for this.

    Dealer Response

    Give us a call so we can discuss your experience at Gossett Volkswagen.


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    They are awfull, no follow up on an expensive car. Heard they are know for this.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Give us a call so we can discuss your experience at Gossett Volkswagen.


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  • IGNITION SWITCH REPLACEMENT - JETTA 09

    I took my jetta there to fix it not cheap at all, we all know ($935) but I was willing to pay the price since I needed my car so bad. In the meant...

    Dealer Response

    Roger, thank you so much for taking the time to share with us your recent experience at Gossett Volkswagen. We're sorry to hear that you were diss...


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    I took my jetta there to fix it not cheap at all, we all know ($935) but I was willing to pay the price since I needed my car so bad. In the meantime I was in a rental car. I took it in there on a Wednesday they said it was going to be ready by Friday or at least Saturday, I called on Saturday and they said they ware going to order the part, and it was going to take 3 to 5 days. I was mad by then, oh well let it be. After 5 more days I was there and this time they couldn't find it in the system and said somebody forgot to order it, so we are going to need to order it and it might take 1 to 2 weeks. This time I was speechless" and really really mad! I was willing to pay the price because I needed my car ASAP not to play around with these guys. Finally after another week it was done" So should I take my car there next time? I don't think so, I will do my best to avoid this place.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Roger, thank you so much for taking the time to share with us your recent experience at Gossett Volkswagen. We're sorry to hear that you were dissatisfied with our service department because your vehicle's repairs took longer to complete than anticipated. We would like to resolve your concerns. Please give us a call at your earliest convenience.


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  • Very honest service department

    I am pleased with the service I recieved from gossett. I brought my car in for an oil change, and the technicians and service advisors told me all...

    Dealer Response

    Keeping our customers up to date on their services needed and making sure they're taken care of is a big priority of ours, Chris, and we're happy ...


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    I am pleased with the service I recieved from gossett. I brought my car in for an oil change, and the technicians and service advisors told me all of my tires were bald and showed me my brakes and i didnt know that my tires were bald and my brake padsnwere worn. Im really glad they caught that pronlem before it got more serious. Very honest service department

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Keeping our customers up to date on their services needed and making sure they're taken care of is a big priority of ours, Chris, and we're happy to hear that you were satisfied. If there are ever any problems or issues, we're always happy to work with you to make your experience the best. Thank you for reviewing us!


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