New 866-800-9236 Dealer Website
Used 866-373-2239 Email Dealer
Service 866-873-8079

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Reviews

Average Ratings

4.7
Average based on 136 reviews.
  • Underwhelming - virtually non responsive

    Auto email from cars.com seemed promising. Actual email response from dealer rep #fail. Received email they'd be in touch regarding my inquiry (I'...


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    Auto email from cars.com seemed promising. Actual email response from dealer rep #fail. Received email they'd be in touch regarding my inquiry (I'd inquired on specific used trucks on current inventory on website). Dealer invited me in to test drive new vehicles and went silent when asked for info on the vehicles I'd asked about. Non-responsive. Not interested in what prospective cash purchase customer wanted. I'd gone in person to location and driven site (I drive a nice SUV) but anyone appearing to work for dealership avoided interaction, so I tried Internet. Won't be an issue again. Waste of time and disappointed in performance of a once respected Herrin-Gear dealer brand in Central Mississippi.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • vehicles not there

    In the previous 3wks I have contacted the Dealer about 3 different SUV's . The first one went to auction that morning, did not think to much about...


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    In the previous 3wks I have contacted the Dealer about 3 different SUV's . The first one went to auction that morning, did not think to much about it at the time, not knowing how long it had been listed. The next one listed I called about was gone to auction listed approx. 24hrs. The last one I emailed for info and never got a reply. So no I will not do business with that dealership at anytime in the future.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2016 Chevy Impala

    Our salesman Richard met or exceeded our expectations for purchasing a new vehicle. I would purchase another vehicle from him in the future.


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    Our salesman Richard met or exceeded our expectations for purchasing a new vehicle. I would purchase another vehicle from him in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Trade in for new car

    It was great and Nikki Roach was excellent at selling and trading my car. He was fun and showed me a great car I am absolutely happy with and he g...


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    It was great and Nikki Roach was excellent at selling and trading my car. He was fun and showed me a great car I am absolutely happy with and he got my note to where I am comfortable paying. I couldn't ask for a better salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service department experience

    I'd requested that any recall work that applied to my vehicle be performed but learned this was not addressed at all when I returned to pick up my...


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    I'd requested that any recall work that applied to my vehicle be performed but learned this was not addressed at all when I returned to pick up my car from service department. Service advisor Phillip was courteous on check in to service department. Service advisor was hesitant, though, to relay along my request for minor cosmetic body repairs...he actually recommended I come back to speak with a body shop advisor in person. I found that unnecessarily cumbersome given that service and body work are located side by side of one another at the dealership. Body shop advisor James Reeves had a terrible attitude and responded toward me as if I was a nuisance in requesting a quote from him - as service advisor suggested - for repairs to my vehicle.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service all around!!!

    The staff was extremely helpful and professional! I world recommend this dealership to anyone!


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    The staff was extremely helpful and professional! I world recommend this dealership to anyone!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Friendly & curtious sales staff.

    Great buying experience and a great deal on a new Silverado. I have bought multiple vehicles from Herrin Gear because of their great sales staff. ...


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    Great buying experience and a great deal on a new Silverado. I have bought multiple vehicles from Herrin Gear because of their great sales staff. I have also had great experiences with the service department over the years.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    This is the third vehicle that our family has purchased from Herrin Gear in Jackson through Chris Lewis. As always, they took great care of us! We...


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    This is the third vehicle that our family has purchased from Herrin Gear in Jackson through Chris Lewis. As always, they took great care of us! We look forward to enjoying our new 2016 Chevy Malibu!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful Service

    Our experience at the dealer when purchasing a new Lexus was very good. We were very pleased with the seller's patience, knowledge, and attitude i...


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    Our experience at the dealer when purchasing a new Lexus was very good. We were very pleased with the seller's patience, knowledge, and attitude in explaining details about the car...will be happy to recommend this dealer to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not impressed

    Suv's that I was looking at, were really in bad shape. Look at 4 they had listed and left. All were bad.


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    Suv's that I was looking at, were really in bad shape. Look at 4 they had listed and left. All were bad.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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