Gray-Daniels Nissan North

(3.2) 144 reviews

Dealer on Cars.com since August 2007

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

3.2
144 lifetime reviews. Includes reviews of Gray-Daniels Nissan North from DealerRater.com
  • Didn't make past the receptionist
    November 23, 2017

    Went in to inquire about a new car and talked to the receptionist, a Ms. Paramore. Not sure if she was having a bad day or if she is always like this,... but her attitude stunk in my opinion. She was abrupt and disinterested. She was more interested in her cell phone and possible texts than she was with the business. I really couldn't determine why this was happening. I ended up purchasing a Honda elsewhere that day.

    Customer Service
    Not Applicable
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does not recommend this dealer

  • POOR SERVICE
    July 11, 2017

    Ridiculous. I have been waiting on my car for THREE HOURS for an oil changel. They lost my paperwork. I complained and the manager offered to knock ou...t my oil change on out.. my vehicle sat there for another 15 mins before someone came and got it. I work overnight and I haven't been asleep yet. I'm still here waiting on my vehicle.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

  • Sold a known defective used car.
    June 24, 2017

    Nissan north sold a used 2006 Nissan Pathfinder which was defective. They received the auto from Cannon Nissan also in Jackson.. They Sold he auto w...ithout fully checking its overall problems. After a few months the catalytic converters blew out. They refused to make any repairs even though a limited warranty was purchased. Which of course did not cover the problem. Other smaller things happened like the air conditioner fan broke. And sensors malfunctioned. Now the radiator blew which burned the motor and transmission burned out. Having been wrecked previously caused the power train to be out of alignment probably. The dealerships general manager has been very uncooperative in resolving the issue. Their only approach to solution was to use typical sales approaches, run arounds, and making offers which are ridiculous. Cost of repair is equal to the loan balance. The auto is now sitting undrivable. Their claim is typical caveat emptor. The sale and resolution tactics are unethical. To file a complaint with general manager Mr Ethan Lee was almost impossible. When ever a question was brought up he laughed and made you feel like a moron for asking.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service & Repair

Service Reviews

3.2

44 lifetime reviews of the Service Department.
Includes reviews of Gray-Daniels Nissan North from DealerRater.com

  • POOR SERVICE
    July 11, 2017

    Ridiculous. I have been waiting on my car for THREE HOURS for an oil changel. They lost my paperwork. I complained and the manager offered to knock ou...t my oil change on out.. my vehicle sat there for another 15 mins before someone came and got it. I work overnight and I haven't been asleep yet. I'm still here waiting on my vehicle.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

  • Sold a known defective used car.
    June 24, 2017

    Nissan north sold a used 2006 Nissan Pathfinder which was defective. They received the auto from Cannon Nissan also in Jackson.. They Sold he auto w...ithout fully checking its overall problems. After a few months the catalytic converters blew out. They refused to make any repairs even though a limited warranty was purchased. Which of course did not cover the problem. Other smaller things happened like the air conditioner fan broke. And sensors malfunctioned. Now the radiator blew which burned the motor and transmission burned out. Having been wrecked previously caused the power train to be out of alignment probably. The dealerships general manager has been very uncooperative in resolving the issue. Their only approach to solution was to use typical sales approaches, run arounds, and making offers which are ridiculous. Cost of repair is equal to the loan balance. The auto is now sitting undrivable. Their claim is typical caveat emptor. The sale and resolution tactics are unethical. To file a complaint with general manager Mr Ethan Lee was almost impossible. When ever a question was brought up he laughed and made you feel like a moron for asking.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

Read all Service & Repair reviews
Service Pricing

    Oil, Filter Change

    $39.95

    Tire Rotation

    $17.95

    Wheel Balance

    $49.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 295 Offers on 11 Models

About Our Dealership

Dealer on Cars.com since August 2007

Welcome to Gray-Daniels Nissan of Jackson! Located in Jackson, MS, Gray-Daniels Nissan of Jackson is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gray-Daniels Nissan of Jackson a good one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you?ve come to the right place.
Gray-Daniels Nissan North
6080 I-55 North Frontage RD Jackson, MS 39211
New (866) 458-8520
Used (866) 458-8456
Service (888) 294-0060
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