Reviews
Write a reviewCustomer
Good experience for me the day I came in to Country Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donald, your comments keep us motivated and working hard for all our guests! Safe travels!
Excellent
Very courteous and did my maintenance in a very timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deborah Wards experience
Cowboy was an excellent salesman very professional. Highly recommend you ask for him when looking for a vehicle. I was very impressed with his customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I Love COUNTRY FORD !!
Excellent customer service. I purchased my car from them and continue to have them service it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Recommedation
We had the pleasure of being served by an auto-salesman by the name of Mike "Cowboy" Pearson. He was wonderful in how he showed and explained the different features in the Ford F-150's that we were looking at. I must admit that this was the best time that we had shopping for a vehicle. Cowboy was so great that when I called the local DMV here in Memphis to ask about transferring over our tags to the new Ford I told her to call Country Ford and ask for Cowboy and he could help her in finding the right F-150 for her. I told her that he was not a pushy sales man and he would listen to exactly what she wanted in a truck. I made sure to tell her to call as soon as we hug up, I hope that she did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Owner
Fast service everyone was professional at their job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Country Ford!
Love our new Expedition
We have an Expedition that we have driven for over 10 years. We have had several other cars in the meantime, but we have not been able to part with it. So when we wanted a new car this time, we decided to get another Expedition. There have been many wonderful things added, improved, changed. When we pulled up in front at Country Ford, Jacob Brigance came right out to meet us. We told him we were interested in an Expedition and listed some of the options we would like. He took us to a beautiful WHITE model. My husband almost always insists we buy white vehicles, so Jacob picked well there. We were impressed when Jacob started showing us all the things this vehicle can do. Our old Expedition was not nearly so well equipped (nor was a lot of this available). Jacob stayed with us and took care of us throughout the purchase process. He was patient and helpful. I would gladly buy another car from Jacob Brigance at Country Ford in Southaven MS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
Although there was an error in the system regarding my complimentary oil change, the cashier quickly noticed the error and solved the problem with no hassle. I wished they actually vacuumed the vehicle or washed it like car care clinic does especially after the long waits but i really do appreciate the great customer service at this place and positive attitudes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lakesha, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
Oil change
Ed and Bill are best service people Very honest to work with
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent
Excellent service, quick in and out,overall good experience, good deal on the truck, this is the third auto we purchased here,would recommend dealership to friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
