Watson Quality Ford

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
150 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    October 7, 2018

    I enjoyed the service sales and everything thank you will be back. Precious work the people. Made me happy. Will b back soon thank you

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Anissa, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Watson Quality Ford, Inc., we value our custo...mers and we look forward to seeing you on your next visit. Take care!

  • 4.0 out of 5
    August 21, 2018

    I will buy trucks from WQ for the rest of my life and will encourage friends to do the same because of my saleswoman Michelle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Watson Quality Ford, Inc. for all of your automotive needs. Please don't hes...itate to call if you'd like further assistance. Safe travels!

  • 1.0 out of 5
    July 29, 2018

    A recall was needed for my car but with it just brought problems. Immediately after getting my car back, the radio would not work whatsoever, & it has... always worked perfectly without a problem. The man just told me that it was not their fault & that the unit had “burnt out” , which i knew was a lie. After buying a whole new unit & removing my $1200 unit, it still will not work & it is clear that I wasted money & time with this dealership.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Gabrielle, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Watson... Quality Ford, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (601) 956-7000 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    May 18, 2018

    Great sales team and sales manager, always a pleasure to work with them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jesse, we are happy we could make your experience a positive one! Thanks again for your business! Take care!

  • 5.0 out of 5
    May 18, 2018

    Excellent service, quick, efficient and no problems. Trey Decell is a great service writer

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    John, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questi...ons, we will be more than happy to assist you! Safe travels!

  • 4.0 out of 5
    May 18, 2018

    It was a good experience. I just wish they would stay consistent on the prices

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 5, 2018

    Dana did a great job of taking care of me. She got me in and out in a timely manner. Work was excellent on my truck. Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 13, 2018

    Great service! Service was done in a timely and reasonable time. People were friendly and helpful. Did not take long for shuttle to come by and take... me to my destination while repairs were made.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 13, 2018

    Fast and friendly service!!! They had a great deal on the tires I needed and I'm very pleased with the service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Norma, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Watson Quality Ford, Inc. fo...r all your vehicle needs! Take care!

  • 5.0 out of 5
    April 10, 2018

    Fast, dependable, reasonably priced, guaranteed. Andrew was my technician, this time, and he was fantastic, but they're all great. I trust their diagnosis.... I had to convince THEM. The battery was about dead, but Andrew told me it could last another couple of months. I said change it, and he reminded me that I didn't have to do it today, it might last another month or two. Yeah, right, and then not start in the middle of a dark and stormy night. No, thanks. Change it now. These folks look out for me, even though I didn't buy my truck there. Because of the service department, I'll go back to Watson when it's time to replace my truck.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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