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Skinners Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy and respectful

Purchased a new Sierra from them in December. I live out of state, and they made it really easy to complete the transaction! We had hiccups with the taxes, but Bree was super helpful and we got it all taken care of.

Easy and respectful

Purchased a new Sierra from them in December. I live out of state, and they made it really easy to complete the transaction! We had hiccups with the taxes, but Bree was super helpful and we got it all taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasant experience

Pleasant experience. I really appreciate having had Christy Curtis as my salesperson. I’m deaf so she helped voice to OnStar that I’m hearing impaired & helped get my OnStar account set up.

Pleasant experience

Pleasant experience. I really appreciate having had Christy Curtis as my salesperson. I’m deaf so she helped voice to OnStar that I’m hearing impaired & helped get my OnStar account set up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy as it gets

This is the place to go to buy a new vehicle and for service!

Easy as it gets

This is the place to go to buy a new vehicle and for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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not a want

we went to get a car and trade the salesman met us did not run our credit which both of us is over 720. he told us to keep the truck because we had a want and not a need. we went to another dealership and got what we wanted. we were treated like poor trash

not a want

we went to get a car and trade the salesman met us did not run our credit which both of us is over 720. he told us to keep the truck because we had a want and not a need. we went to another dealership and got what we wanted. we were treated like poor trash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Jay, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Skinners Chevrolet Buick GMC Team

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Rating car repair service.

The service was very good and the personal treat me like my business matter.

Rating car repair service.

The service was very good and the personal treat me like my business matter.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pilot.

The process is the worse I have ever experienced in my entire life. What a terrible greeting. The guy could care less. Can’t understand how anyone could be employed with this dealership with such a non helpful attitude. I would never again in two life times come here for service.

Pilot.

The process is the worse I have ever experienced in my entire life. What a terrible greeting. The guy could care less. Can’t understand how anyone could be employed with this dealership with such a non helpful attitude. I would never again in two life times come here for service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide us with this feedback, Steven. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact us directly whenever you have a moment so we can discuss your visit together. Sincerely, The Skinners Chevrolet Buick GMC Team

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Having our 2014 Malibu serviced

We called the Skinner's Dealership in Terry, Mississippi to have our 2014 Malibu serviced (where we had purchased our vehicle) for a routine check. Hannah answer my call and directly sent me to the Service Department. Jeff, in the shop, is always very friendly and ready to answer any of our questions about our car. We left our car to be serviced and Jeff called us to come pick up our car. We had not trouble checking in or out. Everyone was very willing to assist us.

Having our 2014 Malibu serviced

We called the Skinner's Dealership in Terry, Mississippi to have our 2014 Malibu serviced (where we had purchased our vehicle) for a routine check. Hannah answer my call and directly sent me to the Service Department. Jeff, in the shop, is always very friendly and ready to answer any of our questions about our car. We left our car to be serviced and Jeff called us to come pick up our car. We had not trouble checking in or out. Everyone was very willing to assist us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First time car was service since it was purchase

The people here were friendly, I will always have my car serviced here.

First time car was service since it was purchase

The people here were friendly, I will always have my car serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service!

This service department is awesome! Jeff is the absolute best. He answers all questions and keeps you updated about what’s going on.

Great Customer Service!

This service department is awesome! Jeff is the absolute best. He answers all questions and keeps you updated about what’s going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Skinners' Chevrolet, Buick and GMC

Roy Cessna was our salesman and did an excellent job making our buying experience very pleasant.

Skinners' Chevrolet, Buick and GMC

Roy Cessna was our salesman and did an excellent job making our buying experience very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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