Reviews
Good service on short notice.
Good service on short notice. Expected to wait an hour and a half. Was out with a full 25,000 mile service in under an hour!
Good service on short notice.
Good service on short notice. Expected to wait an hour and a half. Was out with a full 25,000 mile service in under an hour!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alina was fantastic customer service 5 Stars to her.
Alina was fantastic customer service 5 Stars to her...would recommend her to everyone. She is very informative, punctual, and gets the job done.
Alina was fantastic customer service 5 Stars to her.
Alina was fantastic customer service 5 Stars to her...would recommend her to everyone. She is very informative, punctual, and gets the job done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were absolutely pleased with our experience at Patty
We were absolutely pleased with our experience at Patty Peck! Joe worked quickly to get us into the car we wanted at a good price for us! The financing aspect was easy as a wink!
We were absolutely pleased with our experience at Patty
We were absolutely pleased with our experience at Patty Peck! Joe worked quickly to get us into the car we wanted at a good price for us! The financing aspect was easy as a wink!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great drop off service and amazing communication with
Great drop off service and amazing communication with nick. He called immediately after not finding me
Great drop off service and amazing communication with
Great drop off service and amazing communication with nick. He called immediately after not finding me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
I’m so excited to get my new Pilot.
I’m so excited to get my new Pilot. I am a repeat customer of Patty Peck. They have best deals, vehicles to look and drive, but above all that a lifetime power train warranty. The only complaint I have is they only have caps for your Happy. I am a woman who does not wear caps. Lol they need some items women would like.
I’m so excited to get my new Pilot.
I’m so excited to get my new Pilot. I am a repeat customer of Patty Peck. They have best deals, vehicles to look and drive, but above all that a lifetime power train warranty. The only complaint I have is they only have caps for your Happy. I am a woman who does not wear caps. Lol they need some items women would like.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every time I make an appointment, I have an issue with
Every time I make an appointment, I have an issue with the fact of those don't guarantee an actual appointment. There seems to be an enormous amount of employee turnover there as well.
Every time I make an appointment, I have an issue with
Every time I make an appointment, I have an issue with the fact of those don't guarantee an actual appointment. There seems to be an enormous amount of employee turnover there as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry we missed the mark with scheduling we try to get everyone in and taken care of in a timely manner to ensure fast and reliable service. We will continue to improve and be better as a team Jeff Beard Pat Peck Honda – General Manager Jbeard@Group1Auto.com
I called yesterday to schedule an oil change and tire
I called yesterday to schedule an oil change and tire rotation. I took the car in for service today.
I called yesterday to schedule an oil change and tire
I called yesterday to schedule an oil change and tire rotation. I took the car in for service today.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service.
Excellent service. Friendly and approachable. Tried their very best to work with client’s preferences.
Excellent service.
Excellent service. Friendly and approachable. Tried their very best to work with client’s preferences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Every time I come here I enjoy great customer service!
Every time I come here I enjoy great customer service!! Wouldn’t go anywhere else!!
Every time I come here I enjoy great customer service!
Every time I come here I enjoy great customer service!! Wouldn’t go anywhere else!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Poor customer service, I stated multiple times that my
Poor customer service, I stated multiple times that my wife and daughter would be waiting for service. 2 hours go by and I ask how much longer is it going to be the advisor says I thought you were dropping it off. They haven’t started yet. Need I say more!
Poor customer service, I stated multiple times that my
Poor customer service, I stated multiple times that my wife and daughter would be waiting for service. 2 hours go by and I ask how much longer is it going to be the advisor says I thought you were dropping it off. They haven’t started yet. Need I say more!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the long wait you experienced and the miscommunication that occurred. Our goal is to provide efficient and high quality service to our customer and it seems we fell short of that goal. We appreciate you bringing this to our attention and the issue will be discussed with our staff to improve future visits. If you would like to discuss this further, please don't hesitate to reach out to us. Kevin Boone Service Director - Pat Peck Honda kboone@Group1Auto.com