Reviews

5.0 out of 5 5.0
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 1, 2017

    Easy process, best prices, and great customer service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2015

    My visit and purchase from.Henderson Ford was remarkable. Robby met us on the lot, made us feel welcomed, and most importantly never presured us to make... a decision. He simply gave us the information about the vehicle we were looking at and allowed us space and time to decide. He even picked me up at the bank once I secured the financing so we could finish the deal. All on a rainy Saturday. Way to go Mr. Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2015

    I had e-mailed the dealer about a car that was listed on cars.com. Scott Warren, their internet sales rep, was quick to respond to my e-mail.. I made a... cash offer for the car, which was accepted by the dealership. Over the next 2 days I traded e-mails with Scott on the details of the car and when I could get over to Waveland to test drive the car. Once at the dealership, Scott made the entire process exceedingly easy. I will be looking at Henderson Ford when I am ready to buy my next vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2015

    Henderson Ford is a very family friendly dealership. They take care of their customers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2014

    Henderson Ford did ALL the right things handling our purchase and accommodating our service needs.My husband and I are VERY pleased with Henderson Ford... !!!!!! Thanks Guys and Gals......Y'all Rock!!!!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2014

    I recently purchased a used vehicle from Henderson Ford. The truck was listed on Cars.com. After viewing all the photos, and reading the carfax, I telephoned... Henderson Ford and spoke to Danny Poe, the internet sales guy.He inspected the vehicle and gave me an honest evaluation of it's condition. Based on his analysis, I drove the 300 miles to look at the vehicle. It was exactly as he described it. I purchased the vehicle for cash, and was "out the door" within one hour. All the people there were very pleasant and helpful. These are honest people with extraordinary integrity. I would recommend Henderson Ford to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 22, 2012

    repairs took longer than promised and then were not completed properly. When henderson refused to stand behind their warranty I was forced to take the... car to another dealer and pay again for the same repairs.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    12 people out of 12 found this review helpful. Did you?
  • 1.0 out of 5
    September 29, 2012

    I went to this dealer to look at 2 vehicles. 1 was listed on their site and I was told it had been gone for a while by the salesman, New 2010 F-150 that... had remained on lot and another used F-150. Drove the used truck, loved it. Sat down with the salesman and came up with a number. I told him I would be back the next day. I came back and was even pre-approved for the amount we discussed. The salesman went to the back, and came out and told us he couldn't do the sale for the amount we discussed the day before. He even still had the papers with the numbers we went over. Walked out very frustrated and will ever look back.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    18 people out of 18 found this review helpful. Did you?
  • 1.0 out of 5
    August 5, 2012

    Went to this dealer personally, and the 1992 Mercedes i was looking for was not there. Why it is still on this site i have no clue.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    13 people out of 13 found this review helpful. Did you?
    Dealer Response

    the reason the car is still on our website is that it is still available.....how ever it is currently at an auction site, if you would like to purchas...e this unit we can get the car here. thank you

  • 5.0 out of 5
    March 30, 2012

    I typically don't send responses, however, after I read the review from Debbie, I felt compelled to respond. I sent an inquiry via email late ast night.... This morning I received a response, which honestly caught me off-guard. Emails to other dealerships have been responded to with another email and never even answered the questions from my original email. Danny, on the other hand was very informative and is working on getting answers to the questions I asked. Although I am just starting the negotiations, I only have positive comments so far. I will keep you informed as we move thru to, hopefully, a completed transaction!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 7 found this review helpful. Did you?
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