Belk Ford & Oxford Toyota

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Reviews

Average Ratings

4.8
144 lifetime reviews.
  • Fast service

    The service was really fast. I was in and out in 45 minutes.


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    The service was really fast. I was in and out in 45 minutes.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fell short on service.

    I haven't receive my receipt. The computers were down when I was there. So I was suppose to receive it in the mail. In the past I've been very...


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    I haven't receive my receipt. The computers were down when I was there. So I was suppose to receive it in the mail. In the past I've been very pleased. Just this time they fell short.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good value Hometown folks

    I purchased my 2016 Highlander from Belk Ford.I've found that the sales people and sevice departmen are courteous, helpful and friendly. I traded ...

    Dealer Response

    Thomas, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    I purchased my 2016 Highlander from Belk Ford.I've found that the sales people and sevice departmen are courteous, helpful and friendly. I traded with Belk several times years ago, and I'm back to stay.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thomas, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • Oxford Toyota

    Purchased a highlander in Aug 2016. The staff and service was and is always super nice and accommodating.


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    Purchased a highlander in Aug 2016. The staff and service was and is always super nice and accommodating.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great services always!

    It was excellent and it always is. Very helpful and the employees are always kind. George has always gone above and beyond to help me. Everyone ...


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    It was excellent and it always is. Very helpful and the employees are always kind. George has always gone above and beyond to help me. Everyone else is wonderful too. Mike Upton has always been very helpful and answers all questions or concerns.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Michael Heatherly

    TJ Hemphill did a great job of getting me what we were looking for

    Dealer Response

    We really appreciate your feedback, Michael! It is great to hear that we were able to go above and beyond your expectations and really help you ou...


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    TJ Hemphill did a great job of getting me what we were looking for

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback, Michael! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Customer Service Department

    I as actually in for my routine oil change. The customer service was GREAT. The young lady was very knowledgeable and walked me through everything...

    Dealer Response

    Renee, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever an...


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    I as actually in for my routine oil change. The customer service was GREAT. The young lady was very knowledgeable and walked me through everything that was done to my 2013. I was grateful for the coupon that was sent in the mail as well whereas I received a discount.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Renee, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Excellent service

    The service department did a great job diagnosing the issue with my 2003 Avalon. Several phone calls were made to me throughout the week to update...

    Dealer Response

    Brandon, we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!


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    The service department did a great job diagnosing the issue with my 2003 Avalon. Several phone calls were made to me throughout the week to update status, which was very helpful. The young lady who helped us, and relayed all the information was excellent! Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brandon, we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Great service job

    At service reception Mike was very cordial. He did the paper work. All the required inspections and oil change were done in about 2 hrs. The girl ...

    Dealer Response

    Mohammad, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    At service reception Mike was very cordial. He did the paper work. All the required inspections and oil change were done in about 2 hrs. The girl at cashier's desk was also helpful. She reviewed the work done and explained what may be required in the future visits. Great job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mohammad, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • A Day at Belk Ford

    It was a good experience. Everything went well. Staff was very helpful.

    Dealer Response

    Woodrow, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anythi...


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    It was a good experience. Everything went well. Staff was very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Woodrow, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!


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