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Reviews

Average Ratings

3.2
Average based on 47 reviews
  • I'll never shop anywhere else but H-G Toyota

    I recently purchased a pre owned Tahoe from Cade Usry and the used car department at herrin gear Toyota, I wanted to take some time to let everyon...

    Dealer Response

    Blake, Thank you for your awesome review, we strive to over deliver at every oppurtunity we are given. Cade is one of our top salesmen when it c...


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    I recently purchased a pre owned Tahoe from Cade Usry and the used car department at herrin gear Toyota, I wanted to take some time to let everyone know what a good experience I had. First of all he responded to my initial email in about the amount of time it took me to hit send, he went out of his way to text me additional pictures of the Tahoe, when I came in he already had it pulled down, cleaned up and ready for me to go show my wife. I explained what I had to have for my trade and what I could afford monthly payment wise. I got fair value for my old truck and I'm paying $35 a month less than I had budgeted initially so suffice to say I'm very happy. Cade has followed up with me several times thru phone and email to make sure everything is good. I highly recommend Cade Usry and Herrin-Gear Toyota to anyone in the market for a new car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Blake, Thank you for your awesome review, we strive to over deliver at every oppurtunity we are given. Cade is one of our top salesmen when it comes to volume & customer service, he regularly goes above & beyond to make sure the customer is satisfied. Please let us know if there is anything we can do for you moving foward or when you come back to visit us for service.


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  • Great experience!! Would definitely recommend!!

    Made the deal long distance! The vehicle was MORE than we'd been told. Joe worked hard to be sure we had the vehicle before we left for vacation w...


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    Made the deal long distance! The vehicle was MORE than we'd been told. Joe worked hard to be sure we had the vehicle before we left for vacation which was greatly appreciated!! Will definitely stick with Toyota and Herrin Gear!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience.!.! Have referred many.!.!

    These ladies took great care of me... I had been looking but wasn't to sure about my credit... Took chance and end up with a very nice Nissian 201...


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    These ladies took great care of me... I had been looking but wasn't to sure about my credit... Took chance and end up with a very nice Nissian 2011 Armada low miles and Great Deal... I couldn't of been happier...!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great car buying experience

    The total experience was very pleasant. The salesman were knowledgeable and very easy to talk to.

    Dealer Response

    Ms. Denise we are so glad to hear that you were satisfied with your experience here and look forward to seeing you again in the future. If you nee...


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    The total experience was very pleasant. The salesman were knowledgeable and very easy to talk to.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms. Denise we are so glad to hear that you were satisfied with your experience here and look forward to seeing you again in the future. If you need anything please feel free to contact any of our management team.


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  • I love the service!

    I've been taking my cars to Herrin Gear Toyota Service Center for 3 years now. My very 1st visit was a little shaky and almost didn't return...my ...


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    I've been taking my cars to Herrin Gear Toyota Service Center for 3 years now. My very 1st visit was a little shaky and almost didn't return...my 2nd visit Mickey was there to answer all of my questions that I was concerned about from my previous visit. He's very professional and always keep me updated with my car repairs/services. I am a woman and sometimes we can feel we are getting over on but they are always consistent here with me. Every time it's time for my car to be serviced I always ask for Mickey.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My favorite dealership. Super nice guys.

    I've bought a Prius, leased 2 4 runners and now I'm in a leased Highlander from Herrin Gear Toyota. I'm always in and out real quick. They are alw...

    Dealer Response

    We thank you so much for your business and are pleased to hear that you have had such a great experience with us. As always if you ever need anyth...


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    I've bought a Prius, leased 2 4 runners and now I'm in a leased Highlander from Herrin Gear Toyota. I'm always in and out real quick. They are always so helpful and remember me. I wouldn't even think of going somewhere else to get my car.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you so much for your business and are pleased to hear that you have had such a great experience with us. As always if you ever need anything please do not hesitate to contact any member of our management team here at Herrin-Gear Toyota.


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  • Great Service in the service department

    I recently had my Toyota serviced at Herrin-Gear Toyota and the service there was excellent. Everyone there was very friendly and helpful when it ...

    Dealer Response

    THANK YOU VERY MUCH FROM R.R. IN FLORENCE FOR YOUR REVEIW. WE HERE AT HERRIN-GEAR TOYOTA ARE LOOKING FORWARD TO SERVICEING YOUR NEEDS FOR LIFE. TH...


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    I recently had my Toyota serviced at Herrin-Gear Toyota and the service there was excellent. Everyone there was very friendly and helpful when it came to answering any questions I had. Would recommend Herrin-Gear Toyota to anyone.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    THANK YOU VERY MUCH FROM R.R. IN FLORENCE FOR YOUR REVEIW. WE HERE AT HERRIN-GEAR TOYOTA ARE LOOKING FORWARD TO SERVICEING YOUR NEEDS FOR LIFE. THANKS AGAIN AND HAVE A WONDERFUL DAY. TONY RAYBURN


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  • Best Car Buying Experience!

    Just recently purchase my 3rd vehicle from here and have been more than happy with my car buying experiences. I will definitely be back here to pu...

    Dealer Response

    Mr. Jerry we are so glad to hear that you were satisfied with your experience here and look forward to seeing you again in the future. If you need...


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    Just recently purchase my 3rd vehicle from here and have been more than happy with my car buying experiences. I will definitely be back here to purchase again! The purchase Experience couldn't have been more easy and they made me feel like part of the Family! I definitely recomend this dealership and staff to anyone!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Jerry we are so glad to hear that you were satisfied with your experience here and look forward to seeing you again in the future. If you need anything please feel free to contact any of our management team.


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  • Great Service

    Recently brought my car in to service to have the tire replaced. Everything was wonderful and the Service department was excellent! I will definit...

    Dealer Response

    Ms. Peggy we are so glad to hear that you were satisfied with your experience here and look forward to seeing you again in the future. If you need...


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    Recently brought my car in to service to have the tire replaced. Everything was wonderful and the Service department was excellent! I will definitely be buying my next car from here

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms. Peggy we are so glad to hear that you were satisfied with your experience here and look forward to seeing you again in the future. If you need anything please feel free to contact any of our management team.


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  • Plummer

    I came in for service for my 4 runner and the service was great. I was in and out in no time

    Dealer Response

    We are so glad to hear that you were satisfied with your experience here and look forward to seeing you again in the future. If you need anything ...


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    I came in for service for my 4 runner and the service was great. I was in and out in no time

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to hear that you were satisfied with your experience here and look forward to seeing you again in the future. If you need anything please feel free to contact any of our management team.


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