George and Louann were very pleasant, knowledgeable, and motivated to help me get the right car for me and stay within my budget. There was no pressur
e other than helping me get what I wanted and working with me in order to get it done. Both George and Louann were very easy to talk to and they made sure that what they told me wa exactly what happened. George has even agreed to switch out my wheels to a style that I like more. I can see me buying from them again.
Being that this is my first car and getting a 2017 off the lot I am very appreciative. I appreciate everyone who helped me, especially Mr. K, he made
sure that he took care of my mom and me, and he was very straight forward. He didn???t let us leave empty handed :-). Along with Mr. Tim who was also very nice, reasonable, and understanding. I really appreciate you all and I look forward to building a relationship with you all. Thank you!
Steve is friendly and doesn't make me feel stupid because I don't know one part from another. I trust him to give me honest advice.
bgwoodard, thank for taking the time and providing us your feedback on your experience with Steve. We appreciate your business, and hope you have a H
After visiting another well-known Chevy dealership, with disappointment, I came to Jim Keras Chevrolet the next day. I received the best service ever.
Mr. Khalid was awesome, as was entire staff and employees. Mr. Trey Gray, Mr. Josh, and my salesperson Mr. Khalid were beyond what I expected. I can truly say that I'm truly, very satisfied with my 2018 Malibu LT. I recommend Jim Keras Chevrolet on Covington Pike, Mphs, TN. Thanks.
Thanks Tamika, for taking the time and sharing your purchasing experience with Khalid, Trey, and Josh. We appreciate your business, and hope you enjo
y your new Malibu! Happy Thanksgiving!
This is the worst car buying experience ever! They allowed a customer to put a 48 hour hold on a truck and led us on for 48 hours saying we could have
it if the guy didn't show back up. Only for me to hound them and go above my sales persons head to talk to management. The manager was rude and would not give me an answer. Then he finally called me back to tell me it's sold! They lie and do whatever it takes to lead you on. This is terrible customer service. The salesmen and management are totally lazy and unprofessional!!!! Save yourself some time and never even call them about a vehicle. You will be miserable. Ridiculous! You do not want to deal with these people!
Court2003, thank you for taking the time to leave us a review. We are sorry to hear that you had a poor experience while here looking for your new tru
ck. We take customer service very seriously. Any disrepect of customers is not tolerated. Your comments have been forwarded to our management team so they can address the issue accordingly with the employee and manager.
Trey is very easy to talk to and to do business with, not the first time I've had the pleasure of doing business with Trey. GREAT Individual!!
gpay, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Keras Chevrolet-Memphis. We appreciate your bu
siness, and hope you have a great week!
Such a great experience! Dan Browning is one of the most personable, trustworthy salespeople I've had the pleasure of working with. I would gladly rec
ommend him to any of my friends or family.
Amteped2, thank you for sharing your positive experience with Dan. We appreciate your business, and hope you enjoy your new vehicle.
Getting a new car fan feel like a rough process, but Dan was so nice and informative! He did a great job at showing me several options and helping me
narrow my search a bit.
Vnelson, thank you so much for your positive comments about Dan and Jim Keras Chevrolet-Memphis!
Dan was Polite and Personable! Has a Wonderful Since of Humor and Very Knowledgeable! He is a wonderful asset to your dealership! Would definitely re
commend this dealership and have my family & friends to personally ask for Dan,
Kimberley, thank you for your kind review; we are happy to pass along your comments to Dan. We hope you enjoy your new vehicle, and a great week!
Dan helped me find a car that fit my needs and was overall a great deal! I would highly recommend him to friends and family!
Natled987, thanks for sharing your experience with Dan. We hope you enjoy your new vehicle, and have a great day!