Watson Quality Ford

(4.8) 131 reviews

Call This Dealer

New Used Service

Reviews

Average Ratings

4.8
131 lifetime reviews.
this dealer
Not Applicable
Not Applicable
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Excellent service

    Great service and a friendly staff. I always enjoyed my visit at Watson Quality Ford.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Shane?s vehicle

    Amazing service, found the perfect vehicle for me at the perfect price. Won?t buy a vehicle from anywhere else!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shane, your positive review means a lot to us and we?re happy we could help you! We understand it is a big decision where you purchase your vehicles f...rom and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!


  • Ford Escape

    Overall express good. Service rep. was very nice and did a good job helping me get the best service on my car. The wait was not long. Atmosphere in bu...ilding was very nice. Waiting area was nice and cleaning. Recommendations on repairs were done to improve car.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Debra, your comments about your experience with us keep us motivated and working hard for all our guests! Check our social media pages to stay in the ...loop on product news and updates so we can help you again on your next visit!


  • Battery Maintenance

    good experience, still do not understand why a battery is not included as a warranty item but i am not going to dwell on that, but pleased with servic...e on this particular visit, thanks

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Always professional and helpful!

    Everyone was extremely nice and helpful. My salesman found the perfect car for me and made sure I went home in it. The finance manager got me a great ...deal and was very easy to work with.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Survey

    Good service cxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Worst dealer experience I’ve ever hadSpent $60,000

    Spent $60,000 on a Shelby GT350 and $70,000 on a Lariat F-350, both within a 2 week time frame. Shelby had issues from the 150 miles it was driven pri...or to me purchasing it. Some of the issues were fixed, after 2 weeks in the body shop. When I came to pick it up, both door panels had irreparable damage and I had a flat tire. So what do they do with a flat $500 tire on a brand new Shelby? They put a plug in it.. To say I’m highly aggravated and disappointed in the way I have been treated after spending $130,000 in 2 weeks there is an understatement. My brand new Shelby may as well have been a used car when I purchased it. Be warned with shopping at the ‘big local Ford dealer’. Apparently, once you leave the finance office, your ‘importance ‘ level drops significantly. As someone who purchases 2-4 new vehicles a year, my business will be going elsewhere.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Beau, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Watson Qual...ity Ford, Inc. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to us at (601) 956-7000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.


  • F150 routine service

    Dropped truck off for routine service. People are friendly and professional.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Randall, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!


  • Great service

    Very prompt courteous and professional. I love Watson service

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Long time customer

    I am a long time customer. I like Ford vehicles and will continue to buy them in the future.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your continued business over the years, Greg! Check our social media pages to stay in the loop on product news and updates so we can hel...p you again on your next visit!


Watson Quality Ford
6130 I 55 N Jackson, MS 39211
New (601) 879-6208
Used (601) 879-6079
Service (601) 533-4287
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.