Reviews
Thanks Patrick for everything you have done and keep up
Thanks Patrick for everything you have done and keep up the good work. See you next time
Thanks Patrick for everything you have done and keep up
Thanks Patrick for everything you have done and keep up the good work. See you next time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great atmosphere and fast and friendly service .
Great atmosphere and fast and friendly service . The appearance of the place is very pleasant.
Great atmosphere and fast and friendly service .
Great atmosphere and fast and friendly service . The appearance of the place is very pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! We're thrilled to hear that you enjoyed the welcoming atmosphere and fast, friendly service at Herrin-Gear INFINITI. Providing a top-tier customer experience in a comfortable and professional setting is always our goal. We appreciate your support and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares
The easiest dealership ever!
The easiest dealership ever! James and Nathan were a gem to work with. Will be back!
The easiest dealership ever!
The easiest dealership ever! James and Nathan were a gem to work with. Will be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful 5-star review! We’re delighted to hear that your experience at Herrin-Gear INFINITI was seamless and enjoyable. James and Nathan’s commitment to making the car-buying process smooth and stress-free truly sets them apart. Your kind words mean so much to our team, and we’re thrilled to know you’ll be back. We look forward to assisting you again in the future and continuing to exceed your expectations! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares
Good place to buy a vehicle from and keep it serviced
Good place to buy a vehicle from and keep it serviced they always check vehicle throughly to make sure it's in good running condition and service is dne in timely manner
Good place to buy a vehicle from and keep it serviced
Good place to buy a vehicle from and keep it serviced they always check vehicle throughly to make sure it's in good running condition and service is dne in timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful 5-star review! We’re thrilled to hear that Herrin-Gear INFINITI continues to meet your expectations for both purchasing and servicing your vehicle. Our team is committed to thorough inspections and timely service to ensure your vehicle remains in peak condition. Your trust and recommendation mean so much to us, and we look forward to continuing to provide you with exceptional care! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares
Jerry Jones gave me great service.
Jerry Jones gave me great service.I was very appreciative. Waiting area was very nice and comfortable.
Jerry Jones gave me great service.
Jerry Jones gave me great service.I was very appreciative. Waiting area was very nice and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your 5-star experience with us! We're thrilled to hear that Jerry Jones provided you with exceptional service during your visit to Herrin-Gear INFINITI. Jerry's dedication to customer satisfaction truly shines, and we're proud to have him on our team. We're also glad you found our waiting area comfortable—creating a welcoming environment for our valued customers is a top priority. We appreciate your support and look forward to serving you again! #HGCares
I have been with the dealership since 2003.
I have been with the dealership since 2003. They always been great and there for you. The staff is always attentive and willing to assist.
I have been with the dealership since 2003.
I have been with the dealership since 2003. They always been great and there for you. The staff is always attentive and willing to assist.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal member of the Herrin-Gear INFINITI family since 2003! We’re honored to have earned your trust for over two decades. Our team takes great pride in providing attentive and reliable service every step of the way. Your satisfaction means everything to us, and we’re always here to assist with your INFINITI needs. We look forward to continuing to serve you for years to come! #HGCares
Service was timely.
Service was timely. Randy let us know status and kept us inform. Well please with Infinity service
Service was timely.
Service was timely. Randy let us know status and kept us inform. Well please with Infinity service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your 5-star experience with Herrin-Gear INFINITI! We’re delighted to hear that Randy provided timely updates and kept you well-informed throughout your service visit. Ensuring a smooth and transparent process is always our priority, and it’s wonderful to know we exceeded your expectations. Your satisfaction means the world to us, and we look forward to providing the same level of excellence during your next visit. Thank you for choosing Herrin-Gear INFINITI! #HGCares
Christopher Lewis listened to me as he helped me get the
Christopher Lewis listened to me as he helped me get the numbers that satisfied me. He was patient and I would recommend him to anyone in the market for a new vehicle.
Christopher Lewis listened to me as he helped me get the
Christopher Lewis listened to me as he helped me get the numbers that satisfied me. He was patient and I would recommend him to anyone in the market for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience with Herrin-Gear INFINITI! We’re delighted to hear that Christopher Lewis provided the attentive and patient service you deserve. Helping you find the perfect numbers to fit your needs is what we strive for, and Christopher’s dedication to customer satisfaction truly shines. Your recommendation means so much to us, and we’re thrilled to have earned your trust. Whether you're exploring INFINITI's luxurious lineup or a quality pre-owned vehicle, Christopher and our team are here to make every step of the process smooth and enjoyable. Enjoy your new vehicle, and thank you for choosing Herrin-Gear INFINITI! We look forward to serving you again or anyone you send our way. #HGCares
Great service and quick responses.
Great service and quick responses. Would recommend to any vehicle owner for services. Great facility.
Great service and quick responses.
Great service and quick responses. Would recommend to any vehicle owner for services. Great facility.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing 5-star review! We're thrilled to hear you appreciated our great service, quick responses, and state-of-the-art facility here at Herrin-Gear INFINITI. Recommendations like yours mean the world to us and reinforce our commitment to providing exceptional care for all vehicle owners. We’re honored to have earned your trust and look forward to serving you again in the future. #HGCares
Second car I’ve bought from Herrin Gear in the past eight
Second car I’ve bought from Herrin Gear in the past eight months. Richard is a great guy to work with.
Second car I’ve bought from Herrin Gear in the past eight
Second car I’ve bought from Herrin Gear in the past eight months. Richard is a great guy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and for choosing Herrin-Gear INFINITI for your second vehicle in just eight months! We’re delighted to hear that Richard provided you with outstanding service once again. Building trust and delivering a seamless car-buying experience are our top priorities, and it’s wonderful to know Richard exceeded your expectations. If you need any assistance with your vehicles or have questions, we’re always here to help. Thank you for being a valued member of the Herrin-Gear INFINITI family! #HGCares