Reviews

Average Ratings

4.3
72 lifetime reviews. Includes reviews of Gray-Daniels Chevrolet from DealerRater.com
  • John Jackson

    Great guys that we bought from. Not the typical haggling. Great experience. Rick, Casey Pasqua, and Steve were fantastic. I will not buy from anyo...

    Dealer Response

    John Jackson, we are so pleased you enjoyed your visit to Gray Daniels Chevrolet! Thank you again for the great review! Regards, Branden Parker GM


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    Great guys that we bought from. Not the typical haggling. Great experience. Rick, Casey Pasqua, and Steve were fantastic. I will not buy from anyone else in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John Jackson, we are so pleased you enjoyed your visit to Gray Daniels Chevrolet! Thank you again for the great review! Regards, Branden Parker GM


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  • John Jackson

    Great guys that we bought from. Not the typical haggling. Great experience. Rick, Casey Pasqua, and Steve were fantastic. I will not buy from anyo...

    Dealer Response

    Hi John Jackson, thank you for taking the time to leave a review for us at Gray Daniels Chevrolet. We're happy we could meet your expectations! Pl...


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    Great guys that we bought from. Not the typical haggling. Great experience. Rick, Casey Pasqua, and Steve were fantastic. I will not buy from anyone else in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi John Jackson, thank you for taking the time to leave a review for us at Gray Daniels Chevrolet. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Branden Parker GM


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  • See Ron Gooding for great Chevy deal
    September 28, 2017

    Ron Gooding gave us such a great deal on the last week of the month we bought two, and he stayed well past close. Thank you Brother Ron


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    Ron Gooding gave us such a great deal on the last week of the month we bought two, and he stayed well past close. Thank you Brother Ron

    Does recommend this dealer

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  • Great friendly experience
    July 26, 2017

    I traveled from Mobile Alabama, near 3.5 hours away and would gladly do it again to obtain the high level of service that is offered by Ron Goodin...


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    I traveled from Mobile Alabama, near 3.5 hours away and would gladly do it again to obtain the high level of service that is offered by Ron Gooding at Gray Daniels Chevrolet. My every want and demand was granted in the deal we made. I may even let him win next time because I feel like I stole the car with the deal he gave me.

    Does recommend this dealer

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  • Great deal at Gray-Daniels Chevy.
    July 15, 2017

    Bought a '15 Silverado from Gray-Daniels Chevy.Pleasant experience, smooth transaction. My salesman, Ron Gooding, will work extremely hard for his...


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    Bought a '15 Silverado from Gray-Daniels Chevy.Pleasant experience, smooth transaction. My salesman, Ron Gooding, will work extremely hard for his customers. Highly recommend Gray-Daniels Chevy for your next vehicle.

    Does recommend this dealer

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  • Service Engine Check Light
    March 3, 2017

    Check Engine light was, had been a recurring error and I knew the code and what it would take to fix it. I have my own code reader and double che...

    Gray-Daniels Chevrolet

    Hello, I wanted to be sure to reach out to you about what occurred when you came in to our dealership. I understand your frustration, and want to...


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    Check Engine light was, had been a recurring error and I knew the code and what it would take to fix it. I have my own code reader and double checked to make sure there were no other codes. Anyway, pull into service Dept...told them what was wrong and what I wanted them to do. Told them I;d wait. After a couple hours waiting a Service Tech came to me with about 5 error codes he had scribbled on a piece of paper. I was about to call him out right then and there but thought, "If they are this unscrupulous to upsell service work? What would they do to my engine if I refused?" Anyway...$140 job turned into close to $500 just to get my truck back. I will never ever do business with them again.

    Does not recommend this dealer
    Came in for service or repair
    Gray-Daniels Chevrolet

    Hello, I wanted to be sure to reach out to you about what occurred when you came in to our dealership. I understand your frustration, and want to speak with you directly when convenient. We work very hard to provide the best service, and resolve issues that arise. Thanks, Jason Nicholas GM (601)206-5935


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  • Disappointed
    October 15, 2016

    I made an appointment via the phone. I specifically asked about pricing. She stated she would not be able to give me pricing until someone looked...


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    I made an appointment via the phone. I specifically asked about pricing. She stated she would not be able to give me pricing until someone looked at my vehicle. This was understandable. I then inquired about an oil change and she quoted me $29. When I arrived to the dealership a gentleman checked me and showed me to the waiting room but never discussed rice with me. My ride showed up to pick me up and I asked if they could call me before doing anything to my vehicle. The rep said this would be no problem but I could expect $50 just to have the car looked at and $39 for an oil change. I said no one told me of a $50 charge and I was told it would be $29 for an oil change. The rep then told me I don't know why the phone service is quoting that price but you can go on the website and get a coupon. Which I did. Once u got home the rep called me with 1/2 a quote. He stated he did not have a quote for the other 10 things wrong with my car. I approved the oil change and fixing the breaks and asked him to call me with the price quote for the rest. This was around 4 pm. I never received a call back. At 1 pm the next day I called the direct service department line 3 times before I got an answer. The first call I left a message with Ted Smith, my service rep with no call back. The second time the receptionist answered and transferred me and no one answered. The third time I finally got through to Ted. He stated he still did not have a quote. I told him I would be there to pick my car up. I will not return to this service station nor buy a car from here as I felt the staff was rude and did not care if they had my business.

    Does not recommend this dealer
    Came in for service or repair

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  • My experience with Gray Daniels Chevorlet

    I really never thought I would be able to purchase a car. But with the help of Mr. Charles Ottis and his staff, my dreams came true. He did an out...

    Dealer Response

    Darrell Henry, thank you for taking the time to leave us feedback. Regards, Jason Nicholas GM


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    I really never thought I would be able to purchase a car. But with the help of Mr. Charles Ottis and his staff, my dreams came true. He did an outstanding job with helping me get into a beautiful car. He went above and beyond to make my buying experience a great one. I recommend him anytime to anyone. Great all around salesman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Darrell Henry, thank you for taking the time to leave us feedback. Regards, Jason Nicholas GM


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  • Great Customer Service

    Salesman Charles Otis and Lorenzo gave beyond great customer service. They made the purchase very smooth with the service and knowledge they provi...

    Dealer Response

    Thank you, Diodquin Hart, for reaching out to us. Your opinion plays an integral part in our customer service. Regards, Jason Nicholas GM


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    Salesman Charles Otis and Lorenzo gave beyond great customer service. They made the purchase very smooth with the service and knowledge they provided about the vehicle I was interested in. I would definitely recommend them both to another buyer. Overall the dealership did a excellent job!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Diodquin Hart, for reaching out to us. Your opinion plays an integral part in our customer service. Regards, Jason Nicholas GM


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  • Way to go

    I must say Charles Otis is by far the best car salesman I have ever experienced. He truly cared that I was happy with my purchased and was always ...

    Dealer Response

    Thanks for the feedback, Ricky Coleman. We strive to provide excellent service to our customers at Gray-Daniels Chevrolet. Wishing you a great d...


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    I must say Charles Otis is by far the best car salesman I have ever experienced. He truly cared that I was happy with my purchased and was always willing to answer my questions with a smile. People like him are the reasons I shop at Gray Daniels. Thanks Ricky Coleman

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the feedback, Ricky Coleman. We strive to provide excellent service to our customers at Gray-Daniels Chevrolet. Wishing you a great day until the next time we meet. Regards, Jason Nicholas GM


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