Reviews

Average Ratings

4.3
61 lifetime reviews.
  • I'll never shop anywhere else but H-G Toyota

    I recently purchased a pre owned Tahoe from Cade Usry and the used car department at herrin gear Toyota, I wanted to take some time to let everyon...

    Dealer Response

    Blake, Thank you for your awesome review, we strive to over deliver at every oppurtunity we are given. Cade is one of our top salesmen when it c...


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    I recently purchased a pre owned Tahoe from Cade Usry and the used car department at herrin gear Toyota, I wanted to take some time to let everyone know what a good experience I had. First of all he responded to my initial email in about the amount of time it took me to hit send, he went out of his way to text me additional pictures of the Tahoe, when I came in he already had it pulled down, cleaned up and ready for me to go show my wife. I explained what I had to have for my trade and what I could afford monthly payment wise. I got fair value for my old truck and I'm paying $35 a month less than I had budgeted initially so suffice to say I'm very happy. Cade has followed up with me several times thru phone and email to make sure everything is good. I highly recommend Cade Usry and Herrin-Gear Toyota to anyone in the market for a new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Blake, Thank you for your awesome review, we strive to over deliver at every oppurtunity we are given. Cade is one of our top salesmen when it comes to volume & customer service, he regularly goes above & beyond to make sure the customer is satisfied. Please let us know if there is anything we can do for you moving foward or when you come back to visit us for service.


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  • Friendly and knowledgeable

    Ask for Jeffrey or Carlos. They both helped my daughter and I find a car that would take her through college. They were very accommodating to two ...


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    Ask for Jeffrey or Carlos. They both helped my daughter and I find a car that would take her through college. They were very accommodating to two women's desires and gave a single mom a good deal on the Toyota 4 runner.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Herrin Gear

    Very efficient from sales person to sales manager to business manager. Throughly went over everything.found me the best buying option that fit me....


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    Very efficient from sales person to sales manager to business manager. Throughly went over everything.found me the best buying option that fit me. Did not pressure me, let me make the decision. Ijon Palmer was a really good salesman. He listened to what I wanted first, then showed me how I would be able to attain what I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • GREAT EXPERIENCE

    Would have to say I would definitely buy from Herrin-Gear Toyota again. I live 2.5 hrs away and was able to negotiate everything over the phone. ...

    Dealer Response

    thank you Mr. Hearn! keep coming back, and we'll keep making it easy!


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    Would have to say I would definitely buy from Herrin-Gear Toyota again. I live 2.5 hrs away and was able to negotiate everything over the phone. When I got there papers were ready to sign and no one tried to haggle with me. The whole process was easier than experienced before at other places. I dealt with Jeffery Jackson who was polite and eager to earn my business. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    thank you Mr. Hearn! keep coming back, and we'll keep making it easy!


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  • Great salesman Jeffrey

    Bought my last 2 vehicles from Mr Jackson. I called him to get the service department and he started working on a new deal with me . So I have a A...

    Dealer Response

    thanks Jeff!


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    Bought my last 2 vehicles from Mr Jackson. I called him to get the service department and he started working on a new deal with me . So I have a Avalon and a Highlander . We may be getting a truck in the next year and I will be dealing with him . Keep up the awesome customer service ¿¿¿¿¿¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    thanks Jeff!


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  • Kjbrown

    I've purchased 3 vehicles from Jeffery Jackson. He went above and beyond to help me out. He was great to work with.

    Dealer Response

    awesome! Thank you Krystal, we appreciate your continued business and look forward to seeing you soon!


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    I've purchased 3 vehicles from Jeffery Jackson. He went above and beyond to help me out. He was great to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    awesome! Thank you Krystal, we appreciate your continued business and look forward to seeing you soon!


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  • Bishop

    Bought a new Tundra the detailing (cleaning of my vehicle was horrible) sent a review in after purchase no response, this is my 3rd vehicle purcha...

    Dealer Response

    I'm really sorry that that happened! I am setting you up a complete detail for tomorrow 4/6/2017. please don't hesitate to call me directly if you...


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    Bought a new Tundra the detailing (cleaning of my vehicle was horrible) sent a review in after purchase no response, this is my 3rd vehicle purchase from that dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm really sorry that that happened! I am setting you up a complete detail for tomorrow 4/6/2017. please don't hesitate to call me directly if you have any other further issues! Eric Anderson


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  • Machinist

    Exceptional service and professionalism. Pleasant buying experience. Great deal and good service. I will definitely be back. Give them a shot you ...

    Dealer Response

    thank you David! keep coming back and we will keep giving you exceptional service!


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    Exceptional service and professionalism. Pleasant buying experience. Great deal and good service. I will definitely be back. Give them a shot you won't be disappointed!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    thank you David! keep coming back and we will keep giving you exceptional service!


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  • Very satisfied. Love our new to us 2016 Silverado

    We had an amazing experience with Herrin Gear Toyota. Salesman were very helpful and went above and beyond for our family. This was the easiest ca...

    Dealer Response

    thank you for your business. we look forward to seeing you soon!


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    We had an amazing experience with Herrin Gear Toyota. Salesman were very helpful and went above and beyond for our family. This was the easiest car buying experience we have every had and will be back again to purchase my wife a sequoia. Thank you Herrin Gear for being A+ all the time!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    thank you for your business. we look forward to seeing you soon!


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  • Stress free car shopping at its best!!!

    My husband and I came in to look at used vehicles because our current payment was extremely high. Robert assured us that he could get us a brand n...

    Dealer Response

    we are glad that Robert and Amy went "above and beyond". thank you for your feedback and keep coming back!


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    My husband and I came in to look at used vehicles because our current payment was extremely high. Robert assured us that he could get us a brand new Camry for our price point. Of course we were skeptical, but he called Amy to show us a few cars and by the end of the evening she had us hooked! Not only did he get my payments lower than he originally thought, he also tinted the windows and they gave me some all weather floor mats as well! We will never buy from anyone else! We highly recommend Herrin Gear and specifically Robert and Amy!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    we are glad that Robert and Amy went "above and beyond". thank you for your feedback and keep coming back!


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