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Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.1
67 lifetime reviews. Includes reviews of Gray-Daniels Chevrolet from DealerRater.com
  • Service Engine Check Light
    March 3, 2017

    Check Engine light was, had been a recurring error and I knew the code and what it would take to fix it. I have my own code reader and double che...


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    Check Engine light was, had been a recurring error and I knew the code and what it would take to fix it. I have my own code reader and double checked to make sure there were no other codes. Anyway, pull into service Dept...told them what was wrong and what I wanted them to do. Told them I;d wait. After a couple hours waiting a Service Tech came to me with about 5 error codes he had scribbled on a piece of paper. I was about to call him out right then and there but thought, "If they are this unscrupulous to upsell service work? What would they do to my engine if I refused?" Anyway...$140 job turned into close to $500 just to get my truck back. I will never ever do business with them again.

    Does not recommend this dealer
    Came in for service or repair

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  • Disappointed
    October 15, 2016

    I made an appointment via the phone. I specifically asked about pricing. She stated she would not be able to give me pricing until someone looked...


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    I made an appointment via the phone. I specifically asked about pricing. She stated she would not be able to give me pricing until someone looked at my vehicle. This was understandable. I then inquired about an oil change and she quoted me $29. When I arrived to the dealership a gentleman checked me and showed me to the waiting room but never discussed rice with me. My ride showed up to pick me up and I asked if they could call me before doing anything to my vehicle. The rep said this would be no problem but I could expect $50 just to have the car looked at and $39 for an oil change. I said no one told me of a $50 charge and I was told it would be $29 for an oil change. The rep then told me I don't know why the phone service is quoting that price but you can go on the website and get a coupon. Which I did. Once u got home the rep called me with 1/2 a quote. He stated he did not have a quote for the other 10 things wrong with my car. I approved the oil change and fixing the breaks and asked him to call me with the price quote for the rest. This was around 4 pm. I never received a call back. At 1 pm the next day I called the direct service department line 3 times before I got an answer. The first call I left a message with Ted Smith, my service rep with no call back. The second time the receptionist answered and transferred me and no one answered. The third time I finally got through to Ted. He stated he still did not have a quote. I told him I would be there to pick my car up. I will not return to this service station nor buy a car from here as I felt the staff was rude and did not care if they had my business.

    Does not recommend this dealer
    Came in for service or repair

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  • My experience with Gray Daniels Chevorlet

    I really never thought I would be able to purchase a car. But with the help of Mr. Charles Ottis and his staff, my dreams came true. He did an out...

    Dealer Response

    Darrell Henry, thank you for taking the time to leave us feedback. Regards, Jason Nicholas GM


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    I really never thought I would be able to purchase a car. But with the help of Mr. Charles Ottis and his staff, my dreams came true. He did an outstanding job with helping me get into a beautiful car. He went above and beyond to make my buying experience a great one. I recommend him anytime to anyone. Great all around salesman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Darrell Henry, thank you for taking the time to leave us feedback. Regards, Jason Nicholas GM


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2012

Welcome to Gray-Daniels Chevrolet! Located in Jackson, MS, Gray-Daniels Chevrolet is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gray-Daniels Chevrolet a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chevrolet, you've come to the right place.