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Helms Motor Co.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,639 reviews)
2022 state dealer award
View 4 awards
2022 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Helms Motor Co. from DealerRater.

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I have done business with Helms for many years. I have...

I have done business with Helms for many years. I have bought cars and had service work done a lot of times. I have always found them to be reliable and prompt in their work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Helms motor company has always done us well. The issue...

Helms motor company has always done us well. The issue with the key hanging is still a mystery, but is most likely the limit switch on the shifter in my opinion. While there, they did a recall on oil consumption. I will see if it had any effect, as I regularly check and add oil as needed. 1/2 quart at about every 800 miles. Shortly after purchase of the car new, I was given a writ stating normal oil consumption. That has never been an issue with any other vehicle we have ever owned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Helms Motor Company has the most friendly sales...

Helms Motor Company has the most friendly sales associates and excellent customer service. They went above and beyond to find the exact vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I felt like I was ignored. It doesn't take 3 weeks to...

I felt like I was ignored. It doesn't take 3 weeks to repair what was wrong. Labor cost was ridiculously high and to much

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience as always. Clint did a great job from...

Great experience as always. Clint did a great job from start to finish. It is the way all car buying should be. First Class. Dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I highly recommend Helms Motors for your used/new car...

I highly recommend Helms Motors for your used/new car needs. The process was easy and they have some of the best prices around. Terry was an excellent salesman. He was there if I had questions but didn’t try to oversell the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time on there lot and they treated me like family...

First time on there lot and they treated me like family from the first word we spoke. Terry Allen was the gentleman I bought from and he was knowledgeable, not pushy and did everything I asked to the used SUV I purchased from them. I will definitely be trading there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helms Motor is a very good dealership. They are very...

Helms Motor is a very good dealership. They are very attentive to the customers needs. They have fat and friendly service. Andy Wood and Todd in service are quite knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great buying experience from start to finish. No high...

Great buying experience from start to finish. No high pressure sales tactics. Decent offer right up front. They make you feel like their most valuable customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Looked for our son his first car. Found the perfect fit...

Looked for our son his first car. Found the perfect fit at Helms Motor. Thomas McCollum is always knowledgeable and courteous during our buying experience. Great value!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.