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Scheduled an appointment last week online. Appointment was accepted. When I took the truck in this morning...there was no appointment and no way to be seen. I took the day off which cost me money to start with. Manager says I should have called. So what’s the point of online appointment.
2017 f350 Lariat
Easy process, best prices, and great customer service.
My visit and purchase from.Henderson Ford was remarkable. Robby met us on the lot, made us feel welcomed, and most importantly never presured us to make a decision. He simply gave us the information about the vehicle we were looking at and allowed us space and time to decide. He even picked me up at the bank once I secured the financing so we could finish the deal. All on a rainy Saturday. Way to go Mr. Ford.
I had e-mailed the dealer about a car that was listed on cars.com. Scott Warren, their internet sales rep, was quick to respond to my e-mail.. I made a cash offer for the car, which was accepted by the dealership. Over the next 2 days I traded e-mails with Scott on the details of the car and when I could get over to Waveland to test drive the car. Once at the dealership, Scott made the entire process exceedingly easy. I will be looking at Henderson Ford when I am ready to buy my next vehicle.
Very very Happy with Henderson Ford
Henderson Ford is a very family friendly dealership. They take care of their customers.
Happy Happy Happy !!!
Henderson Ford did ALL the right things handling our purchase and accommodating our service needs.My husband and I are VERY pleased with Henderson Ford !!!!!! Thanks Guys and Gals......Y'all Rock!!!!!!!!
Purchase of used vehicle
I recently purchased a used vehicle from Henderson Ford. The truck was listed on Cars.com. After viewing all the photos, and reading the carfax, I telephoned Henderson Ford and spoke to Danny Poe, the internet sales guy.He inspected the vehicle and gave me an honest evaluation of it's condition. Based on his analysis, I drove the 300 miles to look at the vehicle. It was exactly as he described it. I purchased the vehicle for cash, and was "out the door" within one hour. All the people there were very pleasant and helpful. These are honest people with extraordinary integrity. I would recommend Henderson Ford to anyone.
worst service dept I have ever experienced
repairs took longer than promised and then were not completed properly. When henderson refused to stand behind their warranty I was forced to take the car to another dealer and pay again for the same repairs.
misleading and dishonest
I went to this dealer to look at 2 vehicles. 1 was listed on their site and I was told it had been gone for a while by the salesman, New 2010 F-150 that had remained on lot and another used F-150. Drove the used truck, loved it. Sat down with the salesman and came up with a number. I told him I would be back the next day. I came back and was even pre-approved for the amount we discussed. The salesman went to the back, and came out and told us he couldn't do the sale for the amount we discussed the day before. He even still had the papers with the numbers we went over. Walked out very frustrated and will ever look back.
Went to this dealer personally, and the 1992 Mercedes i was looking for was not there. Why it is still on this site i have no clue.
the reason the car is still on our website is that it is still available.....how ever it is currently at an auction site, if you would like to purchase this unit we can get the car here. thank you